Step One Buick GMC Cadillac Pensacola
Pensacola, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The Best Experience My sister and I needed bigger cars for our families. JJ and the automotive team were so helpful to locate the vehicles that best fit what we were look My sister and I needed bigger cars for our families. JJ and the automotive team were so helpful to locate the vehicles that best fit what we were looking for. We really appreciate all they did. Thanks to JJ Hommer, John Lassiter and Robert Cassell for making this experience the Best!!! More
Buying a car can be a real drag but this time it was not! I recently had a bad experience at the local Toyota dealer and when it came time to buy I found the car I wanted and Shane took care me every step of I recently had a bad experience at the local Toyota dealer and when it came time to buy I found the car I wanted and Shane took care me every step of the way. Return customer for sure! More
Lease of a new vehicle Cadillac Escalade The dealership is extremely friendly Cooperative as well as willing to go the extra mile and get you the right price and the right vehicle that you ar The dealership is extremely friendly Cooperative as well as willing to go the extra mile and get you the right price and the right vehicle that you are interested in. This is my second lease from them and once again it has been a great experience. More
New Vehicle Purchase Just purchased a 2017 Cadillac XT5 and J.J. Hommer was my salesman. I live an hour away from the dealership and we did the majority of our dealings vi Just purchased a 2017 Cadillac XT5 and J.J. Hommer was my salesman. I live an hour away from the dealership and we did the majority of our dealings via email and phone conversations . I already had an agreed amount out the door price before leaving my house. Great customer service, he came in on his day off so that I could come pick up my vehicle. Initially I didn't mention wanting to trade in a vehicle as well, but he made that a painless transaction as well. when you decide to purchase your next vehicle, ask for J.J. Hommer, you will not be disappointed. More
Refreshing We just bought a Cadillac CRX 2014 our salesperson was J.J. Hommer I have to say he was the best car salesman we have ever dealt with, he was always We just bought a Cadillac CRX 2014 our salesperson was J.J. Hommer I have to say he was the best car salesman we have ever dealt with, he was always pleasant, accommodating, never pushy , patient. He let us drive 5 different cars, offered to let us take them home over night, and he never made us feel like we was wasting his time. We left that day with nothing, not sure what we were going to do. He did not try to stop us from leaving or made us talk to anyone else just said he would be happy to help us when we made up our minds about something. We went back in a couple of days and drove a couple of more we took one home for the night. His attitude never changed whether we were buying or not. When we did buy he explained everything we needed to know, took care of everything from the beginning to the end. He truly treats his customers more like friends than customers. Just stop by and meet him, you won't regret it . Just a pleasure to work with. More
New Car Purchase Just purchased a 2017 Cadillac XT5 and JJ Hommer provided Excellent Customer Service. Honestly, I don't care for car salesmen. However JJ made this Just purchased a 2017 Cadillac XT5 and JJ Hommer provided Excellent Customer Service. Honestly, I don't care for car salesmen. However JJ made this experience GREAT! He was there to answer all our question and more by phone, text and email. No pressure what so ever!. If you read this review, please ask for JJ when purchasing or leasing your next vehicle. More
First class -- 5 Stars! From the very first meeting with our fantastic salesperson, J.J. Hommer, through to the finalizing of our purchase, my husband and I could not have ha From the very first meeting with our fantastic salesperson, J.J. Hommer, through to the finalizing of our purchase, my husband and I could not have had a better experience. J.J. is a consummate professional and has an excellent ability to walk you through every aspect of the vehicle in which you are interested and then provides clear descriptions of all the features of your new car. We will go to him first when buying a car in the future. More
Professionalism at its Best! The Vince Whibbs Automotive Group and Cadillac Team are extremely impressive! In dealing with us their professional approach to Customer Service was The Vince Whibbs Automotive Group and Cadillac Team are extremely impressive! In dealing with us their professional approach to Customer Service was much appreciated by my wife and myself. Our buying experience and purchase of a 2016 Cadillac SRX was excellent and well managed by the Vince Whibbs team. Our thanks goes out to Juergen Hommer who led the effort with us and to JP Whibbs and Business Manager John Lassiter who supported the effort to satisfy our needs. A fantastic job guys!! Our recommendation to everyone looking for a vehicle is to stop by Vince Whibbs Automotive Group and meet the team. They do make a difference when buying or leasing a vehicle. . More
Terrific experience at Vince Whibbs with Juergen Hommer We just purchased our second Escalade ESV from Vince Whibbs. Juergen Hommer and the Vince Whibbs team made the entire process very easy and friendly We just purchased our second Escalade ESV from Vince Whibbs. Juergen Hommer and the Vince Whibbs team made the entire process very easy and friendly. They made sure that every detail was handled and we recommend them without hesitation. More
Most pleasurable car buying experience ever I've lived in the Tampa Bay area for 32 years and have purchased more than a few vehicles there. Within all those opportunities I have never experienc I've lived in the Tampa Bay area for 32 years and have purchased more than a few vehicles there. Within all those opportunities I have never experienced such a pleasurable car buying experience as I did at Vince Whibbs. New to the area, I was completely unfamiliar with any dealerships in Pensacola. But when I'm asked about my new SRX and where I bought it, I quickly share that I've never felt as comfortable buying a car. People always respond that the Whibbs family is fantastic. My experience is clearly evident of that. My salesman never came across as a "salesman", far opposite from my Tampa experiences. I LOVE my SRX!! It's my third. :) More