Step One Chevrolet
Bessemer, AL
Filter Reviews by Keyword
By Type
Showing 374 reviews
First Class from the start Carried my car in for routine service and recommended factory work. During the service work the technician found that I had a cut tire and the cut we Carried my car in for routine service and recommended factory work. During the service work the technician found that I had a cut tire and the cut went all the way to the wire. The service cam got me and showed me the tire. It would have been time for new tires soon any way so I had them put a new set on while I was their. Good service and reasonable prices. Daniel is a top notch service writer. More
I have been in twice and they were great!!! Fast prompt service, they keep you notified about the vehicle on regular basis. They don’t act like you are bothering them, seems to be happy about th Fast prompt service, they keep you notified about the vehicle on regular basis. They don’t act like you are bothering them, seems to be happy about their relationship with their customers. More
service daniel and chris take care of me. long term service customer for many years, i hope this information is helpful and appreciate the concern. thank yo daniel and chris take care of me. long term service customer for many years, i hope this information is helpful and appreciate the concern. thank you More
Awesome Experience Premier Has excellent customer service skills, and what they do is insure the customer of what is going on and how long it will take, very informative Premier Has excellent customer service skills, and what they do is insure the customer of what is going on and how long it will take, very informative and always give me tgw best option. More
Horrible Customer Service and Business Deal My salesman “Drath Vadar” was awesome. The experience started out great until it was time to close the deal. The financial advisor Billy was incredibl My salesman “Drath Vadar” was awesome. The experience started out great until it was time to close the deal. The financial advisor Billy was incredibly rude and condescending. He was disrespectful and dismissive when questioned about the loan details. The financial advisers are dishonest and definitely do not have the customers best interest when finalizing the loan agreement. For example my credit score is 722 Chris (another financial advisor) said my best loan offer was a 12% APR and repeatedly insisted that I sign the contract. I felt incredibly uncomfortable with deal and decided to call Navy Federal and they offered me a 4% APR. HUGE difference right...Just BEWARE! And BE KNOWLEDGEABLE!!!! More
Came in for oil change and tire rotation. Was greeted nicely by a young lady at service department. She was very helpful and professional. Service was done faster than I thought it would take Was greeted nicely by a young lady at service department. She was very helpful and professional. Service was done faster than I thought it would take. Definitely be back again. More
Awesome service! Great guys that made our car buying experience well worth it. Herman and Larry was determined to get us in the vehicle we wanted. service! Great guys that made our car buying experience well worth it. Herman and Larry was determined to get us in the vehicle we wanted. More
Had to get the oil changed on the wifes car We have been going to premiere Chevrolet a very long time. They have very good polite folks working for them. They have always treated us right. This We have been going to premiere Chevrolet a very long time. They have very good polite folks working for them. They have always treated us right. This last visit though was a little pricey. More
2019 silverado Sales staff was very helpful and quick to process paperwork. the whole process went very smoothly. I came in with a price and payment in mind and the Sales staff was very helpful and quick to process paperwork. the whole process went very smoothly. I came in with a price and payment in mind and they were able to meet both of those. More
painless Nice people and wonderful to deal with Found the truck I wanted went to the dealership and drove the truck the made a great deal Thank You Nice people and wonderful to deal with Found the truck I wanted went to the dealership and drove the truck the made a great deal Thank You More