Stateline Nissan

Requested service to do a Pre Vehicle Perchance Car Inspection on a vehicle purchased elsewhere. The definition of a PPCI is: (A shop or dealer offering a pre purchase car inspection will provide the p Inspection on a vehicle purchased elsewhere. The definition of a PPCI is: (A shop or dealer offering a pre purchase car inspection will provide the potential buyer with a detailed assessment of the car covering cosmetic, mechanical, and safety conditions as well as the condition of the electronics, complete with a portfolio of photos of any visible problem areas). They not only DON'T check over the entire vehicle, but rather only the areas of concern as if you yourself was to know what to look for. Unfortunately, the vehicle in question was an already purchased Nissan and needed an immediate inspection as proof of issues to require the sales venue to repair at their cost so I agreed. I later retrieved the vehicle to pay now $172 as they even tacked on shop supplies to the invoice. What supplies on an inspection and half @#& one at that? They quated over $1200 for parking brake shoes, over $5k for a new rear end. NEVER EVER will I visit let alone purchase a vehicle from them...... EVER! More

This is one of those dealerships marking their cars thousands over MSRP. Salesmen are sleazy and super pushy and they have all these suspect reviews because they offer you free oil changes or weatherma thousands over MSRP. Salesmen are sleazy and super pushy and they have all these suspect reviews because they offer you free oil changes or weathermats of you leave a 5 star review, and who doesn't like free stuff!? Well I don't, that how horrible my experience with them was, they prey on the uneducated customer and I promise you will pay way more for your car than other places, you've been warned. More

Cuando fui a stateline Nissan me ayudo un joven muy cordial y atento su nombre es Kenny Jaramillo el me explico todo y se aseguro que cumpliera con todas mis expectativas para escoger lo mejor para mi cordial y atento su nombre es Kenny Jaramillo el me explico todo y se aseguro que cumpliera con todas mis expectativas para escoger lo mejor para mi y ya van dos veces que el mismo me atiende su servicio es excelente! se lo recomiendo a todo el mundo Dios lo bendiga More

I would like to thank my sales rep. Josiah Tolbert.He did a great job working to get me into the truck of my dreams.If I ever need another vehicle,I'd want him to be my sales rep. Josiah Tolbert.He did a great job working to get me into the truck of my dreams.If I ever need another vehicle,I'd want him to be my sales rep. More

I leased my last three leases through Stateline and had each car regularly serviced there. For once I thought I found a dealership that was honest, transparent and had my interests in mind. However when my each car regularly serviced there. For once I thought I found a dealership that was honest, transparent and had my interests in mind. However when my most recent lease was coming to an end due to the car/chip shortage I had no choice but to purchase the lease l. I called the dealership to ask about buying the vehicle outright - not interested in financing. The salesman,Ryan, told me I couldn't buy it outright because I wouldn't be able to register it without the title which could take a little while to come in but assured me there would be no charge and I could pay it off when I wanted. I was not told I was going to get charged a $400 "document fee" for doing so. The next day I called Nissan directly and they told me there was an option to buy it directly from Nissan and would never have had to pay the $400 document fee. This "document fee" was NOT the registration and title fee - simply a document fee that goes to the dealership for a running my financing that I never wanted in the first place. Nissan headquarters told me that dealers were made known of this in April 2022 the option for people who wanted to pay cash could go directly through Nissan. Stateline mislead me led me to believe I needed to come in and finance through them and that was was not the case.... I had another option and they did not inform me about instead had me take out a loan that I didn't need. Despite being told I could pay it off whenever I wanted the woman in finance person had the nerve to ask me to make at least 4 payments otherwise the dealership will get a fee. Are you kidding me?when I called to ask the sales manager why the option wasn't afforded to me, he defended his staff and could care less. It sounded like he was reading off a list of customer service training lines. A joke. Shame on their practices. Say goodbye to a loyal customer. More

WORST DEALERSHIP EVER! STAY AWAY FROM DECIO GOMES. THE PROMISE ONE THING AND DONT DELIVER. TALKS OVER YOU AND DOESNT CALL BACK. CRAP CARS AND CRAP SERVICE. STAY AWAY FROM DECIO GOMES. THE PROMISE ONE THING AND DONT DELIVER. TALKS OVER YOU AND DOESNT CALL BACK. CRAP CARS AND CRAP SERVICE. More