Step One Chevrolet

I do not often write reviews however I wanted to because i had a great experience. I bought a used 2019 Suburban site unseen as I was purchasing from another state. Zac Jackson was my sales person w i had a great experience. I bought a used 2019 Suburban site unseen as I was purchasing from another state. Zac Jackson was my sales person who took the time to answer all my questions, heck he even picked me up at the airport. The vehicle was well represented, it was everything they made it out to me and I literally picked up and drove it 800 miles home. I also have to give mention to the sales manager Robert Purdy who handled all the details of purchasing out of state, it was a seem less transition because of Robert. Thank you to you both, it was a great experience. Michael Graydon More

They cant seem to return phone calls or messages. They tell you they will call you back & dont They tell you they will call you back & dont More

First let me say Lonnie Reaser was a top notch sales person. My husband bought a truck and we ordered my Blazer, all dealing with him when it was Premiere. Now with Step One I can't even talk to someo person. My husband bought a truck and we ordered my Blazer, all dealing with him when it was Premiere. Now with Step One I can't even talk to someone to schedule service. I have called 5 times just today. I have been transferred to a voice mail for a lady in Ft. Walton Beach, I have been hung up on. I have been transferred and left there. In the past we were so pleased with Premiere. Now...sweet baby Jesus this place is HORRIBLE!! More

Mr Lonnie’s was the great of all time 100% Thanks you and Have a great day Have a great day More

Step One is rated #1. Lonnie Reaser is the goat. He worked with us and got us in a vehicle. My husband was looking for an SUV and we just thank you guys for going the extr Lonnie Reaser is the goat. He worked with us and got us in a vehicle. My husband was looking for an SUV and we just thank you guys for going the extra mile to get him in one. He loves it. Thank you all so much. Every one was nice and very professional. They are definitely in the car selling business. Keep doing what you're doing. The Wilson's, Joseph and Sharon Tuscaloosa, Al More

Best experience i've ever had buying a car. It was like talking with friends through the whole process. It was like talking with friends through the whole process. More

Right place at the right time, with the right professional sales person Lonnie. I'm so glad I stopped by. I got my dream car... professional sales person Lonnie. I'm so glad I stopped by. I got my dream car... More

Worst experience of my life. Mr.Davis was not truthful and charged me $848 for a thermostat and oil change. I was sick for days after that service. He never returned my calls no Mr.Davis was not truthful and charged me $848 for a thermostat and oil change. I was sick for days after that service. He never returned my calls nor responded to my request for explanations. I think they could have stopped him but they. did not. Mrs. Calloway More

Great Experience ! Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ev Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ever ! Defilently would give the 5 starts! Showed genuine compasion and care. THANKS Q & MR.Purdy More

I have been purchasing vehicles from this dealership for over 15 years. I trust them. They provide excellent customer service. I highly recommend them. over 15 years. I trust them. They provide excellent customer service. I highly recommend them. More