Stateline Chrysler Jeep Dodge Ram

I came back to this dealership to purchase a used car for my teenage son. I purchased a Pacifica in 2005 and have had the very best service through the years. With the great customer service I received it my teenage son. I purchased a Pacifica in 2005 and have had the very best service through the years. With the great customer service I received it was an easy decision. I had complete confidence that Joe Watts would find the right car and price range for my son's first vehicle. I was absolutely sure the vehicle would be safe, reliable and would his needs. I have already referred another customer to Joe. It was a pleasure doing business with Stateline dealership. Everyone from the sales staff, to the staff doing the paperwork, to the service personnel, it was the usual excellent quality customer service. More

I just went in for an oil change on my Jeep and found a good deal on the Dodge Ram. Tom showed me (and my wife) the truck and it fit our budget. The trade in value was fair. The finance man Ron Davis was v good deal on the Dodge Ram. Tom showed me (and my wife) the truck and it fit our budget. The trade in value was fair. The finance man Ron Davis was very helpful with getting a very good extended warranty. Since this my second vehicle purchased from Stateline, I will surely go back to them if I am looking for another vehicle in the future. Not to forget the service department. They always are very helpful when I have any service questions. More

The experience was a great one. The salesman treated me with respect and did everything to complete the sale in a professional way.The only complaint is the amount of time it took, but it was still somewha with respect and did everything to complete the sale in a professional way.The only complaint is the amount of time it took, but it was still somewhat acceptable. It has taken longer at other dealers. I would still recommend this dealer to other people just for the friendliness and respect given to its customers. More

car was overpriced and when I tried to make an offer, sales manager just laughed. You can get the car anywhere else for 3 thousand dollars less.Service dept charges 400 dollars more for service on this v sales manager just laughed. You can get the car anywhere else for 3 thousand dollars less.Service dept charges 400 dollars more for service on this vehicle than other area businesses. I don't mind a business making a profit, but you shouldn't take advantage of customers if you want any kind of return business. More

Customer service was excellent until my husband showed the dealer an error on their website that allowed us to purchase the vehicle for a slightly lower price. Then the salesmen were deflated and the cus the dealer an error on their website that allowed us to purchase the vehicle for a slightly lower price. Then the salesmen were deflated and the customer service at that point was just okay. Sorry to mess up their monthly quotas. Hopefully, owners realized that it was not the salesmen's fault that the price online was incorrect. More

I was referred here by an associate (work) and they TRULY worked with me. On my trade-in vehicle and on looking/choosing a new vehicle. They understood my needs & terms FULLY. All 3 Staff members were AWESOM worked with me. On my trade-in vehicle and on looking/choosing a new vehicle. They understood my needs & terms FULLY. All 3 Staff members were AWESOME w/ me. Even had my son & mom with me. :-D More

Lawrence was very knowledgeable about the vehicle and thorough regarding gathering information for financing. Billy Ray, the floor manager, was also helpful but mislead me a little regarding interest ra thorough regarding gathering information for financing. Billy Ray, the floor manager, was also helpful but mislead me a little regarding interest rate. Billy Ray was not involved in obtaining the interest rate so I had questions regarding that and also the discrepancy between the internet price and the selling price. I called to speak to Ryan (finance person) who explained the current terms, researched the internet price and provided the difference, and also obtained a lesser interest rate. Overall, I would recommend this dealership to anyone. More

Thanks to Robert Morrison and Jason our visit was incredible the customer service was a 110 percent. They left no questions unanswered, they were on top of every detail and was willing to stay as la incredible the customer service was a 110 percent. They left no questions unanswered, they were on top of every detail and was willing to stay as late as needed even though it was after closing we did not feel rushed. Thanks, Lorie and Mike Shaum More

Chastity McCormick was so wonderful. An extemely pleasant and caring individual. She made my buying experience so great. She was helpful in knowing all about the product and answering any questions that I ha and caring individual. She made my buying experience so great. She was helpful in knowing all about the product and answering any questions that I had. She was patient and very understanding with all of my questions and needs. I would recommend that you ask for her when stepping into this dealership because she is awesome at what she does. She truly is in this business because she cares about the average consumer and wants to help in any way that she can. Overall the whole place was great. The guys working in the tower were extremely friendly and genuinely cared about my experience with them. The finance team was so helpful in answering my questions and being so very patient with me. More

My experience at Stateline was a very good one. It all started with my online communication. They consistently followed up without any pressure. I felt I needed to come in person to see if thet could acco started with my online communication. They consistently followed up without any pressure. I felt I needed to come in person to see if thet could accommodate me, which they did. However, it wasn't so straight forward; we looked at a lot of cars, talked a lot of numbers, but what sold me was their commitment to work out a deal. I want to thank my sales person Lawrence Perry for being more knowledgeable than me on the car I was purchasing, and I want to thank the General Sales Manager for coming out of his office to come and talk to me and make this deal work. I really feel these are good guys to work with and do business with; I would highly recommend Stateline and their staff! More