Stateline Chrysler Jeep Dodge Ram

Good Customer Service!!! Their customer service are phenomenal, their very accommodating, very knowledgeable, it doesn’t take long for me to process all the paperwork’s, Adam Their customer service are phenomenal, their very accommodating, very knowledgeable, it doesn’t take long for me to process all the paperwork’s, Adam was very patience with my 2 little once. I’m satisfied with the service !! 😊 More

Amazing, general info I went there for general check of my car and waiting I enter to the dealer . My intention was to ask info and general price and I went out new car . I went there for general check of my car and waiting I enter to the dealer . My intention was to ask info and general price and I went out new car . Left my old car , pay my down payment and drive back home . My new friend CHAD convince me and his boss , we make the deal . Thank you Marcello More

Service experience Overheating problem. Worked us in. Diagnosed problem the problem and called me with a price. They asked when I needed it and got it back on time. Prof Overheating problem. Worked us in. Diagnosed problem the problem and called me with a price. They asked when I needed it and got it back on time. Professionally done start to finish. More

Battery replacement Rebecca provided great customer service. Rebecca stayed in constant contact with me and took care of all of my concerns. Thank you, Rebecca for being Rebecca provided great customer service. Rebecca stayed in constant contact with me and took care of all of my concerns. Thank you, Rebecca for being there and providing world class customer service. More

Great Service Had my car towed... And the Advisor Hector was super amazing. He explained everything to me in full details... He was friendly and was concerned about Had my car towed... And the Advisor Hector was super amazing. He explained everything to me in full details... He was friendly and was concerned about the needs of my car... Highly recommend this location More

A lil honesty please Started shopping for a specific Jeep. Was told at the sister store that they didn't have what I was looking for, but did at their overflow lot. An old Started shopping for a specific Jeep. Was told at the sister store that they didn't have what I was looking for, but did at their overflow lot. An older model was brought over from Stateline to the dealer I was at. After shopping around, called Stateline to find out if they had new model of the Jeep on their lot. We were excitedly told they had 2! Got there not long after after calling about very specific vehicle. Salesperson took time appraising my car and getting numbers together (still haven't seen car came to look at). After about 1/2 hour, was told that the Jeep was not there. We explained where we had come from, and why we were there. 2 seconds later manager comes over and tells us the car IS there, it was a very big overflow lot in the back, to just give them time to pull it up. After waiting about 20 minutes and giving the benefit of the doubt, asked for the keys back to my car. Was told by the manager that the Jeep is there, but the KEYS are at the sister store we just came from! So the car was not coming from "overflow lot" it was in fact coming from the other store. All we customers willing to drop 40 grand on a vehicle ask for is for a little honesty.... More

Came in for oil change and tire rotation Received great service in a timely manner. Service personnel was friendly and polite. Hector did a great job and was pleasant to work with and he show Received great service in a timely manner. Service personnel was friendly and polite. Hector did a great job and was pleasant to work with and he showed pride in his work More

Everything went great I had some work performed on my Ram truck. Everything went great. Everyone was very friendly and the work was completed in a timely manner. I had some work performed on my Ram truck. Everything went great. Everyone was very friendly and the work was completed in a timely manner. More

Excellent Service Took my car in to have some repairs done under a repair contract. Amanda handled all if the back and forth with the warranty company and keep me appra Took my car in to have some repairs done under a repair contract. Amanda handled all if the back and forth with the warranty company and keep me appraised of what was happening. Excellent service. More

Breakdown Had car trouble on I77 and was fortunate to have help from SHEP(SC).SC jumped me four times to get 5 miles. Stateline was packed with appointments a Had car trouble on I77 and was fortunate to have help from SHEP(SC).SC jumped me four times to get 5 miles. Stateline was packed with appointments and I was 100 miles from home. Rebecca rolled out the red carpet and got the part ordered and I was back up and headed home. What a great job. More