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Steet Ponte Ford Lincoln

Yorkville, NY

4.7
145 Reviews

5074 Commercial Dr.

Yorkville, NY

13495

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145 Reviews of Steet Ponte Ford Lincoln

September 21, 2018

Amazing It was my first time using your service department. Cindi made me feel comfortable leaving my car there. She took care of everything. I will be back. More

by FalvoCF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi and Mel
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much!! Cyndi is a great Service Advisor and always makes sure our customers are comfortable with the Service process!

September 21, 2018

Efficient and accurate. Quick appointment with efficiency and accuracy, I am a loyal Ford customer, and have and will continue to recommend Steet Ford to others. Good servi More

by Kevin.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shy.
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your loyalty and kind words! Customer Service is our number one priority!

September 12, 2018

pleasant,honest and upfront very professional and organized. area was clean and kept up well. parking was not the greatest. all the people I dealt with were friendly. great job More

by dee f-250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phil higgins
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you for your review! We are happy to hear of the great experience, as a family owned business we take the customer experience very seriously.

September 04, 2018

Been going here since I bought the Lincoln Done on time and satisfactorily. This review is the only aggravating part of the service. Done on time and done satisfactorily. Let's leave it at that More

by JANESTRIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Meislin
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We are so happy to hear that your service with us was great! Thank you for taking the time to write us a review!

July 28, 2018

service appt I had service for 2011 Mazda Miata, The work that was completed included oil change,inspection(NYS) and a multi point inspection.The work was comple More

by frank 43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Meislin
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you for your positive feedback! We are so happy to hear about your great service, we pride ourselves on Customer Service in all departments!

July 24, 2018

Great This dealership goes out of its way to create a good experience for their customers whether it is explaining the situation, going over the estimate or More

by kak123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave & Cyndi
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your positive review! As a family owned and operated business, we treat all customers like family and make sure they leave comfortable and confident with their purchases and decisions!

July 24, 2018

girls at the counter were great I was there for an inspection the girls were great the only complaint I have was the amount of time I waited 1 hour and 10 minutes for an inspection i More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
customer service girl
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you so much for your feedback! We are happy to hear the positive experience you had with our staff. We will be sure to work on wait times for services. In the future, we do have a complimentary shuttle to take customers anywhere they would like to go!

July 13, 2018

Superior This is the dealership that you want to buy/lease your vehicle. Being older in age I have purchased and leased a fair amount of vehicles and this is t More

by PattyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt B, Joel Meislin
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

We are thrilled to hear of your great experience! As a family owned and operated business, we treat all customers like our family. Customer Service is extremely important to us and we are so happy to hear that we exceeded your expectations! Stop by and see us anytime!

July 04, 2018

Always treated well So, the battery failed on my 2017 MKC - no issues...covered under warranty and roadside assistance came to start the car. Service department diagnosed More

by Scott C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Hi Scott, thank you so much for your kind words and understanding. We will always make sure our customers leave feeling happy with their service!

June 23, 2018

1 st Service check on my C-Max and oil change! The service department was wonderful, very friendly and keep me informed on the status of my car. And you can't beat a free wash!! More

by KRN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Oct 05, 2018 -

Steet Ponte Ford Lincoln responded

Thank you for taking the time to write us a great review! We always wash cars after every service!!

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