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Step One Chevrolet

Bessemer, AL

4.4
374 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 374 reviews

August 29, 2019

Service The service department was very thorough however the salesman Rodney Burns was very deceitful and annoying. I was given false information about my oil More

by RAMONABEAR00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure , Rodney Burns, Austin Harrison, Lynn Baker
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

August 29, 2019

Great people to work with very easy to deal with didn’t have any hassle seen a vehicle I want and they made it happen Thank You Premier More

by CAMPBELLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Akers
Sep 21, 2019 -

Step One Chevrolet responded

Good work ethic, and attention to detail which is why you’ll always get top-notch customer service from Premiere Chevrolet. We are overjoyed that we were able to provide this to you. Thank you again for your kind words.

August 28, 2019

customer review Mr.Jeff, did all to make my service great.. The problem was solved so for and was assure everything have been possible. I have driven my car for 8hrs More

by BETTYCANYOU12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
Sep 21, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

August 27, 2019

PURCHASE Thankyou to Michael Williams for helping Kenny and I get the car we wanted and Thankyou Christa Sigler for recommending Michael. We love our Buick Enc More

by CaldwellA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams, Bill Akers, Christa Sigler
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for those kind words! We will let Michael know about your positive experience.

August 23, 2019

Great experience purchasing a vehicle from Premiere I appreciated that they allowed me to look at several vehicles before coming out to the lot. Didn't feel like they were pushy about trying to sell me More

by KLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Grayson, Chris Ferguson, Larry Mcpherson
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We will certainly let our team know about your review. We can’t wait to see you in the future!

August 22, 2019

ROUTINE SERVICE I arrived at the dealership around 1pm on a Wednesday. When I walked in to the service department I greeted by name by Daniel. He ask how he could hel More

by JOHNAKERS2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa Sigler, Daniel Slaten
Aug 22, 2019 -

Step One Chevrolet responded

Thank you for the kind words and thank you for your time during your recent visit with us. We are delighted to hear your experience was up to par. We will continue to strive to deliver efficient customer service and look forward to working with you in the future.

August 21, 2019

Rhe service was exceptionally great Their team works great together. They took information over phone so when I walked in , it was over.I would highly recommend some one else More

by SLANIER7762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson, Gary Browning, Larry Mcpherson
Sep 21, 2019 -

Step One Chevrolet responded

Thank you for leaving such a grand review for Premiere Chevrolet. We are beyond ecstatic! We can’t wait to see you in the future!

August 19, 2019

Great experience! Grant was very helpful and very courteous and helped me find the right truck. Contarus helped me get my insurance converted and I do appreciate his h More

by brothers403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contarus, Grant Copeland
Sep 13, 2019 -

Step One Chevrolet responded

Thank you, for those kind words. We will continue to provide you with excellent service in the future.

August 13, 2019

Oil change balance and rotation of tires Jeff was very friendly and helpful. I received a special I wasnt even aware was available. Your team is always helpful and friendly. Highly recommen More

by TERRIELANDERS6888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff , Herman Wallace
Sep 13, 2019 -

Step One Chevrolet responded

Thank you, for your kind words! We will certainly let Herman and Jeff know about your review.

August 12, 2019

Great customer service Great employees who take care of their customers and find ways to get the vehicle back to you as soon as possible. Straight talk from all. More

by RONACKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smith, Herman Wallace, Austin Harrison, Kory Randolph, Rhonda Cromer, Edward Morgan, Robert Orozco, Hamilton Smith, Joseph Mitchell
Sep 13, 2019 -

Step One Chevrolet responded

We appreciate your business and will continue to provide you with the best customer service. Thank you for taking the time to leave Premiere Chevrolet a review.

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