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Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
Oil Change was quick no complaints. Called to schedule an oil change, was able to make an appointment same day. My vehicle was seen on time and was serviced at the time of the appointmen Called to schedule an oil change, was able to make an appointment same day. My vehicle was seen on time and was serviced at the time of the appointment. Was in and out in no time at all. Says a lot about stateline compared to other Subaru dealers locally where I have been stuck for hours on a scheduled oil change. Will be back to stateline for all my oil changes. They have made a new return customer. Thank you! More
Medeiros Review Our sales rep was knowledgeable and friendly. The experience was easy and stress free. We got exactly what we were looking for and trading our car in Our sales rep was knowledgeable and friendly. The experience was easy and stress free. We got exactly what we were looking for and trading our car in was easy. The customer relations rep that we worked with when we picked up the car was super helpful and informative. He took us through everything step by step and answered all our questions. I would definitely recommend this dealership. More
Routine service Service was timely and responsive. I did not get the name of the service rep...he was pleasant and professional in his demeanor. I did miss gettin Service was timely and responsive. I did not get the name of the service rep...he was pleasant and professional in his demeanor. I did miss getting the car washed. More
"Five-Star" Stateline Subaru-Somerset, MA Loving our 2019 Legacy..... Brian Vaz is the "Best". Stephen Chaves is certainly an asset to the dealership as well as Damian Carvalho and Sean San Loving our 2019 Legacy..... Brian Vaz is the "Best". Stephen Chaves is certainly an asset to the dealership as well as Damian Carvalho and Sean Santos was awesome. We are very satisfied with Stateline Subaru-Somerset and recommend them highly. More
Ascent sale My review is for the sales portion since i bought new. Have yet to try service. My only complaint would be parking is monimal but they My review is for the sales portion since i bought new. Have yet to try service. My only complaint would be parking is monimal but they di have valet. More
Very professional They did everything I wanted. And where courteous . Explained everything they did. Also did the job very quickly. The vehicle is going to my daughter They did everything I wanted. And where courteous . Explained everything they did. Also did the job very quickly. The vehicle is going to my daughter and I have no fear of her driving it. More
Poor communication and follow-through Stateline serviced my Subaru adequately, but were very slow in completing the paperwork and letting me know the car was ready. They also did a state i Stateline serviced my Subaru adequately, but were very slow in completing the paperwork and letting me know the car was ready. They also did a state inspection, but the tech lost my registration and it took almost half an hour to locate it -- he'd put it back in the wrong car! Training and supervision could be much improved. More
Wonderful The workers were pleasant and never pushy showing extensive knowledge of their vehicles, my wants and needs and helping me establish a budget to fit e The workers were pleasant and never pushy showing extensive knowledge of their vehicles, my wants and needs and helping me establish a budget to fit everything together to find the vehicle of my dreams. Thanks joe, Damian and Shaun! More
Sirius Radio Problem Stateline updated my radio to correct an issue with Sirius Radio. After an update in August, The LIST function did not list categories, etc. A patch t Stateline updated my radio to correct an issue with Sirius Radio. After an update in August, The LIST function did not list categories, etc. A patch to resolve this was developed and after it was updated by Stateline, Sirius has worked as designed. More
Nothing is perfect! But my salesman was great. My only complaint would be the length of time I had to spend at the dealership. Rick was great.....finance person a little pushy but that's their job My only complaint would be the length of time I had to spend at the dealership. Rick was great.....finance person a little pushy but that's their job I guess More