Step One Chevrolet
Bessemer, AL
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serviice never any regrets when I come in for service. people are always willing to help you, and they smile when they greet you including the cashier. never any regrets when I come in for service. people are always willing to help you, and they smile when they greet you including the cashier. More
Jeff was very helpful service was quick enjoyed the experien I will buy my next truck for Premier Chevy service writers are excellent the service I had done was done in a timely manner I appreciate the service I I will buy my next truck for Premier Chevy service writers are excellent the service I had done was done in a timely manner I appreciate the service I received More
Purchase a new Silverado Very knowledgeable and helpful. I don’t know what more to say. They allowed me to take an extended test drive to see if it would fit in my garage Very knowledgeable and helpful. I don’t know what more to say. They allowed me to take an extended test drive to see if it would fit in my garage More
Fast and easy With the app, it was easy to schedule an appointment and they even got me in early! It was nice not to have to wait long! With the app, it was easy to schedule an appointment and they even got me in early! It was nice not to have to wait long! More
Great as usual Service department was great! They are always courteous and fast. They do their best to make you feel like family when you come in for service. Service department was great! They are always courteous and fast. They do their best to make you feel like family when you come in for service. More
Poor work They should have totaled my car but instead put a 2012 roof on a 2008 Acadia and still having issues with it. They just keep giving me run around. They should have totaled my car but instead put a 2012 roof on a 2008 Acadia and still having issues with it. They just keep giving me run around. More
Unscrupulous practice Service Dept charged$79 for oil change supposedly because Chevy requires synthetic oil. Funny they didn't on my first two warranty services. It's a Ch Service Dept charged$79 for oil change supposedly because Chevy requires synthetic oil. Funny they didn't on my first two warranty services. It's a Chevy Cruze for heaven sake. Its cheapo crap car. More
Great service Woke up to a engine light on yesterday. Drove over without an appointment, Jeff had me in and out in a couple of hours. It’s the second time I’ve had Woke up to a engine light on yesterday. Drove over without an appointment, Jeff had me in and out in a couple of hours. It’s the second time I’ve had my truck worked on here with outstanding service both times. More
Quick Efficient Service Went for a non scheduled factory recall on a busy Saturday morning. They had me in and out in about 85 minutes...not bad at all. Went for a non scheduled factory recall on a busy Saturday morning. They had me in and out in about 85 minutes...not bad at all. More
Great people delivering excellent service! The employees are always friendly. All levels of the Dealership are the same. The service provided is always excellent. I appreciate the service co The employees are always friendly. All levels of the Dealership are the same. The service provided is always excellent. I appreciate the service coupons sent that discounts the prices. More