Steele Chrysler Jeep Dodge Ram Gonzales
Gonzales, TX
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Wow great service Great service. I drive for miles for first class service! I highly recommend them! They have a great servce department. They have a big inventory as Great service. I drive for miles for first class service! I highly recommend them! They have a great servce department. They have a big inventory as well. More
Graduation Car Mr Buckridge was very professional and friendly he made us feel real comfortable with our purchase for our daughter Chevy Cruze which she just loves. Mr Buckridge was very professional and friendly he made us feel real comfortable with our purchase for our daughter Chevy Cruze which she just loves. Thanks again Kevin More
Amazing service Excellent service, very fast, well mannered and very patient. They got our truck right in and took no time. I highly recommend this dealership to ever Excellent service, very fast, well mannered and very patient. They got our truck right in and took no time. I highly recommend this dealership to everyone. More
Recall and Def System problem Great Service. In and out in less than a day. Have had some problems with the DEF system since I bought the truck, but they have always taken care of Great Service. In and out in less than a day. Have had some problems with the DEF system since I bought the truck, but they have always taken care of the problem. More
Everyone was so great My husband and I could not believe how Lenore and Newton were so great, they did everything they could to help us, everyone there was so nice, My husband and I could not believe how Lenore and Newton were so great, they did everything they could to help us, everyone there was so nice, More
Ryan was extremely helpful The whole team were extremely friendly and helpful. We love the new car and we are extremely happy with our service altogether. Even the kids enjoyed The whole team were extremely friendly and helpful. We love the new car and we are extremely happy with our service altogether. Even the kids enjoyed themselves. More
Broke down in Gonzalez While working in Gonzalez had a minor hiccup with my water pump. Got truck over to Benny Boyd. Since my truck is my mobile office, I requested that While working in Gonzalez had a minor hiccup with my water pump. Got truck over to Benny Boyd. Since my truck is my mobile office, I requested that they check everything out while she was out for a day or two fixing the pump. Vince called with list of items, including the water pump that needed attention. He quoted dollar amount. The service was performed as promised andbin time frame promised. Thanks Vince and the entire service department at BB Gonzalez. More
Not informing the customer this service call did not go very smooth for me. My AC was found to be leaking. My service advisor thought I had a 2014 but I had a 2015. So he wasn't this service call did not go very smooth for me. My AC was found to be leaking. My service advisor thought I had a 2014 but I had a 2015. So he wasn't aware that the 2015 required the new type of antifreeze which cost the customer a lot of money. He went ahead and had them to put in the new antifreeze without consulting me and this new antifreeze cost twice as much as the old. So to make a long story short, I ended up having to pay over $300.00 for a repair that I didn't authorize nor was I informed that this was taking place until after it was almost finished. The service advisor said that my car was the first one that was done with the new antifreeze so he wasn't aware that it cost so much either. Well, that's unacceptable because if this is your business you should be made aware of all the pricing so that you can inform the customer ahead of time and get the approval before the work is completed. More
The run a round The Vehicle wasn't where it should have been. First it was Bastrop, then Gonzales, then Lagrange and Lampasas. It wasn't cleaned, the computer said c The Vehicle wasn't where it should have been. First it was Bastrop, then Gonzales, then Lagrange and Lampasas. It wasn't cleaned, the computer said chance oil, service said the oil had been changed, floor mats missing, and mixed match Tires, new Tires on the back and old Tires on the front. It was explained to me about the Tire tread and the Law and all, but who does that, new Tires on the rear and worn Tires on the front. In total, I made three trips to Gonzales from my home in Pflugerville to get things right. After buying new Tires for the front, I must say that at this point, I'm very satisfied with this Vehicle and how it performs. More
Benny Boyd's Service This was my first time using a Benny Boyd Dealership other than the one at Lampasas. I have to say the Benny Boyd Dealership at Gonzales was an excell This was my first time using a Benny Boyd Dealership other than the one at Lampasas. I have to say the Benny Boyd Dealership at Gonzales was an excellent experience. The staff was friendly and kept me up to date on the progress of my Dodge truck. They answered all my questions as best they could. The waiting room was clean and comfortable. I walked into the showroom and met several nice sales people. Also, there seemed to be a large selection of new and preowned vehicles. I would recommend Benny Boyd at Gonzales to my friends without hesitation. More