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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

October 11, 2018

Oil change Have been a customer of Ken Gallo for years - his service department is great and the work was completed in a short length of time. More

by BamaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Jeff Pierce
Oct 11, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

October 11, 2018

AC Problems during the hot summer my ac decided to just blow hot air from the fan, I took my car to Premiere Chevrolet where I have bought two camaros there and l More

by SUSANMCBRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace, Larry Mcpherson
Oct 15, 2018 -

Step One Chevrolet responded

Wow, Susan! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. We will be sure to tell Larry and Herman about your comments. Thank you for your time and we look forward to working with you in the future.

October 09, 2018

GOOD SERVICE IT WAS GRATE AND TIMELY SERVICE AND THEY TOLD ME ABOUT THE SERVICE I WOULD NEED IN THE FUTURE AND THEY ALSO TALK WITH ME BEFORE THEY DID ANY WORK A More

by Hen44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR R..PALMER, Rodney Burns, Herman Wallace
Oct 09, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

October 09, 2018

Bought 2 cars from them this month I bought one the beginning of the month with cash and then returned and purchased another with financing and they went above and beyond and got me the More

by DONNIEPUGH32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Akers, Larry Mcpherson, Ronald Robinson
Oct 11, 2018 -

Step One Chevrolet responded

Donnie, thank you for the kind words from your recent visit with us, we are delighted to hear your experience was up to par. We pride ourselves in delivering efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 09, 2018

Out to do what’s right This team went above and beyond in finding the gremlin that was haunting duramax. This team of professionals really did do “the right” thing from star More

by MIZOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Christopher Smith
Oct 11, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 08, 2018

Very considerate They were very helpful and considerate in answering any questions very polite,they were also straight to the point and no wondering what you was getti More

by RANDALLSHIRLEY1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers, Christa Sigler
Oct 09, 2018 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was up to par. We pride ourselves in delivering efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 04, 2018

I’d recommend them, but Make sure you look your vehicle over very well before leaving. Every time I get my truck back it’s got a new blemish in the paint. They can’t work on More

by Gundoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Daniel Slaten
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for your business and thank your for your feedback. We understand that no one is perfect and we all make mistakes. We want to to make the proper amends for your inconvenience. Please contact our service director, Chris Smith, to address to address your concern.

October 03, 2018

Oil Change Best Dealership I have worked with, have become friends over the last 22 years. Recommend to all of my friends and family. Excellent from the sales pr More

by GREG.CREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Robert Short, Mike Aycock, Larry Davis, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

October 02, 2018

Oil Change It was fast, no long wait time. I had a evening appointment. When I arrive Jeff met me and took my vehicle straight back. The longer was neat an More

by denisej6611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deundra Perdue, Chris Ferguson, Kent Smith, Herman Wallace, Jeff Pierce, Daniel Slaten
Oct 08, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 02, 2018

A Good experience Everyone I dealt with was friendly and informative and to the point when necessary. It's the best experience I've had at any dealer. More

by DMHOGG101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Jonathan Short
Oct 08, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

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