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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

November 13, 2018

Service Jeff took very good care of me. I was stranded seven hours away from home and he ensured I got a loaner and that my car was fixed the next day. He wen More

by Rmcmanimen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Nov 24, 2018 -

Step One Chevrolet responded

We are glad was able to work things out for you. We also appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

November 09, 2018

Service I have been coming to premier for 8 years. I will not take my car anywhere else or buy a car from anyone else . Excellent staff and team. Thank you al More

by Bamadogg37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Winston Carroll, Christopher Smith
Nov 09, 2018 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

November 09, 2018

Totally fantastic I spoke with Chris Daniel and also Bill Wh I received excellent customer service from Premier Chevrolet they were also very apologetic in regards to the service I received at Tuscaloosa Chevrol More

by LATANYATIPPETTRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also service Daniel Slaten and mr. Bill Whitehead vice president fixed operations he's totally fantastic, Robert Short, Daniel Slaten, Christopher Smith
Nov 09, 2018 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are glad to accommodate you and meet your automotive needs! Robert, Daniel, and Chris are the best when it comes to customer service! Thank you again for your business.

November 07, 2018

Premiere customer service Having bought ten or so cars from Premiere over the years. We have obviously been very pleased with every aspect of this dealership. The sales staff More

by SVANCE525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Jean Bishop, Jonathan Short
Nov 07, 2018 -

Step One Chevrolet responded

Thank you for such a generous review! We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

November 06, 2018

Great Deal Great job all the way around very pleased. Treated me like they wanted me there not like Hendrix did they saved me from going to another brand Hendrix More

by GREG.TOPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers
Nov 07, 2018 -

Step One Chevrolet responded

Greg, thank you for the kind words from your recent visit with us, we are delighted to hear your experience was up to par. We strive to deliver efficient customer service. Thank you for your time and we look forward to working with you in the future.

November 06, 2018

Very Helpful I needed a vehicle where I could put my husband's wheelchair in. Being on a fixed income, I have to be careful what I purchase. The salesman was extre More

by SMCCUTCHEON529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Winston Carroll, Bill Akers
Nov 07, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

November 06, 2018

price oil change is to high for a 4 cy prices are to high Toyota oil change can get the same service some at a Toyota dealer less then what you prices are so think you More

by WILLIECARTER27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynn Baker
Nov 07, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We make every attempt to be competitive within the marketplace. Our recommended oil change consists of a fully synthetic oil, the required filter and an engine oil treatment. The fully synthetic oil reduces the number of number oil change visits allowing you to drive up to 6,000 miles between oil changes. The oil treatment helps prevent sludge buildup and oil breakdown. We do appreciate your business and we will continue to strive to provide you with the best customer service.

November 05, 2018

Excellent service I first delt with Grant who provided excellent service and he handed me off to Rodney who also provided excellent service explaining the features Wa More

by ALE13COD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Copeland, Chris Ferguson, Rodney Burns, Bill Akers
Nov 07, 2018 -

Step One Chevrolet responded

We are so glad to hear that our team was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

November 05, 2018

Love them I love premier i have had their service twice. Daniel is the nicest and makes the process go by very smoothly. As long as i own a chevrolet i will a More

by LTONYAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Nov 07, 2018 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

November 02, 2018

Greay Short wait and friendly service . The staff was great and the cashier provided great customer service. I would recommend this service to others anyti More

by Car122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mitchell
Nov 03, 2018 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

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