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Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
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Great Customer Service Alex was friendly, knowledgeable and easy to work. He even took the time to come by my work so I could sign some documents. The atmosphere of tge dea Alex was friendly, knowledgeable and easy to work. He even took the time to come by my work so I could sign some documents. The atmosphere of tge dealership was welcoming. I would definitely recommend this dealership to friends and family. More
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Awesome service The team at state line Subaru are excellent! Steve took the time to explain everything about my new Subaru and ensured it was clean and ready for me! The team at state line Subaru are excellent! Steve took the time to explain everything about my new Subaru and ensured it was clean and ready for me! Everyone was friendly and gave great customer service!! I highly recommend them! More
Pleased At first was hesitant because lots of things were being recommended that were not critical. HOWEVER..... they were more than accommodating with the us At first was hesitant because lots of things were being recommended that were not critical. HOWEVER..... they were more than accommodating with the use of a courtesy loaner car. Not to mention, that non critical part of the service uncovered a transmission issue that was covered by the warranty. More
They werable to take me right in to fix a nonlatching hood They were friendly and able to accommodate a safety issue with my hood not latching completely. Courteous and even though they were totally booked too They were friendly and able to accommodate a safety issue with my hood not latching completely. Courteous and even though they were totally booked took care of my safety issue. More
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Great experience Everyone that I dealt with at Stateline Subaru was courteous, knowledgeable and patient. I would recommend this dealership to anyone interested in pur Everyone that I dealt with at Stateline Subaru was courteous, knowledgeable and patient. I would recommend this dealership to anyone interested in purchasing a Subaru. More
Above and beyond service After going through a lengthy car-shopping process, I stumbled upon Stateline Subaru and was greeted by their friendly and helpful employees. I was fo After going through a lengthy car-shopping process, I stumbled upon Stateline Subaru and was greeted by their friendly and helpful employees. I was fortunate enough to work with Steve Chaves, and he was able to quickly and effortlessly find me a car that I loved at a price I was happy with. There was a no-pressure atmosphere from the moment I set foot in their dealership until the moment I drove off in my new car. I'd highly recommend this dealership to any of my friends and family. More
Went in for an oil change and tire rotation It took 2 hrs instead of 1 hour. It was a busy day there. I never got the punch card I asked for when I paid. It took 2 hrs instead of 1 hour. It was a busy day there. I never got the punch card I asked for when I paid. More
New Crosstrek accessories purchase After purchasing a new Crosstrek I was in need of all weather flor mata and a cargo tray. Very quick and courteous service. After purchasing I realize After purchasing a new Crosstrek I was in need of all weather flor mata and a cargo tray. Very quick and courteous service. After purchasing I realized the Crosstrek already had the cargo tray. Parts department quickly and happily processed the return of the one I had just purchased. More
Got my 6000 service I didn’t have to wait too long. I presented a coupon that didn’t apply, but the person that was helping me found a coupon for me that did apply to th I didn’t have to wait too long. I presented a coupon that didn’t apply, but the person that was helping me found a coupon for me that did apply to the service I received. More
Service dept. Service manager was helpful and informative.If you are going to offer valet service to bring the finished car to the door, make sure the valet tells s Service manager was helpful and informative.If you are going to offer valet service to bring the finished car to the door, make sure the valet tells someone when he goes to lunch. I was standing outside for 10 minutes in the cold waiting for my car. I was able to get the manger's attention and he found the keys and handled the situation. More