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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

December 20, 2018

Great service Sales man was knowledgeable and very helpful in getting us the right vehicle I would recommend anyone looking for a vehicle to go by and visit premier More

by EDDIEFIELDS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
Dec 29, 2018 -

Step One Chevrolet responded

We are so glad to hear that salesperson was able to provide you with great customer service. Thank you once again from the entire team; we look forward to servicing you for years to come.

December 17, 2018

Very caring of your needs. Fast, responsive, and kept me up to date on completion status. Dropped my 2015 2500 off for new tires, oil change, new windshield, a rattle on passeng More

by DANNOM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick breassele , Christa Sigler, Shane Smitherman
Dec 29, 2018 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

December 15, 2018

The price was fair & and fast. The price was fair & service was fast. I was surprised when they told me how much the reoair was. They were friendly and to the point. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smith
Dec 29, 2018 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

Dec 29, 2018 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

December 11, 2018

Quick Service I like that I can set up an appointment for services needed and once I get there, my service is completed in a very quick time, on my time. More

by DEma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Dec 12, 2018 -

Step One Chevrolet responded

We are so glad to hear that Christa was able to provide you with great customer service. We will be sure to let her know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

December 11, 2018

new truck the purchase was easy and professional . alan embry was very patient and knowledgeable of the vehicle. i have used the service dept as well and chris More

by RCKBAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry, Bill Akers
Dec 12, 2018 -

Step One Chevrolet responded

We are so glad to hear that Alan was able to provide you with great customer service. We will be sure to let him know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

December 07, 2018

Dishonest salesman I was put in a predicament with the sale of this vehicle because the salesman he’s done something that they shouldn’t have done I haven’t been feelin More

by FHCJCO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reginald Palmer, Grant Copeland, Shirley Grayson, Alan Embry, Winston Carroll, Lonnie Reaser, Rodney Burns, Gary Browning, Curtis Parham, Larry Mcpherson
Dec 12, 2018 -

Step One Chevrolet responded

Thank you for the business and the feedback. If you can please be specific about the experience and any contacts you may have had, we would greatly appreciate it. Our goal is to not waste anyone’s time and to make every experience a memorable one. Please contact Bill Whitehead at 205.424.4121 so that we may address your concerns.

December 07, 2018

Very positive experience My time was hassle free with courtesy and respect in ample time.LonnieReaser is one of the best salesman that Premier Chevrolet could have this is my More

by NETABUG1317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser
Dec 29, 2018 -

Step One Chevrolet responded

We are so glad to hear that Lonnie was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

December 06, 2018

EXCELLENT Daniel Slaten put his Master Technician on my issues and he corrected the, infamous c6 Corvette(05' 6spd), steering column lock problem and reprogramm More

by Kues05ve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Dec 29, 2018 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

December 03, 2018

Squeaky Camaro I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing More

by Car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Dec 29, 2018 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

December 03, 2018

Almost got it Almost fixed everything , for the most part everything I took it in for was fixed . I still have an issue with my temperature gauge malfunctioning. Go More

by Hawk4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Dec 29, 2018 -

Step One Chevrolet responded

Thank you, for your business and thank you for your feedback. Our goal is to make every experience a pleasant and memorable one, but we apologize for your inconvenience while visiting our store. Please schedule a visit with us so we can address the issue with your temperature gauge. Also, want to offer to pick up the tab for your next oil change at no charge to you.

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