Stateline Subaru

service Beautiful car wax inside and out, explained what was needed for this checkup, great timely service and so thankful for picking my car up and return. H Beautiful car wax inside and out, explained what was needed for this checkup, great timely service and so thankful for picking my car up and return. Happy holidays. Dorothy Roncka More

Easy in easy out Only complaint is that h get discount coupons after I have car serviced. However, I was given discounts when I asked. Very nice team to work with. Only complaint is that h get discount coupons after I have car serviced. However, I was given discounts when I asked. Very nice team to work with. More

Did we open a can of worms? First off I want in for an oil change and they couldn't do that correctly, they didn't put in enough oil and I had to go back so they could put the co First off I want in for an oil change and they couldn't do that correctly, they didn't put in enough oil and I had to go back so they could put the correct amount of oil in my car. Mark attempted to sell me $1400 of work that was covered by my warranty they said I didn't have anymore. It took about a week to get my car done and nothing was cleaned. They pulled the motor to do a head gasket and can't didn't even clean up the oil or antifreeze that spilled over the exterior of my car. So I spent an hour cleaning it up. I attempted to call to speak to someone on Saturday but had to leave a message. Got a call back on Monday night from someone apologizing for how they dropped the ball and to give them a shot in the future. I didn't know the future would be the next morning. Tuesday morning I discovered a huge oil puddle under my recently repaired car, so I drove it back to them and got my usual loaner ( has my phone BT programmed in ) I tried to be calm but I was so pissed, they called later that day and said the tech who worked on my engine, SAW & left a damaged and leaky oil crossover pipe and "thought it wasn't that bad so he left it in". xxx? Are you serious? Then they said he was "sorry". Yeah, sorry that I came back and they have to do the job correctly. It's warranty work, fix it right, don't just put it all back together so you can close the ticket. You pulled the engine out to do the head gasket and you put it in leaking oil? I bet they didn't even replace the timing chain while they were in there even though you have to take it out to fix the head gasket. Are any of the technicians ASE certified? To add insult to injury the part is on backorder. So far it's been two weeks in the shop for a worse off engine than it went in for. It's still there and will be until next week as long as they got all the "good enough" leaks finished. ALL I ASK IS THAT THEY FIX THE PROBLEMS THEY CAUSED AND FIX THEM PROPERLY. I'm trying to keep my cool and let them fix their mess but it's getting very tough to trust they know what they are doing. Now I'm looking at new cars at other dealerships to have a plan b ready if they can't fix it. More

My first experience with Stateline was fantastic. It as quick and efficient. Nice waiting area, first engine check, oil change, and tire rotation was FREE! I was pleasantly surprised!!!! All person It as quick and efficient. Nice waiting area, first engine check, oil change, and tire rotation was FREE! I was pleasantly surprised!!!! All personnel were very friendly. More

No Hassle Had to have a short block, clutch, and turbo inlet hose replaced; the short block was covered under warranty, clutch and tube were not. They worked wi Had to have a short block, clutch, and turbo inlet hose replaced; the short block was covered under warranty, clutch and tube were not. They worked with me to get the price down to something manageable without hassle, and car is fine now. More

Burning oil, tire sensor light. When I called with the problem they were quick and professional in their response. They scheduled an appointment, fixed the car, and set me up with a When I called with the problem they were quick and professional in their response. They scheduled an appointment, fixed the car, and set me up with a loaner car while they worked on the car. Mark was very helpful and pleasant to work with. More

Bought my 5th forester and love it. The folks were very helpful and made the whole process of purchasing a new vehicle a positive experience. Kudos to my sales agent Rick for being clear The folks were very helpful and made the whole process of purchasing a new vehicle a positive experience. Kudos to my sales agent Rick for being clear concise and articulate. More

Fabulous experience I had a great experience buying my car. Everyone there was very helpful and attentive, from sales to financing.Damian was wonderful. got my beauti I had a great experience buying my car. Everyone there was very helpful and attentive, from sales to financing.Damian was wonderful. got my beautiful new car and I am thrilled! More

Excellent Price and Excellent Service Stateline Subaru gave me the best price on my new car and walked me through the process seamlessly. The staff is very friendly, thorough, and accommod Stateline Subaru gave me the best price on my new car and walked me through the process seamlessly. The staff is very friendly, thorough, and accommodating. They even delivered my car to me. I would definitely recommend them to anyone in the market for a Subaru. More

Dependable The folks in service are very pleasant and efficient. Everything you ask for is completed. The pick up and drop off service makes it so convenient t The folks in service are very pleasant and efficient. Everything you ask for is completed. The pick up and drop off service makes it so convenient to those of us working. More