Station Chrysler Jeep of Mansfield

2020 Jeep Cherokee 5 Star Dealer My wife went into the dealership with a problem with the car radio, it would not turn off. She was met with the kindness sales person and she helped My wife went into the dealership with a problem with the car radio, it would not turn off. She was met with the kindness sales person and she helped her out. This was a few months ago. She again experienced an issue with the radio and set up an appointment for Monday to have checked. Dropped the car on Sunday afternoon. While there we wanted to check out the 2019 Jeep Cherokee. There were none available, but had 2020. Same exact car as we had in for service, Limited. Took for test drive, put about 12 miles on car and we liked it. Came back and ran the numbers....could not make it work. Had to drop off the car for replacement radio that was ordered (under extended warranty) and waited for them to replace it. We had discuss amongst ourselves that we should consider a replacement car either 2019 or 2020. So with sitting down going over the numbers, including extended warranty we worked out a deal! Slightly higher payment ($56). But new! We love the service and personal attention we recurved by everybody at this dealership. The salesperson the best, the sales manager great to work with and the finance manager excellent explaining and not rushing. Our salesperson was not available when we went back to finalize the numbers, but had a very helpful associate help us and showed us the differences between our 2015 and the new 2020 Jeep Cherokee Limited We would highly recommend the Station Chrysler Jeep of Mansfield, MA More

Great Service Department The employees are very friendly and helpful. And I trust what recommendations they made. My vehicle was done in a timely manner. It was a good experie The employees are very friendly and helpful. And I trust what recommendations they made. My vehicle was done in a timely manner. It was a good experience More

Service was great warranty service was terrible wouldn’t recommend extended warranty always a catch had to pay out of pocket not fair for consumer was great warranty service was terrible wouldn’t recommend extended warranty always a catch had to pay out of pocket not fair for consumer More

Great Dealership I have bought four cars with Brendan. He makes the car buying experience enjoyable. Not like most places. Everyone was very friendly and informative. I have bought four cars with Brendan. He makes the car buying experience enjoyable. Not like most places. Everyone was very friendly and informative. No pushy sales tactics. Great experience More

Stellar customer service Juliana was very easy to work with and always available to answer any questions. The entire staff was friendly and they always went above and beyond. Juliana was very easy to work with and always available to answer any questions. The entire staff was friendly and they always went above and beyond. More

Very professional I did not plan on buying car when I showed up to this dealer just looking for options they were very helpful with showing me my options and very profe I did not plan on buying car when I showed up to this dealer just looking for options they were very helpful with showing me my options and very professional and easy to deal with about half way thru decided I wanted to buy a car from them I would deff buy from them again More

Great service Having worked in and run several service departments over the last 10 years, Jenn and Chuck know how to get things done right the first time. Having worked in and run several service departments over the last 10 years, Jenn and Chuck know how to get things done right the first time. More

Great experience, Everyone made the process fluid , no pres All around great experience. Kevin Barnes was awesome, very knowledgeable and helpful .I would recommend this dealership without hesitation! All arou All around great experience. Kevin Barnes was awesome, very knowledgeable and helpful .I would recommend this dealership without hesitation! All around great experience! Love my Grand Cherokee. More

Service I walked in Monday morning first thing. Was greeted right away in service area. Asked to schedule an oil change. They were able to do it right then. I I walked in Monday morning first thing. Was greeted right away in service area. Asked to schedule an oil change. They were able to do it right then. It didn’t take long and I was on my way. Service was great More

Emergency repair The smoke was pouring out of the hood. We were forced to take the next exit. AAA towed my Jeep to the nearest dealership upon my request. They fixed t The smoke was pouring out of the hood. We were forced to take the next exit. AAA towed my Jeep to the nearest dealership upon my request. They fixed the broken radiator and thermostat and related items in 1 day! We picked up the Jeep at 5pm and it runs like new again. Excellent service. Excellent service team. More