Step One Chevrolet
Bessemer, AL
Filter Reviews by Keyword
By Type
Showing 374 reviews
Oil change Have been a customer of Ken Gallo for years - his service department is great and the work was completed in a short length of time. Have been a customer of Ken Gallo for years - his service department is great and the work was completed in a short length of time. More
AC Problems during the hot summer my ac decided to just blow hot air from the fan, I took my car to Premiere Chevrolet where I have bought two camaros there and l during the hot summer my ac decided to just blow hot air from the fan, I took my car to Premiere Chevrolet where I have bought two camaros there and love them both. everybody there has always been ready to help out as much as possible when dealing with automotive problems. They checked out the problem thought at firt it was the compressor but found out the problem was the actual in the dash the told me they would have to take the dash out which made me cringe but I knew I had confidence in the mechanics. later during the week service manager calls and tells me that they would have to pull the windshield fear of breaking it I really cringed then. but I still had confidence in the mechanics. I had a rental car which was made a little easier and when the service manager called and said my car was ready I couldn't hardly wait to get it back. everything worked out perfectly and I really appreciate everyone there. More
GOOD SERVICE IT WAS GRATE AND TIMELY SERVICE AND THEY TOLD ME ABOUT THE SERVICE I WOULD NEED IN THE FUTURE AND THEY ALSO TALK WITH ME BEFORE THEY DID ANY WORK A IT WAS GRATE AND TIMELY SERVICE AND THEY TOLD ME ABOUT THE SERVICE I WOULD NEED IN THE FUTURE AND THEY ALSO TALK WITH ME BEFORE THEY DID ANY WORK ALSO GAVE ME THE PRICE ON ANY PART AND WORK. More
Bought 2 cars from them this month I bought one the beginning of the month with cash and then returned and purchased another with financing and they went above and beyond and got me the I bought one the beginning of the month with cash and then returned and purchased another with financing and they went above and beyond and got me the financing I needed with a low credit score and get me into the car I wanted. More
Out to do what’s right This team went above and beyond in finding the gremlin that was haunting duramax. This team of professionals really did do “the right” thing from star This team went above and beyond in finding the gremlin that was haunting duramax. This team of professionals really did do “the right” thing from start to finish on this service ticket. More
Very considerate They were very helpful and considerate in answering any questions very polite,they were also straight to the point and no wondering what you was getti They were very helpful and considerate in answering any questions very polite,they were also straight to the point and no wondering what you was getting,very knowledgeable More
I’d recommend them, but Make sure you look your vehicle over very well before leaving. Every time I get my truck back it’s got a new blemish in the paint. They can’t work on Make sure you look your vehicle over very well before leaving. Every time I get my truck back it’s got a new blemish in the paint. They can’t work on something without scratching the paint on it More
Oil Change Best Dealership I have worked with, have become friends over the last 22 years. Recommend to all of my friends and family. Excellent from the sales pr Best Dealership I have worked with, have become friends over the last 22 years. Recommend to all of my friends and family. Excellent from the sales process to the continued service. More
Oil Change It was fast, no long wait time. I had a evening appointment. When I arrive Jeff met me and took my vehicle straight back. The longer was neat an It was fast, no long wait time. I had a evening appointment. When I arrive Jeff met me and took my vehicle straight back. The longer was neat and clean More
A Good experience Everyone I dealt with was friendly and informative and to the point when necessary. It's the best experience I've had at any dealer. Everyone I dealt with was friendly and informative and to the point when necessary. It's the best experience I've had at any dealer. More