Step One Buick GMC Cadillac Pensacola

Great Car Purchase My experiences with this dealership were great, and I would highly recommend Vince Whibbs Cadillac for any purchase. Nothing but the best from Juerge My experiences with this dealership were great, and I would highly recommend Vince Whibbs Cadillac for any purchase. Nothing but the best from Juergen John (J. J.) Hommer and Jim Driskell on all purchase issues. More

A+ Again 4th 3 year lease. (and hopefully more to come.) I've dealt with many departments (sales,leasing,service etc.), and each time came away very happy and 4th 3 year lease. (and hopefully more to come.) I've dealt with many departments (sales,leasing,service etc.), and each time came away very happy and satisfied with the results.This last time I leased an XT5. Thanks J.J. and Jimmy. Felicia More

Probably my best car buying experience I was interesting in updating my 2011 Cadillac SRX and had been doing some shopping on line. I was contacted by the three area dealers, but no one i I was interesting in updating my 2011 Cadillac SRX and had been doing some shopping on line. I was contacted by the three area dealers, but no one impressed me like Juergen John Hommer did. He was helpful without being pushy or intrusive. I made a trip over to the dealership to drive the car , but the car I'd picked out was sold before I made up my mind. They found the car I wanted out of state and brought it in for me. The day I picked up the car was an especially busy day for them as they were delivering more cars than the average day. I never felt rushed though. The "paper signing" part of the process was very efficient, thanks to the business manager, Jim Driskell. JJ was so patient with questions, etc. and has told me to come back for a "brush up" on all the electronics. I will definitely be taking him up on that!! Lots to remember!! Also had contact with Mark Whibbs, sales manager and Ed McCombs, service manager. All in all, a very positive experience!! More

Painless It was amazing! I would rather have a root canal than visit a dealership to purchase a car. However, have to say the folks at Vince Whibbs made it pai It was amazing! I would rather have a root canal than visit a dealership to purchase a car. However, have to say the folks at Vince Whibbs made it painless! Extremely pleasant experience. From a guy who hates going to a dealership...put you worries behind! JJ Hommer must have a sixth sense because JJ made me feel comfortable about the experience! JJ is one of the most positive people I have ever met. I will never go to anyone else but JJ! I trust him! Simple as that!! Robert S More

Cadillac and JJ Hommer I Have purchased or leased several cars from this dealership and experienced excellent service. It is always a pleasure dealing with JJ Hommer. I Have purchased or leased several cars from this dealership and experienced excellent service. It is always a pleasure dealing with JJ Hommer. He is a salesman's salesman. Always courteous and professional. More

2018 CADILLAC XT5 Have purchased prior Cadillac sports sedans thru Vince Whibbs but decided this time we needed an SUV. Of course, couldn’t make it easy and had many sp Have purchased prior Cadillac sports sedans thru Vince Whibbs but decided this time we needed an SUV. Of course, couldn’t make it easy and had many specific options we wanted. No worry...J J Hommer came right thru and found just what we needed. He went thru all the options available and once it came in, reviewed everything with us. Even helped with the transfer of all our electronics, I.e., phones, OnStar, Sirius, etc. His pleasant demeanor, courteous service and genuine personality make him a pleasure to be around and we will be sure to work with him again. Way to go J.J. 😎 More

Very good I was there with my family,he was very respectful.Very good customer services very friendly explain about details of the car take short time for paper I was there with my family,he was very respectful.Very good customer services very friendly explain about details of the car take short time for paperwork More

painless and comfortable transaction We were in the market for a new car and were shopping in Pensacola area. We had planned to visit several dealerships, have dinner and then return home We were in the market for a new car and were shopping in Pensacola area. We had planned to visit several dealerships, have dinner and then return home to discuss the various vehicles we had seen. Our first stop was Vince Whibbs Cadillac. We were greeted by J.J. Hommer and discussed our choices for a Cadillac. J.J. showed us several models, including a certified Pre-Owned XTS. After the test drive he invited us to try a CTS. Thinking I had already decided on the XTS we agreed on the test drive, JJ pointed out several features we were unaware of and certainly impressed us with his knowledge of all the Cadillac vehicles. There was never a moment where we felt pressured. J.J. even suggested we take time to digest everything and come back if we wanted to buy. A word about J.J.--a pleasant experience with a man who certainly knew his product. My wife was impressed with his courtesy (opening doors, including her in this conversations, etc.). Needless to say we purchased a new CTS that same day. The financial end of things went smoothly I will certainly buy my next vehicle from J.J. More

Best Experience Ever The sales man was a German guy named JJ. He went out of his way to help me through every step, even sitting with me for an hour after I bought the car The sales man was a German guy named JJ. He went out of his way to help me through every step, even sitting with me for an hour after I bought the car, helping me set up features. When I had trouble with onstar and the XM radio people, he was there to help. He even gave me sweet gifts from Germany and took a selfie with me. I left feeling like I made the best decision of my life by joining the Cadillac family! And best of all, I LOVE MY NEW CAR! More