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Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
Vehicle maintenance The staff were all helpful and recommended what needs to be added during the scheduled appointment and was able to tell the approximate time to comple The staff were all helpful and recommended what needs to be added during the scheduled appointment and was able to tell the approximate time to complete the entire maintenance work. More
Used Subaru Crosstrek Purchase Great service. Made the experience very smooth. Was not pressured in any way. After having been other places and having horrible service, Alex was won Great service. Made the experience very smooth. Was not pressured in any way. After having been other places and having horrible service, Alex was wonderful. More
Awesome experience with Alex at Suburu Alex was awesome to work with and helped make my experience great. He explained all the features in the car, was very professional and has been availa Alex was awesome to work with and helped make my experience great. He explained all the features in the car, was very professional and has been available to answer my questions. More
Great Service I waited for the work to be done and it was completed when they said it would be. They even threw in a car wash! I waited for the work to be done and it was completed when they said it would be. They even threw in a car wash! More
I felt very comfortable and not rushed Inna was excellent and very knowledgeable about the Ascent. She explained everything in great detail! The manager was awesome I enjoyed the entire exp Inna was excellent and very knowledgeable about the Ascent. She explained everything in great detail! The manager was awesome I enjoyed the entire experience and will definitely be going back! More
Very good experience They did a great job. Brian was very helpful and explained everything to me. Looking forward to my next visit. They said it would take a hour and fi They did a great job. Brian was very helpful and explained everything to me. Looking forward to my next visit. They said it would take a hour and finished right on time. More
$16,500 Lemon Bought a used vehicle which I strongly specified needed to not be modified by the past owner. After being fed a bunch of confidence the engine started Bought a used vehicle which I strongly specified needed to not be modified by the past owner. After being fed a bunch of confidence the engine started to disintragate after a couple months. When trying to trade the car for a new vehicle, I was only offered $11,000...about the same as KBB value. Vehicle was brought in severe times before and was not initially diagnosed properly. Vehicle was also sold with recalled equipment. Now I'm in a legal process...not what I expected from my first time purchasing a car from a dealership. More
Service Department I made my appointment on line. Very easy and no problems EXCEPT - I requested a complete detailing on my car. When I got to the service department t I made my appointment on line. Very easy and no problems EXCEPT - I requested a complete detailing on my car. When I got to the service department they informed the car needed to be kept overnight. That should have been stated on the web site, so I could have made different plans. They did give me a ride home and delivered the car to my home the next day. So, I was pleased but it required three people being away from their jobs. p.s. The "Reason for Visit" (see below) was for service, not sales More
Our First Subaru We were told by relatives, friends & research that Subaru made good cars. To date, we have found that to be true. What wasn’t discussed was the quali We were told by relatives, friends & research that Subaru made good cars. To date, we have found that to be true. What wasn’t discussed was the quality of Subaru service departments. The staff at Stateline is friendly, provides estimates in a straightforward manner, and does what they are able to reduce the inconvenience of a lengthy service call. We are no longer concerned about the change in dealer ownership. More
Excellent Experience My experience leasing a Subaru from Stateline Subaru was excellent. Our salesperson Damian Carvalho made the experience easy and enjoyable. I was also My experience leasing a Subaru from Stateline Subaru was excellent. Our salesperson Damian Carvalho made the experience easy and enjoyable. I was also looking at other makes and dealerships but because of my confident in Damian, purchased at from Stateline without going elsewhere for comparisons. I will be back for a second car from Damian and Stateline. More