Stearns Ford Inc.

Excellent Place to Car Shop I had been looking for a while for a car in a certain price range, certain color with car payments under amount I was comfortable with that had to hav I had been looking for a while for a car in a certain price range, certain color with car payments under amount I was comfortable with that had to have options that was not negotiable. So of course every car dealership I called (because I hate going to a dealership and fighting off sales person after sales person) didn't have anything except for Stearns. So I go down there to see the car and walked in asked for the sales person I had talked to and I love the car and signed and out in 20 min with my new car. They even delivered my car to my house. They are awesome and they go out of their way for the customer. I am one happy new car owner! Thank you Jeff Gray and Ashley and Stearns for a great car buying experience. More

Happy car owner . I was treated very well at Stearns Ford they waited on me answered all my questions and was able to drive away with a 2011 used Honda pilot which I . I was treated very well at Stearns Ford they waited on me answered all my questions and was able to drive away with a 2011 used Honda pilot which I enjoy driving now More

Great Customer Service My experience with Stearns Ford has always been a positive one. Steven normally takes care of me and he is very professional and knowledgeable. They My experience with Stearns Ford has always been a positive one. Steven normally takes care of me and he is very professional and knowledgeable. They get mega kudos from this guy. Thanks... More

Excellent Service Thank you Clarence Mebane and the staff at Stearns Ford for excellent service. Clarence and the staff at Stearns took care of everything making my exp Thank you Clarence Mebane and the staff at Stearns Ford for excellent service. Clarence and the staff at Stearns took care of everything making my experience hassle free. More

Poor customer service Purchased a 2015 Ford Transit from Stearns only to find roar in rear differential on the way home.Took into the dealership where the service dept driv Purchased a 2015 Ford Transit from Stearns only to find roar in rear differential on the way home.Took into the dealership where the service dept drive the van and assured me the problem would be quickly taken care of . Three months later and 2 rear end tear downs later the van is still in the Stearns shop and worse than it was to start with. This has been a nightmare to day the least. the dealership saleman has lied to me and upper management has not even spoken to me unroll today when I talked to Stephen Stearns. Stay away from this dealership at all cost. More

Nice people and great car I had a comfortable, low pressure experience buying a new Ford Escape at Stearns Ford. Neil Rains worked hard to help me find the perfect car within m I had a comfortable, low pressure experience buying a new Ford Escape at Stearns Ford. Neil Rains worked hard to help me find the perfect car within my budget. Highly recommend! More

Great New Expierence The salesman was really knowledgable about the car, very polite and generous. Answered any questions I had. Gave me a great deal on my new car. The ca The salesman was really knowledgable about the car, very polite and generous. Answered any questions I had. Gave me a great deal on my new car. The car drives amazingly and so smooth. It was clean and touched up perfectly. More

Leased a 2017 Ford Fusion SE Just bought a 2017 Ford Fusion SE a couple days ago from Stearns Ford in Burlington NC. I could not have asked for a better Dealer or Salesman. Just bought a 2017 Ford Fusion SE a couple days ago from Stearns Ford in Burlington NC. I could not have asked for a better Dealer or Salesman. More

2012 Mustang I bought a 2012 Mustang for my daughter 2 weeks ago and it was such an easy process with Stearns Ford! Not only did I take the car for a test drive my I bought a 2012 Mustang for my daughter 2 weeks ago and it was such an easy process with Stearns Ford! Not only did I take the car for a test drive myself, but Jeff gave my daughter a few driving lessons as this was her first "manual" car. I appreciated the quick paper processing, and the experience was friendly and professional! More

New car I just bought a new car from Stearns ford! Jeff Gray and John in sales helped me and answered all of my questions. At first they had ordered the car a I just bought a new car from Stearns ford! Jeff Gray and John in sales helped me and answered all of my questions. At first they had ordered the car and it was taking a long time so they called around and found me a car better than the one I ordered. I felt special because they took that extra time to get the car sooner for me. Chad Blalock in service has helped me learn all the features per my request instead of John and Jeff. I also get 6 free oil changes with the new car. John and Jeff have already called and checked on the new car and to make sure that I know I can call anytime to ask questions or if I need their help. We also take our Dodge Ram to stearns for service and they have always met our needs in every way. Chad Blalock always makes sure that it's done within a timely Manner and we are not spending the day at the dealership. Thanks to stearns for everything. More