Step One Chevrolet
Bessemer, AL
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Squeaky Camaro I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I’ll continue to do business with Premiere. More
Almost got it Almost fixed everything , for the most part everything I took it in for was fixed . I still have an issue with my temperature gauge malfunctioning. Go Almost fixed everything , for the most part everything I took it in for was fixed . I still have an issue with my temperature gauge malfunctioning. Got to reschedule a visit to have it checked out more thoroughly. It could also came with a courtesy wash since my car was twice as dirty when I picked it up as opposed to when I drop it off , plus it smelled like gas and oil. Other than those two issues I don’t have any other complaints. The schedule maintenance was high in price also but hey what you expect nowadays. More
serviice never any regrets when I come in for service. people are always willing to help you, and they smile when they greet you including the cashier. never any regrets when I come in for service. people are always willing to help you, and they smile when they greet you including the cashier. More
Jeff was very helpful service was quick enjoyed the experien I will buy my next truck for Premier Chevy service writers are excellent the service I had done was done in a timely manner I appreciate the service I I will buy my next truck for Premier Chevy service writers are excellent the service I had done was done in a timely manner I appreciate the service I received More
Purchase a new Silverado Very knowledgeable and helpful. I don’t know what more to say. They allowed me to take an extended test drive to see if it would fit in my garage Very knowledgeable and helpful. I don’t know what more to say. They allowed me to take an extended test drive to see if it would fit in my garage More
Fast and easy With the app, it was easy to schedule an appointment and they even got me in early! It was nice not to have to wait long! With the app, it was easy to schedule an appointment and they even got me in early! It was nice not to have to wait long! More
Great as usual Service department was great! They are always courteous and fast. They do their best to make you feel like family when you come in for service. Service department was great! They are always courteous and fast. They do their best to make you feel like family when you come in for service. More
Poor work They should have totaled my car but instead put a 2012 roof on a 2008 Acadia and still having issues with it. They just keep giving me run around. They should have totaled my car but instead put a 2012 roof on a 2008 Acadia and still having issues with it. They just keep giving me run around. More
Unscrupulous practice Service Dept charged$79 for oil change supposedly because Chevy requires synthetic oil. Funny they didn't on my first two warranty services. It's a Ch Service Dept charged$79 for oil change supposedly because Chevy requires synthetic oil. Funny they didn't on my first two warranty services. It's a Chevy Cruze for heaven sake. Its cheapo crap car. More
Great service Woke up to a engine light on yesterday. Drove over without an appointment, Jeff had me in and out in a couple of hours. It’s the second time I’ve had Woke up to a engine light on yesterday. Drove over without an appointment, Jeff had me in and out in a couple of hours. It’s the second time I’ve had my truck worked on here with outstanding service both times. More