Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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Excellent dealership to work with. They are courteous and extremely helpful when an issue arises. I would highly recommend them. They are courteous and extremely helpful when an issue arises. I would highly recommend them. More
Great customer service! I have a Jeep eco diesel, and for those of you who know there have been many recalls on the emissions. Recalls have created unwanted performance in t I have a Jeep eco diesel, and for those of you who know there have been many recalls on the emissions. Recalls have created unwanted performance in the vehicle and problems with the DPF, a filter that’s supposed to clear when regenerating. I was on verge of Limp mode when I pulled in with no appointment. Their service rep took me in even though they had a full service schedule. Got me a loaner car immediately! Kept in touch with me, updating status, concerns, remedies. Very appreciative on their communication and understanding my issues with eco diesel. We got everything taken care of in 1.5 days and I have my Jeep back, problems for now fixed! More
Recently started coming to Stateline for service and have been receiving great welcoming customer service every time I come. All of the advisors I’ve dealt with are nice polite. Had the pleasure this visit o been receiving great welcoming customer service every time I come. All of the advisors I’ve dealt with are nice polite. Had the pleasure this visit of working with Hansel and as usual great service. Thanks. More
I just had my oil changed and tires rotated. For the 2nd time the mechanic failed to place a windshield sticker on my vehicle to remind me when to next have my oil changed. He also neglected t For the 2nd time the mechanic failed to place a windshield sticker on my vehicle to remind me when to next have my oil changed. He also neglected to replace my 'tire lock' in the vehicle. Hopefully I don't get a flat before my tire lock can be returned. I'm not pleased with the quality of service at this dealership More
Called a week in advance to schedule an oil change and get pricing info. After confirming time and price I then proceeded to dealership on DAT off service appointment and the service done was great, but w get pricing info. After confirming time and price I then proceeded to dealership on DAT off service appointment and the service done was great, but when they gave me the invoice to pay, it was $70 more than what was quoted with only the scheduled oil change was done, no extra work has been done to my truck. Had to go back and forth multiple times to pay what I was quoted and the end result was I still had to pay more than what was quoted. More
Easy to service appointment. On time when I arrived and identified problem quickly. Service done when promised. Kristin the service advisor was great kept me informed of what and On time when I arrived and identified problem quickly. Service done when promised. Kristin the service advisor was great kept me informed of what and when repair would be done. More