Stearns Ford Inc.

Dealership has had my car on and off since April it is now September. They had it at times for 3 weeks straight. After spending $900 on air conditioning it still doesn't work. They said I could spend $900 now September. They had it at times for 3 weeks straight. After spending $900 on air conditioning it still doesn't work. They said I could spend $900 more but couldn't guarantee that would fix it either. Terrible experience!!! More

Took my car to the service dept to check it out hooked it to the code finder and told me the same thing I found out from autozonr for free and then charged 160.00 dollars negative 40 stars!!!!! to the code finder and told me the same thing I found out from autozonr for free and then charged 160.00 dollars negative 40 stars!!!!! More

They communicated with me very well. Fixed all problems they could at the time. Will be going back as soon as parts arrive. Fixed all problems they could at the time. Will be going back as soon as parts arrive. More

Great group of people that put the customer first. I would recommend Stearns Ford to everyone who wants a hassle free car buying experience. I would recommend Stearns Ford to everyone who wants a hassle free car buying experience. More

Always get great service with Stearns Ford. Lisa and get team do a very good jon. team do a very good jon. More

My car was posted on Facebook for sale, a very nice salesperson contacted me, she made me a fair offer, the dealership drove 3 hours to pick up my car. They were very nice and professional. I would r salesperson contacted me, she made me a fair offer, the dealership drove 3 hours to pick up my car. They were very nice and professional. I would recommend them. More

Had my car for 3 months on a chip recall, no loaner car, just excuses! DoNot buy a car from these folks! SteRns Ford Sucks! just excuses! DoNot buy a car from these folks! SteRns Ford Sucks! More

The service department SUCKS, came in for the radiator hoses, fan clutch and serpentine belt to be replaced and they changed 2 of the 3 hoses, fan clutch and serpentine belt to be replaced and they changed 2 of the 3 More

The worst auto dealership I have ever tried to do business with. Poor service, poor repairs and the mechanics don't seem to care about doing quality work. The shop is a total wreck and very unorganiz business with. Poor service, poor repairs and the mechanics don't seem to care about doing quality work. The shop is a total wreck and very unorganized. I will not go back!! More

Pretty good experience overall! The only annoying part is that once I submitted interest online I got back to back calls and texts from different reps who clearly weren't communicating. Even after I bought t that once I submitted interest online I got back to back calls and texts from different reps who clearly weren't communicating. Even after I bought the car they were calling trying to sell me the car. I wouldn't expect to haggle on price too much here, they do price very competitively to begin with. More