Step One Chevrolet
Bessemer, AL
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Awesome, great customer service, Mike Williams the best! Customer service, Mike Williams made sure we was leaving with they vehicle we wanted , he helped us the best he could and it was great! Customer service, Mike Williams made sure we was leaving with they vehicle we wanted , he helped us the best he could and it was great! More
perfect car on the first try I had a wonderful experience. My salesman, Grant Copeland was very nice. He listened to my needs and gave me the perfect car on the first try. I we I had a wonderful experience. My salesman, Grant Copeland was very nice. He listened to my needs and gave me the perfect car on the first try. I went home very happy! More
Honesty about the whole transaction I am pleased to work with Premiere Chevrolet. Grant helped us to find the exact van that we were looking for. Recommend shopping with Premiere Chevrol I am pleased to work with Premiere Chevrolet. Grant helped us to find the exact van that we were looking for. Recommend shopping with Premiere Chevrolet. More
Great customer service My situation wasn't the best but they did every thing they could to help me with a new car and i love it you have great staff and professional nall My situation wasn't the best but they did every thing they could to help me with a new car and i love it you have great staff and professional nall sold me the car my aunt vivian ann hayes referred me to you as well More
Poor Service First, thank you to Larry Davis for his attempt at service recovery. I purchased a 2019 Camaro early this year and recently started getting a passen First, thank you to Larry Davis for his attempt at service recovery. I purchased a 2019 Camaro early this year and recently started getting a passenger seat belt alert. When I brought it in, Daniel took my information and I advised I would be in the waiting area. I had previously been advised that I would be contacted within an hour of my wait regarding status. After two hours, and no status? I returned to the waiting area to find Daniel gone and my car out front. A gentleman checked on it and advised a part needed to be ordered and they would call me when it came in. When was someone going to tell me? I was contacted the following week by Daniel to advise the part was in. He expressed no real remorse and just indicated he was “ sorry I was disappointed, but it takes as long as it takes.” No mention of the fact that that he was gone or the lack of communication on his part. I brought the vehicle in to have the part replaced and Larry assisted me this time. Within an hour, he reluctantly advised me that the part was not actually needed, the sensor was just not plugged in. He expressed remorse for what I endured and helped me with a couple of other minor issues. I later learned Daniel is listed as the Service Manager!! My experience with the service department was the epitome of poor service and poor leadership. More
Outstanding service I had the best experience speaking and working with Mr. Herman Wallace, he is an awesome salesman!! He listened to my wants and needs and I was comple I had the best experience speaking and working with Mr. Herman Wallace, he is an awesome salesman!! He listened to my wants and needs and I was completely satisfied when I left the dealership. Premiere is the place to go when shopping for your next vehicle. I will continue to use Premiere for all of my automotive needs. Thanks, Key More
awesome dealership my wife and I have bought 5 new vehicles from this dealership since 2009. we will continue too purchase because they keep there word. thank you for a my wife and I have bought 5 new vehicles from this dealership since 2009. we will continue too purchase because they keep there word. thank you for a great sales and service job. we will continue to purchase our vehicles here. More
Great customer service and I didn't have to wait long at all Great professional group of people that has helped me and my family and have kept our best interests at heart!! I wouldn't deal with anyone else becau Great professional group of people that has helped me and my family and have kept our best interests at heart!! I wouldn't deal with anyone else because of the great service that they've provided. More
Great Everything was done professional. I really appreciate Lonnie for working with me . He really did his part in showing me what the dealership has to off Everything was done professional. I really appreciate Lonnie for working with me . He really did his part in showing me what the dealership has to offer. More
Excellent! I was there during lunch hour. The team there got me in and out. The young lady in service was friendly, knowledgeable and very understanding of my si I was there during lunch hour. The team there got me in and out. The young lady in service was friendly, knowledgeable and very understanding of my situation. Got me in and out before my lunch hour was up! More