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Step One Chevrolet

Bessemer, AL

4.4
376 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 376 reviews

October 02, 2018

Oil Change It was fast, no long wait time. I had a evening appointment. When I arrive Jeff met me and took my vehicle straight back. The longer was neat an More

by denisej6611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deundra Perdue, Chris Ferguson, Kent Smith, Herman Wallace, Jeff Pierce, Daniel Slaten
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 02, 2018

A Good experience Everyone I dealt with was friendly and informative and to the point when necessary. It's the best experience I've had at any dealer. More

by DMHOGG101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 02, 2018

Great Customer Care and Service I made a call to Mr. Ferguson, to let him know that I was in the market for a new car. I have purchased several cars from Premiere Chevrolet in the pa More

by shaye_ross64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry
Oct 08, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 01, 2018

Caliper replace They got my vehicle in right away and did a great job. Premier is the only dealership that I would ever use for service or buying a car. More

by bamawake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Oct 08, 2018 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you. Thank you and we hope to see you soon!

October 01, 2018

Everyone and everything was great ! My experience was great!! Everyone I came in contact with was very helpful! Thanks for your awesome staff! Larry Mack was very patient and attentive! More

by DIL1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbert, Larry Mcpherson
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Larry Mack was able to provide you with great customer service. We will be sure to let him know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come

October 01, 2018

New truck purchase Our salesman was very good. He listened to exactly what I needed and wanted in my truck. He searched, called back that he had located what I was looki More

by BONNYE124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers, Alexandra Brown
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

September 29, 2018

Purchase new Colorado I was satisfied the price was reasonable. The sales staff was attentive to my interest and helpful in my decision. I have not yet had the vehicle ser More

by hiker346
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Lonnie was able to provide you with great customer service. We will be sure to let him know about your review!

September 29, 2018

Collision Repair This is my second vehicle (2 different vehicles) that has been repaired due to a car collision. They are very expeditious and they did a great job bot More

by Leshon04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson
Oct 08, 2018 -

Step One Chevrolet responded

We are so glad to hear that Chris was able to provide you with great customer service. We will be sure to let him know about your review!

September 28, 2018

They lived up to their word. They have been punctual and timely with appointments and they are honoring their warranty. A past error on their part has been checked for possible pr More

by NERDS3135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
September 27, 2018

A 9 hour job took a week and 2 days A 9 hour work order took a week and 2 days and I had to contact the dealer to see why was it taking so long and my tent that was put on my window was More

by familyroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their name
Sep 27, 2018 -

Step One Chevrolet responded

The last thing anyone wants to worry about is their service experience. We apologize and hope to hear from you in regards to this occurrence. Please reach out to our owner/manager, Bill Whitehead, so that we may address your concern.

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