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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

September 17, 2018

Service oil change very good Very good service I have enjoyed bringing my car to have it serviced at premiere. This is my fourth visit to the service center Ann I have not had any More

by ANGIEJTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Sep 17, 2018 -

Step One Chevrolet responded

Angie, thank you for taking the time to leave Premiere Chevrolet such a stellar review! We appreciate your business and will continue to provide you with the best customer service.

September 17, 2018

Jeff is great! Jeff handles all of our vehicles and does a great job! He also handles my moms vehicle and is a big help with her. Jeff is really a great person to wo More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Sep 20, 2018 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was up to par. We pride ourselves in delivering efficient customer service. Thank you for your time and we look forward to working with you in the future.

September 17, 2018

New Chevrolet z71 My experience with this dealership was nothing less than great. Robert Short helped every way possible and had great knowledge about the product he wa More

by CHRISTA.RAINEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Short, Mike Aycock, Jonathan Short
Sep 19, 2018 -

Step One Chevrolet responded

Wow, Christa! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

September 15, 2018

Great service dept Have use service department for some 20 yrs and bought all my new Chevrolet from them plus had them serviced and have used the collision center More

by HOVIES46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionne Gunter, Chad Smith, Chris Ferguson, Michael Williams, Jean Bishop, Mike Stough, Christopher Smith, Lynn Baker, Robert Orozco, Hamilton Smith
September 12, 2018

Awesome Always get the best service whenever I go. Always friendly and helpful. Takes care of all my needs. They take the time to explain what's going on whet More

by NANCYMCGOWAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Jeff Pierce, Jonathan Short
Sep 12, 2018 -

Step One Chevrolet responded

Wow Nancy! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in future.

September 11, 2018

Sales, purchase a Malibu My Niece car transmission went out on her a couple days ago. I told her to contact Mr. Wallace and talk with him to see what he can show us at that ti More

by VICTORIAAMISON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace
Sep 12, 2018 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience with Herman was great! We pride ourselves on delivering efficient customer service. We will be sure to let Herman know. Thank you for your time and we look forward to working with you in the future.

September 04, 2018

Poor poor poor My vehicle was never cleaned up at all. Inside was full of hair and outside was very dirty as well. I sit in dealership over 3 hrs after making trade More

by GREGORYWHITE683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Curtis Parham
Sep 10, 2018 -

Step One Chevrolet responded

Gregory, we are glad to hear of your new vehicle, but we also do apologize that it did not turn out as you had planned. Some circumstances are unfortunate and we truly understand, please allow us the opportunity to make this right for you. Please reach out to Mike Aycock to address this matter for you.

September 01, 2018

great and fast service! i needed to get an oil change and be out before a certain time because i needed to be at work and they got me out of there way before the time i state More

by THATTDARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Sep 05, 2018 -

Step One Chevrolet responded

THATTDARRELL, Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

Sep 10, 2018 -

Step One Chevrolet responded

We are so glad to hear that Jeff was able to provide you with great customer service. We will be sure to let him know about your review!

September 01, 2018

Great service!!! Robert Short was awesome to work with!!! Great service and we were in and out extremely fast. Fastest car buying experience I’ve ever had. More

by MATT.BARTLETT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Jonathan Short
Sep 05, 2018 -

Step One Chevrolet responded

Mr. Matt Bartlett, we are so glad to hear that Robert Short was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

August 31, 2018

Alan Embry Alan was my car salesman and he did a fabulous job! He helped me get into my first car! I am more than satisfied! Thanks Premiere Chevrolet More

by DBISHOPJR92084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry, Jonathan Short
Sep 05, 2018 -

Step One Chevrolet responded

DBISHOPJR92084, we are so glad to hear that Alan Embry was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

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