
Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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My Ram Diesel required a fuel pump as part of a recall and the parts had to be ordered (I was a little surprised these aren’t widely stocked but okay, no big deal). A month or so later the parts arrived a and the parts had to be ordered (I was a little surprised these aren’t widely stocked but okay, no big deal). A month or so later the parts arrived and I got a call to schedule my appointment. Dropped off the truck on Saturday for a Monday appointment and was helped by Jerome; very upbeat and helpful. No issues at check in. Monday my assigned advisor Adam called to introduce himself and outline the services needed. Perfect so far! Adam called a few hours later informing me a multipoint inspection was done and a few items were recommended; Oil Change, Tire Rotation, and EGR service. I know the oil change is close, but decline it. The tires are all brand new(purchased less than a month ago) and probably still have the little rubber knobbies on them, but whatever. Lastly, EGR service on a diesel with less than 30k miles??? I doubt it, and politely deny all of their recommendations. No pressure by Adam which is appreciated and he lets me know the truck should be done the following morning. Running right on time so far! 9am the following morning Adam calls to tell me the truck is ready for pickup. Most excellent! I pick up the vehicle around noon and all appears on the up and up. All in if the recommendations were a little more thought out and/or accurate I’d give 5 stars, but I also recognize they’ve got a job to do and commissions to make (most likely). More
Terrible. Bought a used car that needed fixing. Never happened only excuses terrible terrible terrible. Once they got my money only excuses about fixing proble Bought a used car that needed fixing. Never happened only excuses terrible terrible terrible. Once they got my money only excuses about fixing problems with car. Lots of stories from sales person J Johnson to sales manger Sammy. Broken promises Never return calls More
Very pleased with our sales rep! James J was very knowledge about our vehicle and showing us how the Jeep Wrangler and how the soft tops work. He was great with working with us to ge James J was very knowledge about our vehicle and showing us how the Jeep Wrangler and how the soft tops work. He was great with working with us to get what we wanted. And Chad was awesome to work with also. He did a great job getting us thru all the paperwork. More
Very pleased with our sales rep! James J was very knowledge about our vehicle and showing us how the Jeep Wrangler and how the soft tops work. He was great with working with us to ge James J was very knowledge about our vehicle and showing us how the Jeep Wrangler and how the soft tops work. He was great with working with us to get what we wanted. And Chad was awesome to work with also. He did a great job getting us thru all the paperwork. More
My first contact with Stateline was on 5-1-23. The Customer service was excellent. Contact with all of the employees were professional and timely. We, my son and I felt like part of the car dealer The Customer service was excellent. Contact with all of the employees were professional and timely. We, my son and I felt like part of the car dealership family. I would highly recommend to family and friends. More
The staff at Stateline was in a word, outstanding! I've purchased several vehicles over the the years but this experience was the most enjoyable I have had. The professionalism and attention to making I've purchased several vehicles over the the years but this experience was the most enjoyable I have had. The professionalism and attention to making the process of my purchase as smooth as possible is what impressed me the most. Well done Stateline. Oh, by the way I love my new truck! More