Stateline Chrysler Jeep Dodge Ram

I must say I have never been to a dealership that was this professional and friendly. Tracey Nathaniel is a very down to earth and genuine person who was wonderful to talk to during the sales process. Sh this professional and friendly. Tracey Nathaniel is a very down to earth and genuine person who was wonderful to talk to during the sales process. She is very knowledgeable about the vehicles, and I am very glad we met. She has an enthusiam about vehicles which is very contagious! Ron Davis Jr. was very helpful and made the paperwork process very smooth and painless in finance. He has a very friendly yet professional manner which makes people comfortable. It was truly an honor talking with him, and the paperwork process took much less time than the explanation about all the cars gizmo's and gadgets took! I would not hesitate to recommend Stateline to anyone I know. It was a very pleasant experience all around and is a very beautiful dealership. More

I went in to the dealership for a specific vehicle I saw on their website, however when I went to the dealer, they attempted to try and sell me everything BUT the vehicle I wanted. After several visits they on their website, however when I went to the dealer, they attempted to try and sell me everything BUT the vehicle I wanted. After several visits they finally decided they could allow me to work a deal on the vehicle I wanted. There were some issues that were supposed to be resolved prior to me purchasing, however they weren't. When I asked about the issues I was told to bring the vehicle back again on a certain day at a certain time when the service department had a technician to fix the problem. I then returned back when they had asked, coming to find out that this certain technician capable of resolving the issue was now on vacation. This was the last straw for me, and rather than continuing to drive over 30 miles to the dealership again, I took it and paid out of pocket for another dealer specifically for the make that I purchased. All I felt They really cared about was making their sale and had no appreciation or concern for the satisfaction of a customer. I can undoubtedly say, I would never purchase from Stateline again. No follow up after my last visit and absolutely no thank you after I had purchased a car. If it weren't for the specific vehicle I went there for, I would have walked out. More

We are pleased with the customer service that we received from Stateline Chrysler...we got a great deal on a good used automobile and we would recommend this dealership to our family and friends...the overal from Stateline Chrysler...we got a great deal on a good used automobile and we would recommend this dealership to our family and friends...the overall experience was very satisfying...thanks!! More

Our lease was about to expire so we started looking at different makes and models in the Charlotte area. After speaking with several dealers (of which some made us feel we were being an inconvenience) we different makes and models in the Charlotte area. After speaking with several dealers (of which some made us feel we were being an inconvenience) we were impressed with the friendliness and willingness to talk and work with us. I admit I hate car shopping as much or more than anyone however, I was impressed with the Stateline Chrysler team and our experience and will consider them in the future when it is time for a truck. More

In a very short period of time, we purchased 4 vehicles form Stateline for personal and company use. The staff at Stateline was outstanding. They were very well informed and customer oriented. We had to sp form Stateline for personal and company use. The staff at Stateline was outstanding. They were very well informed and customer oriented. We had to special order a couple of Grand Cherokee Overlands from the factory and the GM kept us very well informed on delivery dates. Could not be happier with the vehicles and the service we have received. Outstanding. More

We really enjoy working with the people from Stateline... We have purchased multiple Jeeps for personal and business use and keep coming back to Stateline. They are easy to deal with and provide great servi We have purchased multiple Jeeps for personal and business use and keep coming back to Stateline. They are easy to deal with and provide great service. We have recommended Stateline several times and will continue to do so! More

We experienced very friendly, helpful service; salespeople made it easy to do business with; all personnel were very accommodating. The salesperson gave us answers to all our questions without bei salespeople made it easy to do business with; all personnel were very accommodating. The salesperson gave us answers to all our questions without being overly aggressive. The financial process was smooth also. More

From the minute I walked in I had many requirements for a new car purchase most of them finacially. Both Perry and Bryan were very helpful in all areas and went above and beyond on there customer service. I new car purchase most of them finacially. Both Perry and Bryan were very helpful in all areas and went above and beyond on there customer service. I have purchased two cars from Stateline and the process has been made very easy. Thank you so much for your hard work on this. Have a great holiday season! More

I hadn't planned on buying a car when I walked in the door, but I've dealt with Viet on my last 3 purchases, and Joe on my last 2 purchases. I feel I get a fair shake, complete information on what I'm bu door, but I've dealt with Viet on my last 3 purchases, and Joe on my last 2 purchases. I feel I get a fair shake, complete information on what I'm buying, and no outsized pressure or force to make hasty decisions. I keep coming back because I'm pleased with the service I get and feel like I'm getting a good value. More

I came back to this dealership to purchase a used car for my teenage son. I purchased a Pacifica in 2005 and have had the very best service through the years. With the great customer service I received it my teenage son. I purchased a Pacifica in 2005 and have had the very best service through the years. With the great customer service I received it was an easy decision. I had complete confidence that Joe Watts would find the right car and price range for my son's first vehicle. I was absolutely sure the vehicle would be safe, reliable and would his needs. I have already referred another customer to Joe. It was a pleasure doing business with Stateline dealership. Everyone from the sales staff, to the staff doing the paperwork, to the service personnel, it was the usual excellent quality customer service. More