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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

May 14, 2019

Premier Service at Premier Chevy Had a very good experience with the service department. Top tier service just like the buying experience I had when Purchasing my vehicle. Great Job!! More

by ANDERSONETOYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Christa Sigler, Curtis Parham, Larry Mcpherson, Lynn Baker
May 16, 2019 -

Step One Chevrolet responded

Good work ethic, and attention to detail which is why you’ll always get top notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you, Thank you again for your kind words.

May 14, 2019

My Premier Chevrolet Purchasing Experience My salespersons were excellent! All of my questions and concerns were answered! They knew the answers. They did not have to consult anyone else. I More

by COLEMAN-OWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Bill Akers, Ronald Robinson
May 17, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

May 13, 2019

My experience with the dealership was pretty good. The sales The sales team at Premier was awesome. I am a repeat customer. I will definitely spend with them again after the good service that was provided. More

by JFRANK35J.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Herman Wallace, Gary Browning
May 16, 2019 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you. Thank you and we hope to see you soon!

May 03, 2019

Terrible Had a terrible experience with these people. The salesman I had was great but other than that the financing department made the experience awful. He p More

by BRANDONJAMESHAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ferguson, Bill Akers
May 07, 2019 -

Step One Chevrolet responded

Thank you for your business and thank you for your feedback. The last thing we want to hear is that you had a bad experience. We also realize that we are not perfect and that being perceptive to all of our clients will help us improve in all areas of customer service. We apologize for any and all inconveniences and hope to rectify this situation. Please call our owner, Bill Whitehead, at your earliest convenience to address your experience. You may reach him at 205.424.4121.

May 01, 2019

Premiere Excellence The people there are helpful, friendly and prove time and time again they want the best for their customers. Kinda like family. Thanks Guys I appreci More

by BILLYVINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry, Christa Sigler
May 07, 2019 -

Step One Chevrolet responded

We are so glad to hear that our team was able to provide you with great customer service. We will be sure to let them know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

May 01, 2019

GOT TO LOVE CHEVY! THE BODY SHOP DID AN AWESOME JOB ON MY CAR. I REALLY WOULD RECOMEND CHEVY TO ANYONE. THEY ALWAYS LOOK OUT FOR THEY CUSTOMERS. KUDDOS TO THE STAFF More

by JBILLINGSLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace, Mike Stough
May 07, 2019 -

Step One Chevrolet responded

Good work ethic, and attention to detail which is why you’ll always get top notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you. Thank you again for your kind words.

May 01, 2019

Good place to do business Had a good purchasing experience. Recommend Premier Chevrolet to everyone I felt like a good deal on a used 2011 Toyota Tacoma Prerunner truck with More

by TLAVENDER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers
May 07, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

May 01, 2019

outstanding My oil change was less than an hour to complete. Christa is added bonus to get the job done. .Outstanding employee. Very impress. She explained everyt More

by MICKEYATKINSON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler
May 07, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

April 30, 2019

Always on top of service Came In for an oil change, and Jeff automatily notice my tires had worn down. First response was I needed new tires. of course I knew my pocket book w More

by SUSANMCBRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
May 07, 2019 -

Step One Chevrolet responded

Trust. Now that’s a big word in our opinion, but one that we try hard to tackle. We always want to make sure we have your trust in all your purchasing and servicing needs. Which is why we are delighted to hear such great words from you, Susan. Thank you! We hope to see you soon!

April 28, 2019

I was treaded with professional and with respect. The sales person who sold the truck was professional and very knowledgeable about his job. He explain everything about the truck that why I purchase i More

by MIGUELSLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contararius Coleman., Chris Ferguson, Bill Akers
Apr 30, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

Apr 30, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

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