Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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Great service! I was experiencing some issues with my transmission and blutooth in my Grand Cherokee. I took it to the place I bought it which is Stateline. They hav I was experiencing some issues with my transmission and blutooth in my Grand Cherokee. I took it to the place I bought it which is Stateline. They have always been so awesome with customer service. Paul kept well in touch with me with any updates and changes needed with my car. They fixed the problem in a timely manner and I had my car back in no time. I wouldn’t take my Jeep anywhere else! More
Pleasant Experience First time we came to Stateline, we met Sandra young. Right from the beginning she was calm and answered all our questions patiently. We had a lot of First time we came to Stateline, we met Sandra young. Right from the beginning she was calm and answered all our questions patiently. We had a lot of confusion in finding the right car under our budget. She was very helpful to ensure that we get the car we like. She ensured that we like the car completely. She provided multiple options . We were very impressed with the way we were treated. Today we decided to check the car again and we met Dan, he was also very supportive and helped us find the right car. We appreciate his work. Finally the manager was also very cooperative! Thanks team for guiding us! Appreciate it!! More
Bought a car. Immediate problems when I left. The buying process went well. However, after we walked out to load up the vehicle the rear lift gate cover came off. They pushed it back in. One of th The buying process went well. However, after we walked out to load up the vehicle the rear lift gate cover came off. They pushed it back in. One of the keys didn't work, battery drained. The salesman told us service was closed amd we could get a new ome on Monday, so we assumed service was closed. We drove down the road and began to feel a constant vibration, only at high speeds and breaking. Not good. When we called to see if we could bring it back to be looked at we were told the service department was closed at 2:30pm and this, too would be handled on Monday. Turns out after some investigating, Service actually closes at 6pm, so we could have had both issues handled without having to come back from 45 min away on a Monday, which is a work day for me as well. We had someone else look at it since the car was shaking, and it turns out the tires were used, never rotated and balanced, and the rotars were really bad. The window tint was also not going to pass inspection where we live in NC, they should have corrected this. The oil was not changed. I know that cars should be inspected and put through a service before they are supposed to be sold. This does not seem to be the case. I hope this draws some attention. My rating is currently a 2, it was a 5 prior to these immediate issues, just after we bought it. Depending on how this is handled will determine the future rating of this review and any further recommendations. We also called days ahead of time letting them know we were going to purchase it. My trade was in great shape and had no issues, a car I purchase should be in the same condition at least. This should have been fixed before hand. I hope they do what it takes to make it right. More
Purchased Used Mazda Purchased a used Mazda and the overall experience was great. Patrick was a pleasure to deal and would highly recommend both Patrick and Stateline to Purchased a used Mazda and the overall experience was great. Patrick was a pleasure to deal and would highly recommend both Patrick and Stateline to anyone. More
Great dealership Dealership is very caring, makes you comfortable and relaxed. Make sure transportation is provided. Always checking on you service done in a timely fa Dealership is very caring, makes you comfortable and relaxed. Make sure transportation is provided. Always checking on you service done in a timely fashion. I More
there was no pressure and very helpfull Ben Ortiz was a wonderful sails men he did not pressure us he answered questions that we had about the jeep renegade.My husband and i would highly re Ben Ortiz was a wonderful sails men he did not pressure us he answered questions that we had about the jeep renegade.My husband and i would highly recommend Ben to family and friend to go state line chrysler jeep dodge to by a vehicle . More
Truck Trade Great experience. Every thing was smooth and I was taken care of very well. Raine was great to work with. Finance was good and hassle free. Great experience. Every thing was smooth and I was taken care of very well. Raine was great to work with. Finance was good and hassle free. More
Amazing Hospitality Found my dream car online here at Stateline. Flew in the next day from Massachusetts. Was treated and treated like a celebrity. Picked up from the air Found my dream car online here at Stateline. Flew in the next day from Massachusetts. Was treated and treated like a celebrity. Picked up from the airport. Bought to the dealership where the car awaited in the showroom for me! All my questions were answered and the staff was very friendly and went above and beyond what I ever expected. Sandra was great and highly recommended if your looking for a newer vehicle. I would fly back tomorrow! More
Great service Really great service understood what I wanted and where I needed to be with payments thanks jenna and finance dept I recommend stateline Chrysler and Really great service understood what I wanted and where I needed to be with payments thanks jenna and finance dept I recommend stateline Chrysler and I will be doing business with them again in the future More
Great service. In and out. Pointed out what was need and what was recommended. Price was fare. Great and friendly people. Clean shop fast service service. In and out. Pointed out what was need and what was recommended. Price was fare. Great and friendly people. Clean shop fast service More