Stearns Ford Inc.
Burlington, NC
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Thank you for our wonderful new car! We thought we would begin our car search right in our neighborhood and found a vehicle at Sterns Ford that exceeded our expectations! Love it! We thought we would begin our car search right in our neighborhood and found a vehicle at Sterns Ford that exceeded our expectations! Love it! More
Service Dept Thank you for getting my daughters car worked in at the last minute on Saturday and fixed so she can make her long drive back to school with piece of Thank you for getting my daughters car worked in at the last minute on Saturday and fixed so she can make her long drive back to school with piece of mind. More
Worst experience I have had with a car Dealership I delt with Mr. Gray, a sales rep. He is most likely the worst salesman I have ever been involved with. His text to me was: "First of all, I dont need I delt with Mr. Gray, a sales rep. He is most likely the worst salesman I have ever been involved with. His text to me was: "First of all, I dont need your business. You are a xxx! I bought a car in Greensboro because this guy was the worst salesmn I have ever seen. I have on text 10+ lies that he told me and past it off with we talk in generalitity. He was rude, not helpful and lied to me on many occassions. I bought a car today in Greensboro and it was a wonderful experience. Same car, same mileage, and 1,000 cheaper. His figured changed on a daily basis with respect to price and warranty. This man gives car salesman the negative stigmaga that the industry is sunk with. This man should be fired or at least demoted to washing cars for a living. He gives Stearn a bad name!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
2015 F150 xlt sport 4x4 John Fender makes the purchase process non stressful and does not push you to make decisions or purchases if you do not want to. It is nice to deal wi John Fender makes the purchase process non stressful and does not push you to make decisions or purchases if you do not want to. It is nice to deal with people whoe truly want to help you. I love my new truck and will continue to deal with stearns ford in the future, this is the 2nd vehicle i have purchased from them and their quality will keep me coming back! More
2015 F150 Lariat I personality ordered a 2015 F150 Lariat in February. Mitch, Theo and Keith made sure the long wait was worth it. They were extremely helpful through I personality ordered a 2015 F150 Lariat in February. Mitch, Theo and Keith made sure the long wait was worth it. They were extremely helpful throughout the selection and financial process, and were very friendly throughout the duration of my time there. They never gave me the run-around on any question or concern I had, and were very honest as well. Any question that I every asked, they would drop everything to make sure I had the answer. Mitch and Theo made sure I drove away with a huge smile and total satisfaction!! I would definitely recommend this dealership to anyone looking to buy a very affordable vehicle and have friendly service throughout the car buying process! Also the service department, Lisa and Chad have worked with me with all my past vehicles! They both meet every expectation regarding the condition of my vehicles making sure I have a safe and sound vehicle! #lovemynewfordtruck More
My Little Pony I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car o I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car online & then coming up to the dealership after hours 7 times I emailed Delaine. After several phone calls allowing me to get my courage up I made an appointment & Clarence was wonderful. He made an intimidating experience fun. Then Phil, who had helped me in 2006 with my Sebring sealed the deal getting me an interest rate better than SECU. So thank you 3 very much!!! More
Service The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. More
Sweet Truck! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! More
awesome Max, and Phil were great to work with, and was able to work with my budget. I will be recommending them again.. Thanks for the great experience. Max, and Phil were great to work with, and was able to work with my budget. I will be recommending them again.. Thanks for the great experience. More
A Pleasure to Work With I haul a 39 foot fifth wheel all the time. I was in the market for a replacement tow vehicle. Found a possibility at Stearns Ford on the Car Fax Web s I haul a 39 foot fifth wheel all the time. I was in the market for a replacement tow vehicle. Found a possibility at Stearns Ford on the Car Fax Web site. The truck was competitively priced. I visited Stearns to check out the truck. Jeff Gray was the salesman who met with me. He was very helpful, answered my questions and allowed me to drive the truck "home" for my wife to see it. I could have even kept it overnight if I wanted to. The entire sales team - Jeff, Mitch, Phil and Sharon all worked with me to craft a deal that met my needs and earned my business. They even were willing to have a spray in bed liner and back up sensors installed as part of the deal. I am from out of state, but the business office worked hard to make sure that I had all the paperwork I needed for registration in my state in a timely manner. I would recommend Stearns to anyone looking for a good deal and good customer service! More