
Stearns Ford Inc.
Burlington, NC
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100% Satisfied!! My family and I have bought from Stearns Ford and Stearns Auto Group for MANY years. I recently purchased a used car from them. I could not be more pl My family and I have bought from Stearns Ford and Stearns Auto Group for MANY years. I recently purchased a used car from them. I could not be more pleased. Tony Mabry, my salesman, made it sooooo easy. He had everything ready as promised and the delivery was effortless. Rarely have we needed service over the years but when we have, again problem free. These are the people to buy from!!! - Kerry Mayton More
Very good experience at Stearns Ford Had an appointment. They got my car in on time and completed service in a timely manner. Have been using Stearns Ford for quite a while now. Had an appointment. They got my car in on time and completed service in a timely manner. Have been using Stearns Ford for quite a while now. More
Looking for an automobile? I know just the place! I have been a satisfied Stearns Ford customer in the past and our recent purchase of a 2012 CPO Fusion only reinforces my belief that they are a top-t I have been a satisfied Stearns Ford customer in the past and our recent purchase of a 2012 CPO Fusion only reinforces my belief that they are a top-tier dealership. Theo Crespo is our sales representative and his handling of the deal was top-notch. Phil Sumner got us through the paperwork quickly and efficiently. I know from past experience that service will not be a problem. All in all, I don't know how car buying could be easier. More
Got mostly what I wanted, but it took some work Found the car I really wanted at this dealership. Max was very friendly and responded like a respectful salesman. I dealt with Anna via email from the Found the car I really wanted at this dealership. Max was very friendly and responded like a respectful salesman. I dealt with Anna via email from the Graham location; she's very friendly. Delaney their internet person from the above location, was bubbly and helpful. I only felt slightly bullied or cornered toward the end and had to give up my old vehicle to get what I wanted for the loan amount I wanted. But it was a compromise I was willing to make. Overall, they were the least in your face pushy salespersons, I dealt with in my week of looking. Although I paid slightly more than what I wanted, they worked to agree to the limits I was willing to compromise at. I also got a 2 yr maintenance package for free so help me keep my car in great running order. No other dealership I visited offered this to me. More
Bob P Voted #1 in Alamance County by me! Fast friendly service done right the first time and in a timely manner. I would recommend Stearns Ford to anyone. Voted #1 in Alamance County by me! Fast friendly service done right the first time and in a timely manner. I would recommend Stearns Ford to anyone. More
Luv my fords!! Went by Stearns to test drive a Ford Escape, My hubby did not think we would be driving one home that day. Surprise!! We brought the escape home, go Went by Stearns to test drive a Ford Escape, My hubby did not think we would be driving one home that day. Surprise!! We brought the escape home, got great service. Chuck Joyce is the best!! My second car purchased with his assistance and the third from Stearn's!! We are very happy with our cars and the service we rec. when going by the dealership. Thanks so much, Chuck and Stearn's Ford!! More
New Vehicle Ninth vehicle purchased from this dealer. Theo Crespo and Mitch Rogers make it a joy and effortless. The entire staff at Stearns Ford make you feel li Ninth vehicle purchased from this dealer. Theo Crespo and Mitch Rogers make it a joy and effortless. The entire staff at Stearns Ford make you feel like one of the family. Try to get that experience from a three acre showroom. If you are looking for a place to by a new ford and don't give these guys a try you are missing out! If they don't have what you're looking for they will find or order it. Keep up the great effort at Stearns Ford. More
Epitome of Salesmanship I recently purchased a used Buick here. The sales staff John & Delaine were just superb. They did everything an old fashioned Dealership would do. Wen I recently purchased a used Buick here. The sales staff John & Delaine were just superb. They did everything an old fashioned Dealership would do. Went the extra mile and beyond. Their word is their bond. Very unusual these days. Highly recommend Stearns Ford. Wonderful experience More
Purchase of 2014 Ford Escape I have purchased six vehicles from Stearns Ford over the past 13 years, and Chuck Joyce has sold most of them to me. This experience began with a pho I have purchased six vehicles from Stearns Ford over the past 13 years, and Chuck Joyce has sold most of them to me. This experience began with a phone call from Delaine Kimrey, who is a very pleasant, helpful person. Chuck is a friendly, courteous man who always makes me feel right at home. He knew what day and time I would be there, and had a vehicle already pulled to the front of the building for me to look at (and this is the one I finally decided to buy). He knows me, and anticipated what might interest me. I liked that. I am a handicapped person, and Chuck not only helped my daughter get my wheelchair out of our car, but he helped me into it and offered to push me around the lot; and when we were going to drive out in my new car, he put the chair into the car for me. Every employee that we came in contact with at Stearns Ford were friendly, courteous and tried to be helpful in some way. I have never had a "bad" experience at Stearns Ford. I have one son who has bought a car from Chuck, and have a daughter who is considering it. I will continue to steer my friends and family to Chuck whenever they need a new, or used vehicle. I would not go anywhere else, and hope Chuck Joyce will still be there if and when I need another car. More
I have purchased quite a few cars over last 15 years. Every time I begin the process with a feeling of dread because most dealerships I've dealt with seem to want to make the process of buying a new or u Every time I begin the process with a feeling of dread because most dealerships I've dealt with seem to want to make the process of buying a new or used vehicle as laborious and time consuming as possible. I started out my search online and was looking for a ford f150 raptor. I like the look of that truck. They were proving to be hard to find and I wasn't really keen on the price. Delaine at Stearns was the only person who responded and questioned if I would potentially be interested in something else. Along with the question she sent along pictures of an f150 fx4 that they had had modified which shared some of the same characteristics as the raptor. That was all I needed. We corresponded via email for several days, which I appreciated because of my busy schedule. The next step was to visit the dealership and work with salesman Tony Mabry. Tony listened to what I was looking for. We drove the truck that Delaine had sent pictures of and while I liked the looks I wasn't completely satisfied with the entire package. Tony then worked with me to find another truck on their lot to modify to my liking. The negotiation process was equally painless they were fair with my trade and worked up a package that fit the budget I was working with. I am very happy with the truck and my experience at Stearns. I will definitely do business with them in the future and refer anyone I know who is looking for a Ford to them. More