Step One Chevrolet
Bessemer, AL
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Great Customer Care and Service I made a call to Mr. Ferguson, to let him know that I was in the market for a new car. I have purchased several cars from Premiere Chevrolet in the pa I made a call to Mr. Ferguson, to let him know that I was in the market for a new car. I have purchased several cars from Premiere Chevrolet in the past and found myself back there again, when the service locally could not compare to Premiere Chevrolet. Mr. Ferguson immediately got one of his best salesman, Alan Embry, searching for what I was looking for. Within two weeks we found exactly what I needed and I got a great deal. The service was great. They treated me like a queen. They had everything ready when I got in Birmingham at 6 pm, we were through by close at 8 'oclock. Their hours are great too, for those who have busy work schedules. I highly recommend Premiere Chevrolet! More
Caliper replace They got my vehicle in right away and did a great job. Premier is the only dealership that I would ever use for service or buying a car. They got my vehicle in right away and did a great job. Premier is the only dealership that I would ever use for service or buying a car. More
Everyone and everything was great ! My experience was great!! Everyone I came in contact with was very helpful! Thanks for your awesome staff! Larry Mack was very patient and attentive! My experience was great!! Everyone I came in contact with was very helpful! Thanks for your awesome staff! Larry Mack was very patient and attentive! The receptionist was pleasant and very attentive. More
New truck purchase Our salesman was very good. He listened to exactly what I needed and wanted in my truck. He searched, called back that he had located what I was looki Our salesman was very good. He listened to exactly what I needed and wanted in my truck. He searched, called back that he had located what I was looking for and I went and purchased it. Perfect. Recommend Michael Williams to anyone that doesn't like dealing with B's. More
Purchase new Colorado I was satisfied the price was reasonable. The sales staff was attentive to my interest and helpful in my decision. I have not yet had the vehicle ser I was satisfied the price was reasonable. The sales staff was attentive to my interest and helpful in my decision. I have not yet had the vehicle serviced so cannot comment on that aspect. More
Collision Repair This is my second vehicle (2 different vehicles) that has been repaired due to a car collision. They are very expeditious and they did a great job bot This is my second vehicle (2 different vehicles) that has been repaired due to a car collision. They are very expeditious and they did a great job both times with my vehicles. The first vehicle had damage to the front and rear bumper from a fender bender and the second one from someone striking me from behind. You can’t even tell that I had damage to either of the vehicles. I would recommend them to anyone! 5 Stars!! ?? ???????? More
They lived up to their word. They have been punctual and timely with appointments and they are honoring their warranty. A past error on their part has been checked for possible pr They have been punctual and timely with appointments and they are honoring their warranty. A past error on their part has been checked for possible problems. None found so far. And they have made sure I had transportation while my truck was serviced. Their service deals have been competitive too. More
Thankful! After cutting a tire and damaging a rim I brought my SUV to the dealership. They immediately got a tire delivered and tried to mount it, but it would After cutting a tire and damaging a rim I brought my SUV to the dealership. They immediately got a tire delivered and tried to mount it, but it would not hold air, so they sent someone to Birmingham to get a new rim. I was afraid this would cost me a fortune to replace but was very pleantly surprised. The cost was reasonable and the fellows did a great job! More
A 9 hour job took a week and 2 days A 9 hour work order took a week and 2 days and I had to contact the dealer to see why was it taking so long and my tent that was put on my window was A 9 hour work order took a week and 2 days and I had to contact the dealer to see why was it taking so long and my tent that was put on my window was a different color then the other tent More
Oil change and tire rotation Had oil changed and tires rotated . Great customer service with a friendly attitude, thanks for the good service . God is good and Jesus is Lord fore Had oil changed and tires rotated . Great customer service with a friendly attitude, thanks for the good service . God is good and Jesus is Lord forever More