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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

March 12, 2019

Friendly Dealership without Pressure salesmanship was good.....they listened to what I wanted and tried to find the vehicle that I thought I was looking for.....no pressure. they helped More

by VAN.JOHNSON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Patterson, Jason Norris, Bill Akers
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

March 06, 2019

Great Experience Premier is a great place to go and buy a car the staff there are was nice and friendly. I have told three or four people about the staff there. More

by SAMANTHAHINES95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Herman Wallace, Mike Aycock, Hamilton Smith
Mar 22, 2019 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you [customer’s name]. Thank you and we hope to see you soon!

March 06, 2019

Great Experience! Personnel stayed past closing time to close the deal. All were very helpful and answered a all of my questions. Enjoyed our visit to this dealership More

by LMROBERTS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Grayson, Chris Ferguson, Lonnie Reaser, Larry Mcpherson
Mar 22, 2019 -

Step One Chevrolet responded

We are so glad to hear that our team was able to provide you with great customer service. We will be sure to let them know about your review!

March 04, 2019

Great sales person Had a great sales person that answered all my questions and the ones he couldn’t answer he went and got the answers. Those answers were manly concerni More

by HARRISPEACEMAKER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser, Mike Aycock
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

March 04, 2019

Good Deal I was well satisfied with my purchase of a used car. I felt that the final pricing was reasonable. Mr Burns was very helpful The car was clean & full More

by INCFUTURE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Rodney Burns
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

March 04, 2019

Great Experience! The dealership provided a very friendly atmosphere. The buying process was also very simple. I would definitely recommend you contact Herman Wallace More

by Shadow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace
Mar 22, 2019 -

Step One Chevrolet responded

We appreciate your business! we will be sure to tell Herman about your review.

March 01, 2019

Very professional I am greeted with a smile. The work is done in a timely manner and my car is returned to me in the condition it was in when I entered the service lane More

by DSMITH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitehead, Management, Robert Short, Christopher Smith
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the stupendous review and continued word of mouth! We can’t say it enough as to how much we truly appreciate your business! We strive to be the best for you and your car. Thank you for taking the time to acknowledge us, we hope to meet all your needs in the future!

March 01, 2019

Great Experience Speedy service. Clean waiting area. Family type environment with plenty smiling faces. Service girl specifically made me aware that the pricing had in More

by ESYKESSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Herman Wallace, Christa Sigler, Lynn Baker, Joseph Mitchell
Mar 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

February 28, 2019

Great service We have always been pleased with the work that has been done on our cars the Service Department workers are always helpful and nice. The cashiers are More

by ACCOUNTING4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce, Larry Davis
Mar 22, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one!

February 28, 2019

Excellent Everyone was very nice, friendly, courteous and most of all helpful. Christa Sigler was the best! She explained everything to me and got me in touch More

by RRKURGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler, Jeff Pierce
Mar 22, 2019 -

Step One Chevrolet responded

Thank you so much for your kind review! We are so glad to hear that Christa and Jeff were able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

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