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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

June 28, 2019

Oil Change and Tire Rotation Excellent. Dropped my car off to have serviced and they were finished in a timely manner. Called to let me know it was ready to be picked up. I have More

by Fayeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Slaten
Jul 08, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

June 28, 2019

Very good Everyone was very professional and the sales man (Clyde) was very understanding and knowledgeable Clyde took us out to drive several vehicles until I More

by RONALDNORRISSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde B., Chris Ferguson, Larry Mcpherson
Jul 08, 2019 -

Step One Chevrolet responded

We are so glad to hear that Clyde was able to provide you with great customer service. We will be sure to let him know about your review!

June 27, 2019

Good service! Got oil change, rotate and balance, and fix a popping noise on the front end of my 18 z71. Dan I believe he was great and took care of all my concerns More

by Jeep95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan I don’t remember his last name.
Jul 08, 2019 -

Step One Chevrolet responded

Thanks to you again! We appreciate your business and we will continue to provide you with the best customer service.

June 27, 2019

Good guys to deal with. Alan Embry and Bill Akers helped me purchase my 2018 blue z71, and helped get it how I wanted it. Just want to say thanks guys! Nice facility and real More

by Jeep95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Embry, Bill Akers
Jul 08, 2019 -

Step One Chevrolet responded

Thank you for your kind words! We will certainly let Alan and Bill know about your very positive review.

June 26, 2019

Chevy EXCELLENT SERVICE FROM EVERYONE GREAT TEAM WORK EVERYTHING WAS EXPLAINED IN GREAT DETAIL FAST AND EFFICIENT CUSTOMER SERVICE THANK EVERYONE FOR More

by shun673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sandlin, Reginald Palmer, Kent Smith, Lonnie Reaser, Bill Akers, Curtis Parham
Jul 08, 2019 -

Step One Chevrolet responded

Wow! Your words are so kind. Thank you for taking the time to leave Premiere Chevrolet a review. We appreciate your business and will continue to provide you with the best customer service.

June 19, 2019

Our new Silverado was ready on time and equipped as agreed! Daniel Slaten and his service crew kept me informed and delivered a finished product as agreed ! Informed, on time, equipped AS AGREED, that’s all an More

by TUGGLERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was Nabil Haifa and my service manager was Daniel Slaten. SOMEONE NEEDS TO update your employee list!!!
Jun 24, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We can’t wait to see you in the future!

June 18, 2019

curtis is awesome he has a passion for helping and i greatly The dealership itself was decent.... but overall I had an okay experience, but Curtis made it just a little bit more pleasant. He knew I had a little More

by lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Parham
Jun 24, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

June 17, 2019

My Premiere Experience. My experience at Premiere Chevrolet was pleasant from the time walking in the door. the receptionist was very helpful to direct me to whom and where t More

by LITTLEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taurus Coleman, Shirley Grayson, Bill Akers, Larry Mcpherson
Jun 18, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We can’t wait to see you in the future!

June 17, 2019

Wonderful Experience I would highly recommend Premiere Chevrolet to anyone seeking to purchase a new or used vehicle. Lonnie Reaser proved to be a personable, considerate, More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser
Jun 18, 2019 -

Step One Chevrolet responded

Wow! Thank you for the kind words from your recent visit with us, we are delighted to hear your experience was a great one! We hope to always deliver friendly, efficient customer service. Thank you for your time and we look forward to working with you in the future.

June 13, 2019

Treat you like family They work very hard to make what you want happen. I got my 2019 Tahoe Z71. Thanks Chris, Lonnie, and everyone else that helped me. More

by MARIEBD31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Lonnie Reaser, Larry Mcpherson
Jun 13, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future

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