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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

October 20, 2018

The friendliest dealership I have been dealing with Premier Chevrolet since 2013 when I came home from the hospital from having my son, the car I had wouldn’t work for a newborn More

by MDAVIS0108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Kent Smith, Lonnie Reaser, Bill Akers, Jeff Pierce, Jonathan Short, Earl Houston
Oct 22, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 19, 2018

Needed new front brakes. They fixed them. Satisfied! See above title. My brakes on my 2014 Silverado were getting hard to press down and taking longer to stop. The service department diagnosed the prob More

by NORMANBRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Morgan, Joseph Mitchell
Oct 22, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 19, 2018

Went in for a sensor check and for a BG additive Daniel and along with the service department staff have always been top notch. I refer all of my friends and customers to Premiere Chevrolet for servi More

by Don Fountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 22, 2018 -

Step One Chevrolet responded

Thank you for your review and continued word of mouth! We can’t say it enough as to how much we truly appreciate your business! We strive to be the best for you and your car, Don. Thank you for taking the time to acknowledge us, we hope to meet all your needs in the future!

October 17, 2018

Good job Happy with the service rodney burns needs a bonus. This my 4th car from here , maybe I can get a better deal the next time I come back More

by ONDAGRND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Rodney Burns, Bill Akers, Daniel Slaten, Larry Davis, Shane Smitherman
Oct 17, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 16, 2018

Exceptional service Every time I bring my vehicle the customer service is always friendly and things get done in a timely manner. This is the only place I would get my av More

by DLB10372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Herman Wallace, Mike Aycock, Jonathan Short
Oct 16, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

October 16, 2018

Service 10-12-2018 Scheduled service for new tires, alignment, scheduled maintenance and a recall fix. Jeff Pierce, my service advisor, put the schedule together for me More

by GREG.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Short, Jeff Pierce, Jonathan Short
Oct 16, 2018 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you, Greg. Thank you and we hope to see you soon!

October 15, 2018

Not so perfect credit Curtis Parham is the man to see. He got my daughter approved for a vehicle even with her low credit score. Thanks for getting the job done, Curtis! More

by Classygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Parham
Oct 15, 2018 -

Step One Chevrolet responded

We are so glad to hear that Curtis was able to work the approval for you and your daughter and provide you with great customer service. We will be sure to him know about your review! Thank you again for your business and for your kind review.

October 15, 2018

Great Alan was very attentive to my need of a car , he worked with me from start to finish making my experience at Premier a delightful visit , More

by KATHYWHITE0611
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Guy in the finance / paperwork department, Alan Embry
Oct 16, 2018 -

Step One Chevrolet responded

Kathy, we are so glad to hear that Alan was able to provide you with a great customer service experience. We will be sure to let him know about your review!

October 15, 2018

Fast and Easy Experience Winston drove the truck and met us halfway so we could check it out. We drove to Bessemer within a few days to made the purchase. Grant and Mike made More

by KERNESTMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Copeland, Winston Carroll, Mike Aycock
Oct 16, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 12, 2018

great service with reasonable prices and excellent staff; staff is very professional and deal with you accordingly; suggestions are helpful and courteously made; f More

by MAXMAN35022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry
Oct 15, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

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