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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

February 12, 2019

Awesome experience I have always loved Premier the salespersons are so nice when they are not with a customer they walk around and show off cars on the showroom floor. More

by KIVA.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deundra Perdue, Kent Smith, Mike Stough, Rhonda Cromer, Edward Morgan
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us.

February 11, 2019

Awesome service. Rodney Burns is the best salesman. I give a 5 star rating because the quality of service is impeccable. The entire staff isvearm and friendly. Also, Mr. Rodney Burns presented me with s More

by Hatchersam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Burns
Mar 22, 2019 -

Step One Chevrolet responded

We are so glad Rodney was able to accommodate you well! We will certainly let him know about your review.

February 08, 2019

very friendley and professional I will by all my chevy's with Premiere in Bessemer with Herman Wallace. He is the best and Larry Davis is the best in your service dept. More

by LEATHEKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace, Larry Davis, Shane Smitherman
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We will be sure to let Herman and Larry know about your review.

February 06, 2019

Quick and Professional I had a minor accident and damaged the side mirror. I went to the collision shop and they reviewed the damaged and gave me an estimate. The mirror More

by SPCLJAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smith
Mar 22, 2019 -

Step One Chevrolet responded

We are glad you are pleased after your visit with us and thank you for your kind words.

February 02, 2019

great assistance with the purchase The dealership and salesman were very helpful. After a brief description of the type used car I was looking for the salesman narrowed down the availa More

by SHAVER49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Herman Wallace, Bill Akers
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

February 01, 2019

Quality Service Routine maintenance was performed on my truck. Christa took the time to explain what services my truck needed and which ones were optional. The work More

by ChevyTruckBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for your kind words! We will let Chriista know you were well pleased.

January 29, 2019

I have an IOU that has not been followed up on. I purchased this car on the 1/19. I was promised a dent repair but I have not been able to get an appointment set up. I feel like I am getting the r More

by MAMCOOPER74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Burns, Larry Mcpherson
Feb 11, 2019 -

Step One Chevrolet responded

Thank you for your business and thank you for your feedback. We apologize your appointment was not set up in a timely manner. We have attempted to reach you, but have not connected yet. We will gladly handle this matter for you. Please contact your salesman or Bill Whitehead at 205.424.4121.

January 28, 2019

New 2500 HD Duramax A very good experience dealing with Alan Embry. Second time I purchased a vehicle from him. Enjoyable and easy to work with. Definitely worth the d More

by HGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry
Feb 25, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

January 25, 2019

Satisfied Jeff Pierce is a wonderful person he made sure I was kept up to date on everything going on , the car is running amazing now thank y'all so much. More

by mrphillip4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Jan 26, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

January 25, 2019

Awesome I enjoyed my time there. Jason was very helpful in picking the right truck for me. I will be referring people to premier Chevrolet. Great experience More

by EMENZEL.AQUABLAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Akers
Jan 26, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

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