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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
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3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

April 28, 2023

Finance takes way too long. I had my own financing and it took over 2 hrs to sign title transfers and to decline dealer adds. More

by mdhamby7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bar-B-Que, DAS Reputation Managemet
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May 18, 2023 -

Steele GMC Round Rock responded

I appreciate you taking the time to leave us a review. We're sorry to hear that your experience with finance took longer than expected. It's never our intention to keep our valued customers waiting, and I understand how frustrating that can be. If there is anything more you would like to elaborate on, please feel free to give me a call directly. The team hopes to have the opportunity to improve your experience with us next time. Mitchell Beaty - General Sales Manager - (512) 592-3094

April 27, 2023

The sales team was very courteous, professional and very attentive to the customers. Great experience. More

by foot78717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Engil, DAS Reputation Managemet
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Apr 28, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We hope to see you again at Steele GMC Round Rock!

April 23, 2023

Impecable Customerservice, knowledgeable, suggested upcoming service needs without pressing me, at the end , we followed their advice and got some extra wrk done . Good people More

by Rommy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 24, 2023 -

Steele GMC Round Rock responded

Rommy, we're thrilled to hear that you had a great experience with our team at Steele GMC Round Rock! Thank you for trusting us with your vehicle's needs, and we hope to see you again soon!

April 21, 2023

Kyra made sure my Acadia was ready for pick up at the time promised. Thank you. More

by Hvonquintus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra fleming, DAS Reputation Managemet
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Apr 21, 2023 -

Steele GMC Round Rock responded

It's so wonderful to hear Kyra made sure everything was ready in time for you. Thank you for trusting Steele GMC Round Rock with your GMC Acadia, we appreciate your business and we hope to see you back next time!

April 20, 2023

Scott was very helpful with my situation. It was always keeping in touch with me along the way. The work that was done was impeccable. I really appreciate the honest friendly work. More

by Clbsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service tech at steel GMC in round rock, Texas, DAS Reputation Managemet
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Apr 21, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that Scott was able to help you out and keep you informed throughout the process! Thank you for choosing Steele GMC Round Rock for your service needs and for sharing your positive experience with us. We appreciate your business and hope to see you again soon!

April 20, 2023

I was really impressed with the service tag and the service for my vehicle. I appreciate the honesty in the friendly demeanor of those on calendar. More

by Clbsanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, service tech, steel, GMC round rock, Texas, DAS Reputation Managemet
Report | Print
Apr 21, 2023 -

Steele GMC Round Rock responded

We're thrilled to hear that you had a great experience with the service team here at Steele GMC Round Rock! It's always our goal to provide honest and friendly service to our customers, and it means a lot that we left the right impression. Thank you for sharing your positive experience with us, and we hope to see you back!

April 18, 2023

Drove from Florida to Texas to get the service I deserved. Fantastic dealership! Marshal and Mark were worth the distance to purchase from. More

by ddipoalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall seller and Mark Finance
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Apr 19, 2023 -

Steele GMC Round Rock responded

Thanks for making the trip to Steele GMC Round Rock! We're thrilled to hear that Marshal and Mark provided the service you deserved. We appreciate your business and hope you enjoy your new purchase!

April 17, 2023

The service on my vehicle was carried out efficiently and politely by bothe the service agent and the technician. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
April 14, 2023

I come to this dealership because of Scot. Have been coming over 20 years. Started before he came but he has been my serviceman from the beginning. I live 3 hours away and know I can call him More

by Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
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Apr 14, 2023 -

Griffin responded

Apr 14, 2023 Griffin I come to this dealership because of Scot. Have been coming over 20 years. Started before he came but he has been my serviceman from the beginning. I live 3 hours away and know I can call him anytime for advice or appointment and he takes care of it. I feel like he is a great asset to this company and will continue the drive over there as long as he is there. The dealership has always been clean and everyone there is very nice and friendly. I have bought all my cars there since I bought

January 26, 2023

The team was very busy yet gave me personal attention on my purchase of my new 3500 GMC. Rodrigo was exceptional in keeping me informed and answered all my questions. More

by smpheatingair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo and Alex, DAS Reputation Managemet
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