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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

November 01, 2018

Excellent Very easy process great people fair prices fairly quick clean show room friendly staff all the way around would really send some one here to buy More

by WMARIEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Michael Williams
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for such a kind review! We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you. Thank you and we hope to see you again soon!

November 01, 2018

It was great Robert Short, Jonathan Short and Chris Ferguson was awesome. Great people, great dealership. Went in a little late in the evening but they took care o More

by AWATSON814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Robert Short, Mike Aycock, Jonathan Short
Nov 03, 2018 -

Step One Chevrolet responded

We are so glad to hear that our team was able to provide you with great customer service. We will be sure to let them know about your review!

November 01, 2018

Great service Everyone was very kind and had both of my problems finished quickly! Even got me a ride home. Would definitely recommend going to this location. More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Nov 03, 2018 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you Amber. Thank you and we hope to see you soon!

November 01, 2018

Above and beyond service I took my truck in for an oil change and mentioned that the tires might be out of balance or a bad wheel because my armrest shook pretty strong at hig More

by RAMORRIS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We can’t wait to see you in the future!

October 31, 2018

Great Job Oil change, They were timely and did a great job. in and out in 30 minutes. The service department checked all the thing that needed checking. More

by MILLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
Nov 03, 2018 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

October 31, 2018

Another satisfied customer I can't thank the Premiere team.for their high degree of professionalism, care and concern for me. They each made me feel special as if I was the only More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Mac, Herman Wallace, Jeff Pierce, Rhonda Cromer
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

October 31, 2018

It was ok Was a good overall Had a personality differeance with one member but salesman and Dealership management stepped up and took care of it and made a di More

by 06chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aycock, Curtis Parham
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

October 30, 2018

The price for a oil change is why to high The people are real nice but the price of a oil change is why to high and they raise the prices but it still takes forever to get your oil change More

by DLHUNT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ferguson
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We apologize for your extended wait time. We also make every attempt to be competitive within the marketplace. Our recommended oil change consists of a fully synthetic oil, the required filter and an engine oil treatment. The fully synthetic oil reduces the number of number oil change visits allowing you to drive up to 6,000 miles between oil changes. The oil treatment helps prevent sludge buildup and oil breakdown. We do appreciate your business and we will continue to strive to provide you with the best customer service.

October 30, 2018

Helpful going beyond the basics My GM service contact arranged for attempts to jump start then arranged for towing to the dealer. The service manager was very helpful in getting the More

by Byrdenclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Nov 03, 2018 -

Step One Chevrolet responded

We are so glad to hear that we were able to provide you with great customer service. Thank you for your business!

October 29, 2018

Excellent The service was excellent... Larry was very professional, helpful & friendly. I will be returning very soon. I will recommend the service department t More

by MsNay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Oct 30, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review! We a glad that tLarry was able to provide you with excellent service!

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