Step One Buick GMC Cadillac Pensacola
Pensacola, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We had an awesome experience purchasing our 2021 Cadillac Escalade ESV. JJ and Dylan were very helpful in making sure we got the right car for us. Escalade ESV. JJ and Dylan were very helpful in making sure we got the right car for us. More
I truly appreciate the excellent service that I received from my sales man (Mr. Juergen Hommer. He goes above and beyond to satisfy his customers. Check him out, you’ll definitely be happy to have a salesma from my sales man (Mr. Juergen Hommer. He goes above and beyond to satisfy his customers. Check him out, you’ll definitely be happy to have a salesman that truly care about you making the right choice. More
I would like to thank Juergen John Hommer “JJ” and Lexi for guiding me through the process and giving me the best advice when purchasing my beautiful vehicle at Cadillac Pensacola. I have never owned a Ca for guiding me through the process and giving me the best advice when purchasing my beautiful vehicle at Cadillac Pensacola. I have never owned a Cadillac before, but after acquiring my first, this is the brand I will stick with for the rest of my life. After Hurricane Sally destroyed our vehicles and devastated our home, I was really not looking forward to searching for a replacement vehicle. We had so many repairs to complete on our property and home that just thinking about dealing with any sales department in a car dealership made me anxious. We went to several different dealerships of various makes and models in Florida and Alabama looking for a perfect car. After nearly three months, much to my surprise, the perfect vehicle happened to be a Cadillac. First off, driving into the Cadillac Pensacola dealership proved to be a pleasurable experience and JJ made the purchase of my stunning Cadillac XTS so easy. Then we spoke to Lexi Langston in the Business Department who proved to be sincere and trustworthy. There was no pressure at all when making a decision to purchase a vehicle at Cadillac Pensacola and that was very much appreciated. If you want an honest and a relaxed experience, then go to JJ as he is a genuine individual. Thank you again everyone at Cadillac Pensacola for an awesome vehicle! I love my car! More
JJ Hommer was the best inventory manager we have encountered in 50+ years of car buying. He made the transaction seamless and went over and above to ensure that we were comfortable with our decision encountered in 50+ years of car buying. He made the transaction seamless and went over and above to ensure that we were comfortable with our decision to buy. He is a 5 star STAR. More
JJ Hommer is the best car salesman my wife and I have ever experienced in our 50+ years of car buying to include approximately 30 different vehicles. Courteous, professional, knowledgeable and extremely ever experienced in our 50+ years of car buying to include approximately 30 different vehicles. Courteous, professional, knowledgeable and extremely personable JJ is an exceptional credit to the Cadillac company and Cadillac of Pensacola. We will certainly purchase another vehicle from JJ in the future. More
Purchased my last four (4) vehicles there before the ownership change....While the sales department was friendly, pressured price negotiations are not welcome. Forced "add-ons" were excessive. Fabric ownership change....While the sales department was friendly, pressured price negotiations are not welcome. Forced "add-ons" were excessive. Fabric protection raising the price of an 8 year old used vehicle with cloth interior by roughly 10% was not cool. Not into forced add ons for items not desired. I won't be purchasing my fifth vehicle there.. More
Very impressed with JJ Hommer we visited a couple of times JJ was extremely helpful and patient even though we were very indecisive but every time I called he was immediately available to talk and answe times JJ was extremely helpful and patient even though we were very indecisive but every time I called he was immediately available to talk and answer my questions. There was no pressure and he found the vehicle we had in mind. He was very patient instructing us in navigating the new vehicle ( my son was very impressed how much time he took up with us elderly folks). He is an asset to the dealership!! More
Our experience was beyond amazing. JJ Hommer did an outstanding job in taking care of us. He is very friendly and professional and makes you feel you are the most important people there. It is obvious outstanding job in taking care of us. He is very friendly and professional and makes you feel you are the most important people there. It is obvious he is proud of the dealership he works for and demonstrates that by owning a Cadillac himself. We observed him taking it upon himself to pick up trash and straighten a leaning sign as well as going the extra mile to make sure our CT6 was cleaned to his satisfaction. We never once felt pressured to purchase any product which we greatly appreciate in any salesperson. We highly recommend JJ. You will not be disappointed. More
JJ got us exactly what we wanted and then some. He was very kind and professional. Very prompt and a knowledgeable car salesman. Thanks JJ very kind and professional. Very prompt and a knowledgeable car salesman. Thanks JJ More