Stateline Chrysler Jeep Dodge Ram

At Stateline I was able to find the perfect car with all of the features on my wish list. Also, Julio was an excellent sales representative. He cared about what my husband and I were looking for, and also w of the features on my wish list. Also, Julio was an excellent sales representative. He cared about what my husband and I were looking for, and also worked with us to find us the best deal. He was very attentive, and overall made my car buying experience a positive one. More

We worked with Julio on a previous purchase of a new vehicle. That experience caused us to seek him out for this purchase. He is pleasant and "fun" to work with. He works hard to make the best deal. He vehicle. That experience caused us to seek him out for this purchase. He is pleasant and "fun" to work with. He works hard to make the best deal. He makes a concerted effort to match us with the right vehicle (based on what we want to do with it and our financial concerns). We appreciate how he looks for all available discounts (employer discount, military service discount, etc.) and compares them to current offers in order to show us the best price. We are [also] very impressed with Stateline Dodge in general. The facility is top-of-the-line (beautiful) and the service department is superb. We like the way the service department is set up (quick service oil changes vs unscheduled service) and the pleasant and knowledgeable service department personnel. We have been using this service department since my job required that we move from Pittsburgh to the Charlotte area in November 2004 (for Dodge vehicles we had purchased out of state). This past weekend (Memorial Day weekend), we took our new truck out for a long drive. I was concerned that one (or more) wheels might be out of balance. I called the service department (on Saturday afternoon) and they had me come right in. As it turned out, we were just not yet used to the bounce that you get when driving a heavy-duty truck (without a load) at highway speeds. We appreciate their patience and help (especially on short notice on a holiday weekend). More

Excellent does not even begin to describe the experience that we had at Stateline!James Morris did meet his challenge but maintained a smile on his face and was a pleasure to work with. Jason took the lead that we had at Stateline!James Morris did meet his challenge but maintained a smile on his face and was a pleasure to work with. Jason took the lead and was professional, pleasant, and proceeded to professionally sell us not only a truck, but the next week a charger! Stephan, what can I say but he pulled the deal together and made it happen. He is a true leader and he and Jason make an 'A Team'. These gentlemen deserve 5 Stars and we thank them for a great experience!! Ken and Jane Conroy More

Greetings! Back in Oct. '10, I drove up to your lot and was immediately greeted by Ms. Nathaniel. From the beginning, she was friendly, courteous, and very knowledgeable about her job. Needless to say, I w was immediately greeted by Ms. Nathaniel. From the beginning, she was friendly, courteous, and very knowledgeable about her job. Needless to say, I was really impressed with her! I've been telling anyone who would listen to me about her. Throughout the whole process of purchasing my new Town and Country van, she made me feel at ease. I never felt pressured into buying anything that I was not satisfying to me. Every piece of paper I signed was explained in "laymans" terms to me. Anytime I'm there, she makes me feel like an old friend by just remembering my name!! More

Greetings! Recently the engine light came on my new Greetings! Recently the engine light came on my new Town and Country van, which I was NOT expecting anytime soon seeing as I just purchased it last Greetings! Recently the engine light came on my new Town and Country van, which I was NOT expecting anytime soon seeing as I just purchased it last Oct. '10! Well I took it to the service department the very next day and was met by Mr. Buffington before I even got out of my van. He was so nice from the moment I got there. He realized that I had purchased the extended warranty and had arranged for a rental for me right away. He kept me informed the whole time my van was there, which I was very impressed. He told me early on that it will need to stay at least a week, and he kept his word. which made he extremely happy!!! Thanks so much! More

John was very helpful and friendly. He listened to my John was very helpful and friendly. He listened to my needs and did everything in his power to help me get what I wanted or as close as possible. John was very helpful and friendly. He listened to my needs and did everything in his power to help me get what I wanted or as close as possible. I went to the dealership looking to purchase a black 2011 jeep wrangler unlimited hardtop. John and I walked the sales lot and we didn't see anything in the price range that I had in mind. John asked me what features I was looking for and then we test drove one. John was explaining all the features as we were test driving the jeep. We got back to the dealership and John showed me one black hardtop that he had on the other side of the lot. I told John I was interested in that one so John asked someone to look at my trade in to see what I would be offered on it. The Jeep price was a little to high and the trade in value was a little low so, We went back and forth a few times cause I was looking to get a complete payoff for my trade so the person who looked at my trade in came over and was trying to work with me and I told him I wanted them to payoff my trade and he said he couldn't do it. I told him and John then I didn't want to waste anyone time any more and I grabbed John's card and I told him to call me if he has anything come up to call me. We then Parted ways. About a half hour later, John called me and told me he found a jeep similar to what I was looking for but he couldn't discuss it over the phone. I went back to the dealership and John had two different jeeps to chose from I had told him that I would go with a soft top, it would better fit me so he found one and then we worked the numbers and finally came to an agreement. All the staff that I came in contact with was very helpful and knowledgeable. I would recommend anyone to come and visit this dealership! This was John's first sale and he did an excellent job!!! More

I had the pleasure of speaking with Gary Jones, Fixed Operations Director for the Mills Group, which manages Stateline Chrysler today after my original complaint was issued in reference to my service iss Operations Director for the Mills Group, which manages Stateline Chrysler today after my original complaint was issued in reference to my service issue I dealt with back in January of this year. Gary was patient and listened to my frustrations. He is commited to providing quality, customer service and wanted to understand why I made the drive to Charleston, SC to get my car repaired. He cared enough to offer complimentary future services at no cost to me, to earn my business. He stated that I was welcomed to contact him at anytime and that he would send an email to have a rep call me to set up my next complimentary appointment. It mad Celestee me feel great to know that someone cared enough to call me and to offer me something of value for the time and trouble I went through to get my car fixed. I am very pleased with the outcome! Celeste Dixon More

This was by far the most interesting experience at a car dealership I have ever had. I came, I saw, I bought. Not only was Tracey informative, she was the ideal salesperson. She didn't push or down talk s dealership I have ever had. I came, I saw, I bought. Not only was Tracey informative, she was the ideal salesperson. She didn't push or down talk she just listened and gave me exactly want I wanted in a car. I left there excited about the vehicle and couldn't hardly wait til I could return with the check. Because of the particular interior I wanted, I had to wait a day or two longer than I would have liked for the car, but I was very pleased and happy when it arrived. It was exactly like I had requested. Thank you Tracey for making one of my dreams come true. More

The guys here were so warm and welcoming. It is a very pleasant atmosphere. Tony and Billy Ray both went above and beyond to get me in a vehicle I could afford and that suited my needs. Usually, purchasi pleasant atmosphere. Tony and Billy Ray both went above and beyond to get me in a vehicle I could afford and that suited my needs. Usually, purchasing a car can be a nerve racking experience. This was not my experience at Stateline. I left smiling, excited and very satisfied. I will definitely recommend you to my friends and family and I will be back as well. Thank you for such a wonderful experience. More

The customer service was excellent, which was a breath of fresh air because I went to dealerships prior to going to Stateline and had to deal with terrible service from uninterested salesmen. This was not th fresh air because I went to dealerships prior to going to Stateline and had to deal with terrible service from uninterested salesmen. This was not the case with Stateline. Robert was great from the start to finish. He definitely sold the SUV. More