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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

June 08, 2019

Great experience as usual My experience was great everyone was friendly service was wonderful thanks Daniel service mgt. All my service need was handle without a long wait More

by FENNIEHINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Jun 13, 2019 -

Step One Chevrolet responded

We are so glad to hear that Daniel was able to provide you with great customer service. We will be sure to let him know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

June 08, 2019

Oil change service Bought my vehicle at this location. Would rather get my regular service done at a closer location, but this one is good. My only issue is that it ALWA More

by ADRIENNEHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Jun 13, 2019 -

Step One Chevrolet responded

We are glad to hear that Larry was able to provide you with great customer service. We will be sure to let him know about your review! Thank you once again from the entire team; we look forward to servicing you for years to come.

June 03, 2019

AWESOME I received a GREAT DEAL on the purchase of my BRAND NEW SILVERADO CUSTOM vehicle. Your management and sells staff did and outstanding job getting me t More

by pvhque784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Baskin, Cedric Berry , Larry Mcpherson
Jun 13, 2019 -

Step One Chevrolet responded

Thank you for the stupendous review and continued word of mouth! We can’t say it enough as to how much we truly appreciate your business! We strive to be the best for you and your vehicle. Thank you for taking the time to acknowledge us, we hope to meet all your needs in the future! Again, Congratulations on your purchase!

June 03, 2019

Great service! Everyone at the dealership was so kind and helpful. It made the car buying process so easy and that also included trading in a vehicle. I will definit More

by GREENCHRISTINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gallo, Chris Ferguson, Michael Williams
Jun 13, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

June 03, 2019

Great service will recommend them to everybody. Returned from previous purchases 2015 Chevrolet Malibu great service on that purchase. The sales person was very professional and courtesy. The sales More

by VEDDIEBURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Wallace, Larry Mcpherson
Jun 13, 2019 -

Step One Chevrolet responded

Good work ethic, and attention to detail which is why you’ll always get top notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you. We will be sure to let Herman and Larry know about your review. Thank you again for your kind words.

June 02, 2019

Very good service. Made an appointment and was greeted by am Great service. On time. One complaint is the receipt didn’t show the weight and type of oil used Very friendly representative welcomed me. Will use More

by RBG1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionne Gunter, Michael Williams, Lynn Baker
Jun 13, 2019 -

Step One Chevrolet responded

Thank you, for your feedback and thank you for your business! We will bring your suggestion to our owners' attention. Thank you again for a very nice review.

May 30, 2019

Very quick service. Quick service nice waiting room friendly people. Had an oil change and tires rotated. Fluids topped off. Dealership is nice and clean. Service people More

by CASHJ440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smith, Christa Sigler
Jun 13, 2019 -

Step One Chevrolet responded

We appreciate your business and thank you for your kind review. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

May 30, 2019

Easiest car buying experience ever!! Went in to purchase new truck. Within 30 minutes deal was made and was exactly what I had proposed. All staff very friendly. Couldn’t have asked for b More

by Gabber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Baskin, Chris Ferguson, Larry Mcpherson
Jun 13, 2019 -

Step One Chevrolet responded

Wow! Thank you for your kind words about our staff! We are delighted to serve you and we look forward to seeing you again in the future.

May 29, 2019

Nicely done This dealership is great in customer service and friendly to its patrons. Mr. Wallace my dealer is always letting me know about great deals and thi More

by SEVENELEMENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Smith, Herman Wallace, Mike Stough, Joseph Mitchell
Jun 13, 2019 -

Step One Chevrolet responded

Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

May 26, 2019

Great Service I worked with Clyde Baskin he got me out of my vehicle that I hated. Got me into another one that I liked and the payments were good. Will recommend h More

by BatesA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Baskin
Jun 13, 2019 -

Step One Chevrolet responded

We are so glad to hear that Clyde was able to provide you with great customer service. We will be sure to let them know about your review!

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