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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

January 23, 2019

First Class from the start Carried my car in for routine service and recommended factory work. During the service work the technician found that I had a cut tire and the cut we More

by JOHNAKERS2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Jan 26, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

January 22, 2019

I have been in twice and they were great!!! Fast prompt service, they keep you notified about the vehicle on regular basis. They don’t act like you are bothering them, seems to be happy about th More

by 79METBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Alan Embry, Bill Akers, Christa Sigler, Jeff Pierce
Jan 26, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

January 17, 2019

service daniel and chris take care of me. long term service customer for many years, i hope this information is helpful and appreciate the concern. thank yo More

by RCKBAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry, Daniel Slaten, Christopher Smith
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

January 17, 2019

Awesome Experience Premier Has excellent customer service skills, and what they do is insure the customer of what is going on and how long it will take, very informative More

by N_TARRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smith, Christa Sigler, Curtis Parham
Jan 26, 2019 -

Step One Chevrolet responded

Wow Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

January 16, 2019

Horrible Customer Service and Business Deal My salesman “Drath Vadar” was awesome. The experience started out great until it was time to close the deal. The financial advisor Billy was incredibl More

by BRILES1224
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy and Chris Finance Department , Curtis Parham
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for the business and the feedback. We greatly appreciate it. Our goal is to not waste anyone’s time and to make every experience a memorable one. Please contact Bill Whitehead at 205.4121 so we may address your complaint.

January 16, 2019

Came in for oil change and tire rotation. Was greeted nicely by a young lady at service department. She was very helpful and professional. Service was done faster than I thought it would take More

by slswindle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We can’t wait to see you in the future!

January 16, 2019

Awesome service! Great guys that made our car buying experience well worth it. Herman and Larry was determined to get us in the vehicle we wanted. More

by FLLUCAS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Herman Wallace, Larry Mcpherson
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

January 15, 2019

Had to get the oil changed on the wifes car We have been going to premiere Chevrolet a very long time. They have very good polite folks working for them. They have always treated us right. This More

by PEEPAW111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Robert Short, Gary Browning, Mike Aycock, Jeff Pierce, Daniel Slaten, Larry Davis, Rhonda Cromer
Jan 26, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

January 15, 2019

2019 silverado Sales staff was very helpful and quick to process paperwork. the whole process went very smoothly. I came in with a price and payment in mind and the More

by CFINNHHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Larry Mcpherson
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

January 14, 2019

painless Nice people and wonderful to deal with Found the truck I wanted went to the dealership and drove the truck the made a great deal Thank You More

by LEWIS.SHEALY111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Michael Williams
Jan 26, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

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