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Stearns Ford Inc.
Burlington, NC
197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 197 reviews
May 12, 2015
Excellent work on the part of the entire team I was very pleased with the excellent work by the salesman, sales manager and finance manager. No pressure just a dedication to making a deal and find I was very pleased with the excellent work by the salesman, sales manager and finance manager. No pressure just a dedication to making a deal and finding a way to meet my needs. I got a vehicle that I never dreamed I could get for my son and within the parameters that I had to receive. My first work with Stearns Ford but will not be my last. Thank you for a fantastic experience and for making the process so very easy. More
by JeffN
Employees Worked With
Joe was the salesman but said to say I do not remember the Sales Manager nor Finance Manager's name. They made the deal so easy there was not alot of back and forth.
May 09, 2015
Good, Honest, and True I went looking at the Ford Flex, my salesman, Mr. Karlas was very pleasant and honest man. Mr. Karlas work with me until we got to a payment that was I went looking at the Ford Flex, my salesman, Mr. Karlas was very pleasant and honest man. Mr. Karlas work with me until we got to a payment that was pleasing to me, and he wasn't pushing me to something that I was not wanting. The sales was good and I am very pleased with my Flex. I always want one without the high price tag and Mr. Karlas helped my dream come true with ease. Thanks you. More
by dreamflex
Employees Worked With
Mr. Karlas
May 01, 2015
Thank you for our wonderful new car! We thought we would begin our car search right in our neighborhood and found a vehicle at Sterns Ford that exceeded our expectations! Love it! We thought we would begin our car search right in our neighborhood and found a vehicle at Sterns Ford that exceeded our expectations! Love it! More
by dottien123
Employees Worked With
Joe Birch
April 29, 2015
Service Dept Thank you for getting my daughters car worked in at the last minute on Saturday and fixed so she can make her long drive back to school with piece of Thank you for getting my daughters car worked in at the last minute on Saturday and fixed so she can make her long drive back to school with piece of mind. More
by fletchsfletch
Employees Worked With
lisa
April 17, 2015
Worst experience I have had with a car Dealership I delt with Mr. Gray, a sales rep. He is most likely the worst salesman I have ever been involved with. His text to me was: "First of all, I dont need I delt with Mr. Gray, a sales rep. He is most likely the worst salesman I have ever been involved with. His text to me was: "First of all, I dont need your business. You are a xxx! I bought a car in Greensboro because this guy was the worst salesmn I have ever seen. I have on text 10+ lies that he told me and past it off with we talk in generalitity. He was rude, not helpful and lied to me on many occassions. I bought a car today in Greensboro and it was a wonderful experience. Same car, same mileage, and 1,000 cheaper. His figured changed on a daily basis with respect to price and warranty. This man gives car salesman the negative stigmaga that the industry is sunk with. This man should be fired or at least demoted to washing cars for a living. He gives Stearn a bad name!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by jackhammer1961
Employees Worked With
Jeff Gray
April 04, 2015
2015 F150 xlt sport 4x4 John Fender makes the purchase process non stressful and does not push you to make decisions or purchases if you do not want to. It is nice to deal wi John Fender makes the purchase process non stressful and does not push you to make decisions or purchases if you do not want to. It is nice to deal with people whoe truly want to help you. I love my new truck and will continue to deal with stearns ford in the future, this is the 2nd vehicle i have purchased from them and their quality will keep me coming back! More
by jsize
Employees Worked With
John Fender
March 30, 2015
2015 F150 Lariat I personality ordered a 2015 F150 Lariat in February. Mitch, Theo and Keith made sure the long wait was worth it. They were extremely helpful through I personality ordered a 2015 F150 Lariat in February. Mitch, Theo and Keith made sure the long wait was worth it. They were extremely helpful throughout the selection and financial process, and were very friendly throughout the duration of my time there. They never gave me the run-around on any question or concern I had, and were very honest as well. Any question that I every asked, they would drop everything to make sure I had the answer. Mitch and Theo made sure I drove away with a huge smile and total satisfaction!! I would definitely recommend this dealership to anyone looking to buy a very affordable vehicle and have friendly service throughout the car buying process! Also the service department, Lisa and Chad have worked with me with all my past vehicles! They both meet every expectation regarding the condition of my vehicles making sure I have a safe and sound vehicle! #lovemynewfordtruck More
by Frank
Employees Worked With
Mitch Theo Keith
March 10, 2015
My Little Pony I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car o I have wanted a mustang since I was 16 & thanks to Delaine, Clarence & Phil I now am the proud owner of a red convertible. After looking at the car online & then coming up to the dealership after hours 7 times I emailed Delaine. After several phone calls allowing me to get my courage up I made an appointment & Clarence was wonderful. He made an intimidating experience fun. Then Phil, who had helped me in 2006 with my Sebring sealed the deal getting me an interest rate better than SECU. So thank you 3 very much!!! More
by Summer
Employees Worked With
Delaine, Clarence & Phil
February 20, 2015
Service The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. The service at Stearns was great I will continue to carry my auto to their service department. All the guys in the service department are friendly. More
by mbrumble
Employees Worked With
Chad
February 05, 2015
Sweet Truck! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! The right truck at the right price! Jeff Gray,Phil Sumner and all of the Sterns staff were very helpful. Couldn't be happier with my purchase! More
by JT
Employees Worked With
Jeff Gray and Phil Sumner
