Stearns Ford Inc.
Burlington, NC
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Epitome of Salesmanship I recently purchased a used Buick here. The sales staff John & Delaine were just superb. They did everything an old fashioned Dealership would do. Wen I recently purchased a used Buick here. The sales staff John & Delaine were just superb. They did everything an old fashioned Dealership would do. Went the extra mile and beyond. Their word is their bond. Very unusual these days. Highly recommend Stearns Ford. Wonderful experience More
Purchase of 2014 Ford Escape I have purchased six vehicles from Stearns Ford over the past 13 years, and Chuck Joyce has sold most of them to me. This experience began with a pho I have purchased six vehicles from Stearns Ford over the past 13 years, and Chuck Joyce has sold most of them to me. This experience began with a phone call from Delaine Kimrey, who is a very pleasant, helpful person. Chuck is a friendly, courteous man who always makes me feel right at home. He knew what day and time I would be there, and had a vehicle already pulled to the front of the building for me to look at (and this is the one I finally decided to buy). He knows me, and anticipated what might interest me. I liked that. I am a handicapped person, and Chuck not only helped my daughter get my wheelchair out of our car, but he helped me into it and offered to push me around the lot; and when we were going to drive out in my new car, he put the chair into the car for me. Every employee that we came in contact with at Stearns Ford were friendly, courteous and tried to be helpful in some way. I have never had a "bad" experience at Stearns Ford. I have one son who has bought a car from Chuck, and have a daughter who is considering it. I will continue to steer my friends and family to Chuck whenever they need a new, or used vehicle. I would not go anywhere else, and hope Chuck Joyce will still be there if and when I need another car. More
I have purchased quite a few cars over last 15 years. Every time I begin the process with a feeling of dread because most dealerships I've dealt with seem to want to make the process of buying a new or u Every time I begin the process with a feeling of dread because most dealerships I've dealt with seem to want to make the process of buying a new or used vehicle as laborious and time consuming as possible. I started out my search online and was looking for a ford f150 raptor. I like the look of that truck. They were proving to be hard to find and I wasn't really keen on the price. Delaine at Stearns was the only person who responded and questioned if I would potentially be interested in something else. Along with the question she sent along pictures of an f150 fx4 that they had had modified which shared some of the same characteristics as the raptor. That was all I needed. We corresponded via email for several days, which I appreciated because of my busy schedule. The next step was to visit the dealership and work with salesman Tony Mabry. Tony listened to what I was looking for. We drove the truck that Delaine had sent pictures of and while I liked the looks I wasn't completely satisfied with the entire package. Tony then worked with me to find another truck on their lot to modify to my liking. The negotiation process was equally painless they were fair with my trade and worked up a package that fit the budget I was working with. I am very happy with the truck and my experience at Stearns. I will definitely do business with them in the future and refer anyone I know who is looking for a Ford to them. More
Friendly folks in the service department. Always thorough in the relaying of information. Only place that I have had my car serviced since 2007. Would recommend the service department at Stearns Ford-Alamanc in the relaying of information. Only place that I have had my car serviced since 2007. Would recommend the service department at Stearns Ford-Alamance Rd, to anyone. More
Jeff was very helpful and helped us get us exactly the car and price we could afford. The whole sales and financial department were great. car and price we could afford. The whole sales and financial department were great. More
I was so pleased to have wanted another vehicle and seen how pleasant everyone was to deal with at Stearns Ford, especially Delaine Kimrey and Chuck Joyce. The Stearns team worked hard and got me into a ve how pleasant everyone was to deal with at Stearns Ford, especially Delaine Kimrey and Chuck Joyce. The Stearns team worked hard and got me into a very nice 2012 Kia Soul. I will be forever grateful. More
Stearns made buying a vehicle a pleasurable experience. The team was straight forward with pricing and terms. They took the time to cov all my questions The team was straight forward with pricing and terms. They took the time to cov all my questions More
Very interested in me as a new car owner!! My Car! My reason for being there. Very polite, efficient. Car was ready in a timely manner. They are the best!!! reason for being there. Very polite, efficient. Car was ready in a timely manner. They are the best!!! More
Best dealership ever dealt with. Purchased a 2010 Dodge Charger. Julie Fogt and the team did everything possible to get me the best finance deal. Thanks guys!!! Charger. Julie Fogt and the team did everything possible to get me the best finance deal. Thanks guys!!! More