Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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The team at Stateline is fantastic. This is our second purchase from this dealership and will continue to shop for our automotive and service needs. The team was able to work around my requirments and nee purchase from this dealership and will continue to shop for our automotive and service needs. The team was able to work around my requirments and needs to make the deal happen and got me into the vehicle I wanted. More
Everyone was friendly and so great to work with. The whole process went smoothly. We were in and out in no time. My husband and I couldn't believe how easy it was. No haggling and no feeling like we whole process went smoothly. We were in and out in no time. My husband and I couldn't believe how easy it was. No haggling and no feeling like we had been ripped off. I would recommend this dealership to anyone who is looking to purchase a Dodge, Jeep, or Chrysler. More
Very quick response to initial Internet inquiry. Philip was most friendly and made me feel comfortable in an otherwise uneasy situation. I was only planning to have my trade in vehicle appraised, but Phil was most friendly and made me feel comfortable in an otherwise uneasy situation. I was only planning to have my trade in vehicle appraised, but Philip and the sales team were able to develop a used vehicle deal that was very fair and allowed me to upgrade to a vehicle that I thought I couldn't attain/afford. More
We were greeted and shown to the available cars we were interested in. They even went as far as to bring cars from the back in clean up out for us to see. In the end, we chose a car that was at another dea interested in. They even went as far as to bring cars from the back in clean up out for us to see. In the end, we chose a car that was at another dealership, which they promptly contacted and got it delivered to Fort Mill for us. Everyone was down to earth and friendly. More
My husband and I took a Saturday afternoon to go out and look at cars. We selected this dealership first because of the ad we had seen in the Charlotte Observer. Also we had owned 2 Chryslers in the past look at cars. We selected this dealership first because of the ad we had seen in the Charlotte Observer. Also we had owned 2 Chryslers in the past and had had excellent service. My Parker greeted us when we drove on the lot, very professional and was very interested in showing us several vehicles even though it was extremely hot. We liked working with him, first because he knew a lot about the cars and 2nd he was not a pushy sales person, took ample time to answer our questions and was deligently in getting the price we were willing to pay. We purchased a 300 Hemi-C and were pleased with the overall price and customer service from Mr. Parker and the other staff members. This was a nice experience and we will certainly recommend this dealership to our friends. More
Chastity and the entire staff were very helpful and pleasant. She was very easy to work with and pleasant the entire time. She worked very hard to get us the deal that we wanted and everyone could li pleasant. She was very easy to work with and pleasant the entire time. She worked very hard to get us the deal that we wanted and everyone could live with (so to speak). Your entire staff at Stateline were pleasant. And we both go the trucks that we wanted. Thanks to you and your staff. More
I was shopping on the internet for a special edition Challenger SRT8, which I could not find in my home town of Ft. Lauderdale, FL. I found one at this dealership and begun sending emails back and forth Challenger SRT8, which I could not find in my home town of Ft. Lauderdale, FL. I found one at this dealership and begun sending emails back and forth on pricing, options, financing and incentives. Phillip Lemp was very quick and thorough in answering ALL of my questions and concerns. After dealing with several other dealerships on this specific car, Stateline was heads and shoulders above the rest. So much so, that I flew into Charlotte airport and was picked up by a salesman and driven to the dealership to pick up my new Challenger SRT8. The entire staff welcomed me and thanked me for coming up from Florida to purchase this car at Stateline Dodge. Filling out the paper work was completed in less than one hour and I was handed the keys to my new special edition 2010 Challenger SRT8 which was detailed and had a full tank of gas. After two fill ups and 10 hours of driving, I was back home in South Florida. I have told this story to all of my friends, family and co-workers with much enthusiasm and I want to thank Phillip Lemp, Jason Harrill and the entire staff at Stateline Chrysler Jeep Dodge. Your dealership will always be recommended and high on my list! Lt. Robert Barea City of Miami Fire Department More
The price and service was excellent. Overall, it was a great experience until it rained the day after I drove the Patriot home and the sunroof leaked onto the stereo. Luckily there was no real damage don great experience until it rained the day after I drove the Patriot home and the sunroof leaked onto the stereo. Luckily there was no real damage done and fixing the leak was covered by the warrenty. I still felt like I was hoodwinked a little, though. More
The actual car salesmen were GREAT! Julio was our main salesman and I think the other guy's name was Richard. He was also really helpful, too. We had quite a pleasant experience until signing paperwork wi salesman and I think the other guy's name was Richard. He was also really helpful, too. We had quite a pleasant experience until signing paperwork with the finance guy (can't remember his name, but he's currently taking over for the guy that was just fired or quit). My husband had already signed the paperwork/contract agreeing to a certain finance rate with 0 down. We have a one year old so I was home with her at the time. Since we bought it together, we went back up one week later (after having the new vehicle for a week) for me to sign my half of the paperwork. On the phone, they said it was as simple as that, I come in and sign my name next to my husband's, then we're done. Well, unfortunately that wasn't the case. They wanted to try and get some more money out of us. While sitting there for about 10-15 minutes in the office with the finance guy on his computer, we were starting to get the sense that this was going to be "fishy business." He finally turns to us after ignoring us for a while and says "in order to get that finance rate, you're going to need to put down $1500." Uh, HELL NO, we already signed the contract for that percentage rate and we have great credit. It was all a lie. Anyways, we told the guy we were leaving and to call us when he finds a way to get it at that rate and we weren't putting ANY more money on it. If they couldn't do it, then they could give us our old car back- we were tired of them anyway. Needless to say, about an hour later, they called us and told us they "had the wrong invoice number and it was all a mistake." Hmmmm... considering the paperwork had our names and all on it, I don't think that's the truth! Oh well, we have a new vehicle and love it, but I'll NEVER recommend this dealership to anyone. Again, though all of the actually salesmen were really nice and truly seemed to be concerned about getting a car we would like and could afford. More
From start to signature this was a fantastic experience. I needed to purchase another vehicle after losing my previous auto in a collision (total loss). I asked the Enterprise salesrep to recommend a dealer I needed to purchase another vehicle after losing my previous auto in a collision (total loss). I asked the Enterprise salesrep to recommend a dealership and was give the number to Stateline located across the street from their office. After speaking with the regional sales mgr (Philip) I made my way to the dealership in Ft. Mill,SC from Columbia,SC over 80 miles. I met Larry from the direct sales team and began a smooth process of test driving vehicles while finance arrangements were completed. Upon selecting the vehicle of my choice I met with Ray in the finance division. Making an immediate connection with this serious yet very friendly fellow, Ray went to work on obtaining acceptable finance terms and creating an exceptional sales package; the same montly payment originally agreed to, Ray was able to provide several warranty options I desired and shortened the monthly term payments by 12 months. This was a first class operation from start to finish and I am proud of the team work exhibited by all the staff involved from reception, valet detail shop, sales, and finance. I commend you all. Thank you sincerely, Tommie A. Banks More