Step One Buick GMC Cadillac Pensacola

JJ was AMAZING!! I recently purchased a new vehicle from GMC and JJ was amazing. He is very courteous, knowledgeable and there was no pressure. He treated us like fa I recently purchased a new vehicle from GMC and JJ was amazing. He is very courteous, knowledgeable and there was no pressure. He treated us like family and took time with any questions or concerns that we had. I would recommend him to anyone! More

JJ is first class. Very knowledgeable of the products he supports, easy to work with, courteous, and transparent throughout the entire process. Would highly recommend JJ for anyone in the market. supports, easy to work with, courteous, and transparent throughout the entire process. Would highly recommend JJ for anyone in the market. More

Customer Focused Efficient Operation I recently worked with JJ Hommer to purchase my new truck. He was extremely professional and made the transaction enjoyable. I highly recommend work I recently worked with JJ Hommer to purchase my new truck. He was extremely professional and made the transaction enjoyable. I highly recommend working with him for your purchase. Couldn't ask for a better experience. I also worked with Lexi to close the deal. She was very organized with an extremely efficient process that took less than 10 minutes to complete. I was very impressed with the entire operation. More

J J Hommer at Buick GMC Pensacola was a great salesman. He took great care of us and finding our Encore. While other places treated us poorly, he treated us like family. He ensured we were ready and got wh He took great care of us and finding our Encore. While other places treated us poorly, he treated us like family. He ensured we were ready and got what we wanted. More

Sales folks make the expery Extremely helpful on resolving issued and straight to the point. Worked hard for the sale and was very patient when asked questions and had concerns. Extremely helpful on resolving issued and straight to the point. Worked hard for the sale and was very patient when asked questions and had concerns. Seek him out when you go to this dealership you won't regret it! More

Bad experience Brad can't do more than 1 thing at at time.he had 2 customers and couldn't handle it. We took a vehicle for a test drive . Was ask to come in office.I Brad can't do more than 1 thing at at time.he had 2 customers and couldn't handle it. We took a vehicle for a test drive . Was ask to come in office.I did. He then went to another office to talk to someone,then they went outside to look at vehicle I was looking at. Then they came back in and disappear. Then he came back and was like I will text u tomorrow.Then got a phone call from him today saying it was sold. I was never even given opportunity to discuss numbers or anything. I don't think he should be a salesman. He didn't seem interested in helping me at all More

Above and Beyond What We Expected JJ went way out of his way to make our buying experience pleasant. He was very knowledgeable, friendly,and helpful in answering all our questions. W JJ went way out of his way to make our buying experience pleasant. He was very knowledgeable, friendly,and helpful in answering all our questions. We are not from Pensacola and he suggested a wonderful place for us to eat lunch while we were waiting to make our decision. He then spent time going over all the features and even helping us in setting up some of them. Nick Mead made the experience of signing all the paperwork fun and was very helpful in answering any questions we had. We will definitely recommend this dealership to others! More

JJ should be considered the employee of the month JJ is a great guy and salesman. He really takes care of you in so many ways. He definitely deserves a raise in my opinion. JJ is a great guy and salesman. He really takes care of you in so many ways. He definitely deserves a raise in my opinion. More

Back at home in a GMC Sierra JJ Hommer was once again an exceptional maestro of the best car deal around. This makes my 15th auto purchase from this dealership and the 8th for JJ JJ Hommer was once again an exceptional maestro of the best car deal around. This makes my 15th auto purchase from this dealership and the 8th for JJ himself. Truly takes care of the customer before, during, and after the sale. Glad to be back in a GMC and looking forward to the next car purchase with JJ. More

JJ Hommer is my Hero My 5th purchase working with JJ as my sales advisor at this dealership. He makes the car buying experience pleasant and stress free for the buyer. My 5th purchase working with JJ as my sales advisor at this dealership. He makes the car buying experience pleasant and stress free for the buyer. I don't think management appreciates how hard he works to keep his buyers happy or the value in the relationships he builds with his customers to keep them returning year after year. JJ will go to bat for the buyer every time to help with that few extra dollars in a trade or the bottom line. I have never had to spend countless hours in the dealership haggling over price. JJ always makes delivery fun and easy. He will skip his lunch and buy you some GM wear to see a smile and get on your way quickly. This is very important to me. I have had some issues with GM recently and was ready to move on to another Car Company, but working with JJ has reeled me back in to GM and I am happy that I did. Thank you JJ and the Gentleman and the dealership formerly known as Vince Whibbs. I look forward to working with Step One for years to come. More