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Step One Buick GMC Cadillac Pensacola
Pensacola, FL
126 Reviews
Why should you buy from Step One Buick GMC Cadillac Pensacola? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Pensacola. Visit us today to discover why we have the best reputation in the Pensacola area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 126 reviews
May 22, 2013
I buy my cars at Vince whibbs but have them serviced at the sandy sansing. The parts manager at Vince Whibbs hates his job..every time I walk through the door he seems to be complaining about his manager. the sandy sansing. The parts manager at Vince Whibbs hates his job..every time I walk through the door he seems to be complaining about his manager. He sets prices on parts that are 30 to 40% higher then other dealerships. Vince whibbs could increase their service dept. by being more competitive on their parts prices. More
by atesrn
Employees Worked With
parts manager
April 27, 2013
I have been looking around Pensacola cause I'm in the process of buying my daughter first car, she'll be tuning 16 in June and I've visited many dealerships. When I stopped at Vince Whibbs I had the plea process of buying my daughter first car, she'll be tuning 16 in June and I've visited many dealerships. When I stopped at Vince Whibbs I had the pleasure to notice how nice and well organized was the showroom, the staff was very friendly and helpful and mr JJ Hommer has been very friendly and has shown a great knowledge of all the products, also he has gone well beyond his power taking time to show me all the cars explaining every option available. I will definitely consider doing business with this dealership and I raccomand it to everyone in the market looking to buy a new or used vehicle. More
by Stemari
Employees Worked With
JJ Hommer
March 14, 2013
I have always been a Chevrolet guy but thought I would check out GMC because of a friend of mine talked very highly about this dealership (Vince Whibbs). I was very impressed on how I was greeted when I check out GMC because of a friend of mine talked very highly about this dealership (Vince Whibbs). I was very impressed on how I was greeted when I first arrived. The salesman JJ was very nice and was ready to answer all my question about GMC. The team made me happy when the exact vehicle I wanted wasn't on the lot and they said they could locate the perfect truck. I will definitely do business with this dealership in the future. More
by jsdurbin
Employees Worked With
Juergen Hommer
March 11, 2013
A great experience from the very first step into the dealership. Everyone from top down went the extra mile to ensure our first Cadillac purchase experience wouldn't be our last. Best car buying exper dealership. Everyone from top down went the extra mile to ensure our first Cadillac purchase experience wouldn't be our last. Best car buying experience in 30+ years. More
by geosms
Employees Worked With
JJ Hommer; JP Whibbs, Mark Whibbs, Scott, Jennifer
February 21, 2013
This was my first experience at Vince Whibbs and JJ made it worth it. He was extremely friendly and professional. Even though the vehicle still needed an alignment, JJ ensured that the service would be co it worth it. He was extremely friendly and professional. Even though the vehicle still needed an alignment, JJ ensured that the service would be completed even after I drove the car off the lot. I would enthusiastically recommend JJ and Vince Whibbs for your next vehicle purchase! More
by ryanalter
Employees Worked With
JJ Hommer
