Steele Hyundai Kyle

Wow, what a deal I got from Steele! ! All the discount and no dealer add-ons, this can't be true? Great customer service, thanks Bea! My wife is super happy! ! All the discount and no dealer add-ons, this can't be true? Great customer service, thanks Bea! My wife is super happy! More

Worst 10 minutes I’ve ever spent at a car dealership in my 50 years of buying cars. After getting no less that 3 messages from them reminding me of my appointment with a salesman named Brittin who promised my 50 years of buying cars. After getting no less that 3 messages from them reminding me of my appointment with a salesman named Brittin who promised to have the car we were interested in ready for our test drive, we drive 45 minutes to Kyle, ask for Brittin, then have him come out from the back to address me by the wrong name just long enough to tell us he was too busy. Then he hand us off to a very nice young lady who has no idea why were there, then we wait 10 minutes for her to bring out a car that was so covered with dirt and bird poo, we couldn’t tell what color it was. Their disrespect for their customers is shocking, lazy, and too stupid to earn anyone’s business. They are a real throwback to the bad old days of car dealerships. If they were the last dealership on the planet, I would go to my workshop and build a car from scratch. More

Terrible Service under this new Owner. My Wife's Sonata Hybrid lost power doing 60 mph in heavy traffic on Ben White Blvd. Dash warning appeared: Hybrid Battery Failure. then, Turn Off E My Wife's Sonata Hybrid lost power doing 60 mph in heavy traffic on Ben White Blvd. Dash warning appeared: Hybrid Battery Failure. then, Turn Off Engine. It was towed to Steele Hundai/Kyle where their tech guy cleared the warning codes without writing them down. then drove it 50 miles and reported: After two weeks and many calls and failures to return my calls, they said, the warnings did not reappear and said she should drive it until the warnings came on again and presented me with a $250 bill for "evaluation". I could have gotten that advice for free at AutoZone; And A.Zone would have had the good sense to write down the error codes that indicated what the problem is. I've never experienced such distain for their customers and uttler lack of professionality. More

This dealer may have the best prices but you have to jump through hoops to access them & endure sleazy car sales tactics. I ended up purchasing at another Hyundai dealer down the road even though their price through hoops to access them & endure sleazy car sales tactics. I ended up purchasing at another Hyundai dealer down the road even though their price was a bit higher. It was worth it! The difference between the two dealerships is that one focuses on meeting the needs of the customer (Hyundai South Point in Austin) & the other focuses on manipulating the customer (Steele Hyundai Kyle). More

Great facility full of a bunch of very helpful employees that went above and beyond to help make my deal that went above and beyond to help make my deal More

EXCELLENT SERVICE FROM FAITH AND RAY IN SERVICE, FAITH WAS POLITE AND HELPFUL AND RAY WAS KNOWLEGEABLE IN HELPING EXPLAIN THE RECOMMENDATIONS NEEDED BASED ON MY MAINTENACE BOOK FROM HYUNDAI. I WAS ABLE TO WAS POLITE AND HELPFUL AND RAY WAS KNOWLEGEABLE IN HELPING EXPLAIN THE RECOMMENDATIONS NEEDED BASED ON MY MAINTENACE BOOK FROM HYUNDAI. I WAS ABLE TO GET AN APPOINTMENT WITHEN 3 WEEKS, AUSTIN AND SAN ANTONIO HYUNDAI LOCATIONS DID NOT HAVE APPOINTMENTS UNTIL MAY 2024. MY OIL CHANGE AND RECALL TOOK 1 HOUR 30 MINS SO I DIDNT HAVE TO STAY ALL DAY. More

When this was Beasley Hyundai. I bought 3 cars there. Now the service lead times are over a month. The waiting area looks like a dump. Worst dealership experience in 40 years. My y I bought 3 cars there. Now the service lead times are over a month. The waiting area looks like a dump. Worst dealership experience in 40 years. My youngest son's "graduation car" will NOT come from Steele and I'll NEVER return for service or sales until the management changes. More

My sales person Jose Valdez a very caring person when wait and above this job fair professional excellent customer service the service Director treated me like family I love still Hyundai excellent custo wait and above this job fair professional excellent customer service the service Director treated me like family I love still Hyundai excellent customer service More