Stearns Ford Inc.
Burlington, NC
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Explorer Heaven! Buying a vehicle from Stearns Ford was a pleasure! Made the decision from 6 hours away, arranged over the telephone and came in to meet Wayne Stanfiel Buying a vehicle from Stearns Ford was a pleasure! Made the decision from 6 hours away, arranged over the telephone and came in to meet Wayne Stanfield. He was knowledgeable, patient and thorough as he explained my vehicle's features and operation. Phil in financing was organized, with the the ability to make the process seamless. More
Good dealership When I first bought my Q50 I had some exterior problems. I took it back a week later and they did exactly what they promised. Thanks! When I first bought my Q50 I had some exterior problems. I took it back a week later and they did exactly what they promised. Thanks! More
2016 Taurus Limited I want to thank Mitch and Tony for helping me into yet another vehicle this year. They always help me when I need it and help me into the right vehicl I want to thank Mitch and Tony for helping me into yet another vehicle this year. They always help me when I need it and help me into the right vehicle that suits me. Along with a great service team and sales team, this is definately a great hometown dealership that cares for their customers. More
Excellent Place to Car Shop I had been looking for a while for a car in a certain price range, certain color with car payments under amount I was comfortable with that had to hav I had been looking for a while for a car in a certain price range, certain color with car payments under amount I was comfortable with that had to have options that was not negotiable. So of course every car dealership I called (because I hate going to a dealership and fighting off sales person after sales person) didn't have anything except for Stearns. So I go down there to see the car and walked in asked for the sales person I had talked to and I love the car and signed and out in 20 min with my new car. They even delivered my car to my house. They are awesome and they go out of their way for the customer. I am one happy new car owner! Thank you Jeff Gray and Ashley and Stearns for a great car buying experience. More
Happy car owner . I was treated very well at Stearns Ford they waited on me answered all my questions and was able to drive away with a 2011 used Honda pilot which I . I was treated very well at Stearns Ford they waited on me answered all my questions and was able to drive away with a 2011 used Honda pilot which I enjoy driving now More
Great Customer Service My experience with Stearns Ford has always been a positive one. Steven normally takes care of me and he is very professional and knowledgeable. They My experience with Stearns Ford has always been a positive one. Steven normally takes care of me and he is very professional and knowledgeable. They get mega kudos from this guy. Thanks... More
Excellent Service Thank you Clarence Mebane and the staff at Stearns Ford for excellent service. Clarence and the staff at Stearns took care of everything making my exp Thank you Clarence Mebane and the staff at Stearns Ford for excellent service. Clarence and the staff at Stearns took care of everything making my experience hassle free. More
Poor customer service Purchased a 2015 Ford Transit from Stearns only to find roar in rear differential on the way home.Took into the dealership where the service dept driv Purchased a 2015 Ford Transit from Stearns only to find roar in rear differential on the way home.Took into the dealership where the service dept drive the van and assured me the problem would be quickly taken care of . Three months later and 2 rear end tear downs later the van is still in the Stearns shop and worse than it was to start with. This has been a nightmare to day the least. the dealership saleman has lied to me and upper management has not even spoken to me unroll today when I talked to Stephen Stearns. Stay away from this dealership at all cost. More
Nice people and great car I had a comfortable, low pressure experience buying a new Ford Escape at Stearns Ford. Neil Rains worked hard to help me find the perfect car within m I had a comfortable, low pressure experience buying a new Ford Escape at Stearns Ford. Neil Rains worked hard to help me find the perfect car within my budget. Highly recommend! More
Great New Expierence The salesman was really knowledgable about the car, very polite and generous. Answered any questions I had. Gave me a great deal on my new car. The ca The salesman was really knowledgable about the car, very polite and generous. Answered any questions I had. Gave me a great deal on my new car. The car drives amazingly and so smooth. It was clean and touched up perfectly. More