Steele Chrysler Jeep Dodge Ram Gonzales
Gonzales, TX
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Took van in for repairs, completed repairs but broke windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains i windshield, replaced windshield scratched dash up and left greasy fingerprints all over headliner, cleaned fingerprints but left large round stains in the areas where the fingerprints were. Nolan Casares at the service desk was great ( absolutely no complaints whatsoever about this guy, he was totally professional and polite ) took the van to have it detailed again right away. Once the van was done being detailed the service manager and myself walked out to inspect the car... some of the round stains were gone but two were still there, service manager David Quinn said they were just supposed to clean the fingerprints and implied I had put them there stating no chemicals they use leave stains and was really passive aggressive and honestly just an xxx, took the car to have it detailed AGAIN, came back and stated they were water stains and they got them out. Funny their chemicals don’t stain but water does right? As we were walking to the van he then stated” I noticed you have a sunroof too” implying the water was from the sunroof leaking I guess. Took absolutely no accountability for the stains or anything at all and never once apologized for anything. We had to take the van back 3 times for issues that were totally their fault and the service manager was still a complete jerk. I will never return to this dealership for any reason....if my truck blew up in their driveway I’d walk to town rather than even ask to use the phone at this place. More
I purchased 2 vehicles from these guys, and both times when I tried to cancel the extended warranty and the gap insurance the finance manager Ryan Faglie lied to me about processing the refunds. They are when I tried to cancel the extended warranty and the gap insurance the finance manager Ryan Faglie lied to me about processing the refunds. They are quick to take your money and very slow to pay you back for any refunds. Which is usually typical of of car dealerships unfortunately. Also buyer beware, they try to force you to purchase $300.00 worth of useless coupons for their service department. Both times I almost backed out on the deal until they took this off the table. PLEASE GO OVER YOUR FIGURES IN FINANCE TWICE AND DO YOUR HOMEWORK!!! THE FINANCE MANGER IS VERY SHADY.... To many places to go buy a car from, I would pass on this place!!! More
Very good service They have very friendly and helpful employees, any questions you have they will gladly answer. They will work with you and help you find the best choi They have very friendly and helpful employees, any questions you have they will gladly answer. They will work with you and help you find the best choice of vehicle you are looking for. More
Wonderful Dealership!! I absolutely love my charger!! Thank you Arnold..I got a xxxx of a deal :) excellent customer service and the staff is very friendly a wide variety of I absolutely love my charger!! Thank you Arnold..I got a xxxx of a deal :) excellent customer service and the staff is very friendly a wide variety of vehicles to choose from new & used. More
great service! Very helpful and honest! Arnold was very helpful, walked out with the car I wanted with an even better deal! Loved the service. Definitely recommend Benny Boyd so glad I came Arnold was very helpful, walked out with the car I wanted with an even better deal! Loved the service. Definitely recommend Benny Boyd so glad I came here. More
Fast friendly The service was awsome Arnold was well knowledgeable on the cars and did everything to get us going in a new car they worked amazingly ... would defin The service was awsome Arnold was well knowledgeable on the cars and did everything to get us going in a new car they worked amazingly ... would definitely recommend for anyone in search of a new car . More
Good Deal Great customer service, Really helpful, Great trucks, Not pushing a sale, Great experience, Answers all questions, does not try to talk you up, very n Great customer service, Really helpful, Great trucks, Not pushing a sale, Great experience, Answers all questions, does not try to talk you up, very nice More
Amazing, and very easy and very well taken care of. After hearing very good things about Bennny Boyd and one of my friends recommending me to Arnold Guerra,I decided to give it a try. I ended up loving After hearing very good things about Bennny Boyd and one of my friends recommending me to Arnold Guerra,I decided to give it a try. I ended up loving how easy and helpful they are. Arnold listened to what I was wanting and he got us a good deal. Needless to say I am very pleased with the experience here and will definitely keep recommending this dealership along the way. More
Great dealership Everyone was so helpful. Service Advisor Krys Damien has gone far and above for us. We definitely recommend this place to go for your new vehicle purc Everyone was so helpful. Service Advisor Krys Damien has gone far and above for us. We definitely recommend this place to go for your new vehicle purchase. More
Great Customer Service The staff went above and beyond to help me! Thanks u guys so much at Benny Boyd! And a big thank u to Mr Guerra for everything! The staff went above and beyond to help me! Thanks u guys so much at Benny Boyd! And a big thank u to Mr Guerra for everything! More