Steele Hyundai Kyle - Service Center

Inspection/Oil Change The accommodations in the waiting area were great. Service staff was friendly. My only issue would be the time it took for both oil change and inspe The accommodations in the waiting area were great. Service staff was friendly. My only issue would be the time it took for both oil change and inspection. I had a 7:30am appointment for an inspection, but when I checked in, I realized my vehicle was about to be due for an oil change too. Service staff only had 1 car in the shop and quoted 90 mins for both services, but claimed it should be done sooner. I also asked to have the car washed. Sooo, 90 mins later, they're done but didn't wash my car. Scratching my head, I've had the same services done at Hyundai before at a busier time. Not sure what the hold up was with this visit. More

Great customer service! Highly recommend. Jenae was great to work with and really cares about every customer that comes in. She is so personable and dedicates herself to maki Highly recommend. Jenae was great to work with and really cares about every customer that comes in. She is so personable and dedicates herself to making sure you have a great experience! More

Warranty paint work Timely reception. Thorough review of the work to be done. I appreciated the loaner for my use while the paint work was done. Mark Marek, service manag Timely reception. Thorough review of the work to be done. I appreciated the loaner for my use while the paint work was done. Mark Marek, service manager, and JaeNae Copple, service rep, took excellent care of me throughout the repair process. JaeNae kept me fully informed as to when my car would be ready. Everyone was very courteous to me. More

Service Department Outstanding I took my car in to be serviced for vibration and a noise that I was hearing while driving down the road. Neil, Rolando, and the service technicians d I took my car in to be serviced for vibration and a noise that I was hearing while driving down the road. Neil, Rolando, and the service technicians did a great job finding and fixing the problem. I trust the service department at this dealership to take care of my car, which is why I drive almost an hour to bring it to them instead of looking for something closer. I bought my car at Roger Beasley in 2011 and have had an overall positive experience throughout the last 5 years. More

I appreciate the staff in the service department. They are always friendly, helpful and courteous when I have any work done. The dealership is clean and comfortable. There have been some positive change are always friendly, helpful and courteous when I have any work done. The dealership is clean and comfortable. There have been some positive changes since Roger Beasley took over the dealership. I would recommend them and intend to keep having my vehicle serviced here. More