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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

January 25, 2021

Chad was very attentive and compassionate.Someone stole Chad was very attentive and compassionate. Someone stole all 4 of my hubcaps a couple of weeks ago. I was still a little distraught about it. I More

by capickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Vanstory
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Jan 25, 2021 -

Steele GMC Round Rock responded

We are happy to hear that Chad provided the caring service you deserve. Thank you for posting about your visit! Our team at Nyle Maxwell GMC is grateful to have you as a customer.

January 20, 2021

Love this dealership! Scot, Guy and the rest of the team are very personable and accommodating. I was in/out in under 90 min for oil change, state inspection and wiper blade replacement. Unlike a competito More

by Noralaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray, Guy
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Jan 20, 2021 -

Steele GMC Round Rock responded

Thank you for taking the time to leave us a review! We are so glad Scot, Guy, and our team took such good care of you here at Nyle Maxwell GMC, and it was our pleasure to change your oil and assist you with your wiper blades. If you ever need anything else, don't hesitate to come back and see us again!

January 16, 2021

Chad helped me lots with my Yukon XL when it broke down...during difficult Covid times her remained positive...appreciate his communication and friendly disposition. More

by Annroberts73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, DAS Reputation Managemet
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Jan 18, 2021 -

Steele GMC Round Rock responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Nyle Maxwell GMC, and we will be sure to let Chad know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 14, 2021

I bought my Acadia from Nyle Maxwells and have had all the service performed at the dealership in Round Rock Texas.Always great service too More

by D4eldredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Jan 14, 2021 -

Steele GMC Round Rock responded

Thank you for your support of Nyle Maxwell GMC! We are happy to have you as a customer and appreciate your kind feedback. Safe travels!

January 13, 2021

In my opinion this is the number one GM dealership in the Austin area ! I have purchased 5 trucks 8 vehicles total from this group over the years ! More

by Mfreeman60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Murray , DAS Reputation Managemet
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Jan 14, 2021 -

Steele GMC Round Rock responded

Thank you for the kind words! We are proud to have earned your loyalty and happy to hear that you are so confident in the Nyle Maxwell GMC team to get the job done. Congratulations on your new vehicle and drive safely. We hope to see you back at Nyle Maxwell GMC next time!

December 09, 2020

Dylan Davis did an excellent job on finding my GMC Sierra 1500 SLT. Thanks to Alex for working a great financing for the new truck. More

by Thomas Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Dec 09, 2020 -

Steele GMC Round Rock responded

We're so happy to hear that Dylan and Alex went above and beyond to make your dreams come true, Thomas! Thank you for trusting Nyle Maxwell GMC with your business, and congratulations on your new GMC Sierra 1500 SLT!

December 07, 2020

I feel sure when I take my car to Nyle Maxwell that I will in good hands. Scott gives me good advice and is honest. More

by sherryflatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Dec 08, 2020 -

Steele GMC Round Rock responded

Thank you for the review! Nothing makes us more proud than knowing that our team has earned your trust here at Nyle Maxwell GMC, and we will be sure to let Scott know that you appreciate his help. We look forward to your next visit!

December 07, 2020

Scott in my go to service person Been taking care of me for years. Always make sure I’m happy. 5 trucks and has always made me happy. More

by Jesse James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray , Jesse Martinez, DAS Reputation Managemet
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Dec 08, 2020 -

Steele GMC Round Rock responded

Jesse, thank you for taking the time to leave us a review! Scott is an excellent member of our team at Nyle Maxwell GMC, and we couldn't be happier to hear that he has earned your trust and loyalty. We will be sure to pass along your kind words, and we look forward to your next visit!

November 23, 2020

No words can describe them. Purchased a vehicle from them on June 9 2020. Back up camera went out on one week. Has been worked on 7-8 times still no camera operable. The last time in shop was it. Was returne More

by Upset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Wheeler, DAS Reputation Managemet
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Nov 24, 2020 -

Steele GMC Round Rock responded

I'm so sorry that you've had to make multiple trips to our dealership and still are experiencing issues with your vehicle. I can certainly understand how frustrating this must be. I would really like to assist you, but I won't be able to find your contact information without a name. Would you please call me at your earliest convenience? Thank you, Eric Long - Used Car Manager - 512-244-8000

Nov 24, 2020 -

Upset responded

Just like Nyle Maxwell no concern about customers concern. Called you this morning as you resquested left my name and phone number with the lady at the front desk. As of this moment have had no reply. Called Nyle Maxwell office and left word with his assistance 5 days in a row still not reply. I have no ideal how you people work and get away with this crap toward your customers. Contacting corporate maybe they can get things done. Name: Ronnie Brannon - Ph. 512- 574- 0524 11/25/20 still no response. 11/27/20. still no response

Dec 08, 2020 -

Steele GMC Round Rock responded

We apologize for your frustration. Unfortunately, until GM engineers find a way to correct your vehicle's intermittent issue, our ability to assist you is limited. We are working to resolve your concerns and we appreciate your patience. If you would like to speak with us in the meantime, please reach out.

Dec 08, 2020 -

Upset responded

That doesn't do any good to contact you. Called and left message with Tanner at GMC coustomer service and have not had a response since Dec. 3. Either i get another vehicle are my money back i will have to seek other action. Called Nyle Maxwell office 5 day in a row. Was told his asst. would handle my concern left message for her each day still no response. You people don't tend to your business like proffesional.

November 23, 2020

Dylan, Stephen and Alex were all very friendly and made the buying process quick and easy. I would definitely recommend using them in the future! More

by rodstevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan, Stephen, Alex
Report | Print
Nov 23, 2020 -

Steele GMC Round Rock responded

We love reviews like this one! Thank you so much for your business, Rod. We will share your feedback with Dylan, Stephen, and Alex and look forward to assisting you in the future at Nyle Maxwell GMC!

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