Stearns Ford Inc.

After purchasing a 2023 used car, I was assured during the closing process that if there were any issues at all to take it to them and they would take care of it. Less than 2 weeks after purchasing the ch the closing process that if there were any issues at all to take it to them and they would take care of it. Less than 2 weeks after purchasing the check engine light was on and the vehicle died. I took it to the dealership and they only cleared the codes and did nothing else. Less than a week later I had the same problem. I reached back out and was told to take it to a different dealership since it wasn’t a Ford. I asked why they said they would handle it if I had any issues if they would g actually do anything. That would have influenced my decision to purchase the vehicle had I known they don’t actually intent to follow through. I asked repeatedly for a buy back price and was ignored. It’s my impression now that they knew the vehicle had issues and sold it to me misrepresented. More

Excellent service, not a long turnaround, I was in and put in 2 hours. Great car!! put in 2 hours. Great car!! More

It was fine. Nothing exceptional from my point of view. It could have been better and could have been worse. Nothing exceptional from my point of view. It could have been better and could have been worse. More

We had a wonderful and professional experience at Stearns Ford. Richie Mosley was our sales agent and he was fantastic. Our process was smooth from the negotiations through to the payment process, inspecti Ford. Richie Mosley was our sales agent and he was fantastic. Our process was smooth from the negotiations through to the payment process, inspection and out the door. We will definitely be return customers at Stearns Ford - they are doing all the right things. More

Great sales staff ! Willing to work hard to get you the best price! Go by and let them help you! Willing to work hard to get you the best price! Go by and let them help you! More

Mr. Mabry was very friendly and attentive. I would recommend him to my friends for any car business. recommend him to my friends for any car business. More

Everyone were extremely nice and patient, to the point that I walked out of the dealership with the truck. that I walked out of the dealership with the truck. More

The sales persons were very professional and worked out s deal that worked for me deal that worked for me More

All of the Stearn's Ford employees were so friendly and helpful, from my salesperson to the finance person and other individuals on duty that day. I had the best experience possible when buying my new-to-m helpful, from my salesperson to the finance person and other individuals on duty that day. I had the best experience possible when buying my new-to-me used car. More

I’m sorry that I chose to do business with them. Our “after the sale” interactions indicate they are not an honorable organization. Our “after the sale” interactions indicate they are not an honorable organization. More