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Step One Chevrolet
Bessemer, AL
374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 374 reviews
October 01, 2019
2nd Chance I recently visited the service center, again, regarding an issue with the passenger side restraint system. Although they still did not diagnose the p I recently visited the service center, again, regarding an issue with the passenger side restraint system. Although they still did not diagnose the problem, the service manager was very attentive and worked diligently to try to assist, soliciting assistance from an outside support center. Overall, while I had a much better experience this time, my issue was not indicated as resolved. The service manager assured me they would get to the bottom of it, if it continued, however. Again, overall, a better experience, but one would not expect to have this issue on a brand new 2019 Camaro and I will expect proper resolution if it continues. More
by Shadow
Verified CustomerEmployees Worked With
Barry, Larry Davis
September 20, 2019
body shop I was pleased with the work the body shop did to my vehicle and I would recommend it to anybody that ask. A very happy customer I was pleased with the work the body shop did to my vehicle and I would recommend it to anybody that ask. A very happy customer More
by PEOPLESJ25
Employees Worked With
bill.
September 19, 2019
I’ve been dealing with Premiere for a number of years. I They are a great bunch of people, any time l have an issue they never hesitate to solve it, always with a smile & courtesy.,great They are a great bunch of people, any time l have an issue they never hesitate to solve it, always with a smile & courtesy.,great More
by BABSCAMARO
Employees Worked With
Chris Ferguson, Herman Wallace, Larry Davis
September 19, 2019
Satisfied customer Curtis and Shirley made my visit worth taking. They are great at what they do. And what I ask for I got it with no hesitation?????? The finance manage Curtis and Shirley made my visit worth taking. They are great at what they do. And what I ask for I got it with no hesitation?????? The finance manager took his time as well. He was the icing on the cake!!! More
by marciepruitt2
Employees Worked With
Shirley Grayson, Chris Ferguson, Curtis Parham
September 17, 2019
Everything went well. Excellent service staff. Very respectable to me. Made me feel as though they appreciated my business. After work was completed he continued to show me Excellent service staff. Very respectable to me. Made me feel as though they appreciated my business. After work was completed he continued to show me respect. More
by DANTODD918
Employees Worked With
Daniel of the service department.
September 17, 2019
It was a joy working with the staff,very helpful. I am happy Everyone was helpful, good personality, a joy to sit and talk with and helping me find just what I wanted. I have already recommend Ronald Robinson to Everyone was helpful, good personality, a joy to sit and talk with and helping me find just what I wanted. I have already recommend Ronald Robinson to my friends. More
by K.SHARON35
Employees Worked With
Ronald Robinson
September 16, 2019
We were greeted courteously as we entered the dealership. Everything was in place and ready for us as the salesman promised. Rodney Burns was our salesman and he was knowledgeable about what we requested. Y Everything was in place and ready for us as the salesman promised. Rodney Burns was our salesman and he was knowledgeable about what we requested. You could tell that he had taken time to look for the vehicle that most fit our needs (my daughter assisted me). So far, we are pleased with our purchase. He walked us to the repair shop and showed us where we would need to go when we needed that service. He also told us to contact him if anything needed servicing. He answered our questions and he did not hurry us as we conversed. More
by VTRAM2
Employees Worked With
Chris Ferguson, Rodney Burns, Larry Mcpherson
September 13, 2019
Like part of the family I absolutely love this dealership. My service manager Larry is always available, and never keeps me waiting for long. While seated in the waiting roo I absolutely love this dealership. My service manager Larry is always available, and never keeps me waiting for long. While seated in the waiting room, the sales team greets everyone and even offers coffee. It feels like family! More
by MSPAULIE82
Employees Worked With
Reginald Palmer, Herman Wallace, Larry Davis
September 13, 2019
Overall it was o.k.Just to fast dealing. It is a good dealership.Got to go back and let Grant show me how to operate a lot of stuff on this new truck.There is a lot of stuff I got to learn ab It is a good dealership.Got to go back and let Grant show me how to operate a lot of stuff on this new truck.There is a lot of stuff I got to learn about on this truck and questions I got to ask.Everything is gonna be o.k. with the help of the Good Lord. Grant said he would help me set this stuff up . More
by wganus
Employees Worked With
Grant Copeland
September 13, 2019
good service, courteous the salesman took the time to go over the car, explaining everything. from radio to windshield wipers to the keys seat and mirror adjustments, cargo the salesman took the time to go over the car, explaining everything. from radio to windshield wipers to the keys seat and mirror adjustments, cargo area, and back seat. More
by SIMS474
Employees Worked With
Herman Wallace
