Stateline Chrysler Jeep Dodge Ram

Bernardo met me beforeI exited my car. Wr discussed my Bernardo met me before I exited my car. Wr discussed my reason for visiting the dealer ship. My appt.was for 10:30,I arrived a fewinutes early but m Bernardo met me before I exited my car. Wr discussed my reason for visiting the dealer ship. My appt.was for 10:30,I arrived a fewinutes early but my car was serviced quickly and correctly. I was on my wayfar sooner than I anticipated. Great job. More

Hector was fine to get my service completed...I would give him a 10. My low rating is because of the overall experience in the dealership: the technicians were not there even though my appointment was at give him a 10. My low rating is because of the overall experience in the dealership: the technicians were not there even though my appointment was at 7:30, the shuttle service does not start until 8:30 which is pointless if people are trying to get to work, and on the check out sheet it states fluids are topped off however they are still empty. I would only recommend this dealer because the oil change team at Classic in Pineville is pretty incompetent. More

Use caution when buying a car from this dealership. The original sales person was not friendly or helpful. We drove down from Mooresville to purchase a 2015 Navigator. Then the sales person that we ended u original sales person was not friendly or helpful. We drove down from Mooresville to purchase a 2015 Navigator. Then the sales person that we ended up working with (different than who we had been speaking to on the phone) we spoke with there was arrogant and rude. We were sold a car that I had to put $1000 into it immediately (2 hours after driving it off the lot) for a faulty secondary water pump that was faulting our sensors and causing shuddering while accelerating which would have shown on their diagnostics that they would have pulled when getting the used vehicle on the lot. The mechanic I worked with said this was a pre-existing condition that would have absolutely shown up on their end and should have been corrected before selling. I called to speak with the GM or GM of Sales, which neither would call me back. They they had the same arrogant sales person call me back to let me know the car was sold ‘as is.’ I get the concept of selling as is but when we got into the car to do a test drive, it was in empty and we were told it would need to be a short drive so we wouldn’t have been able to accelerate to find the issue unless we would have been able to get on the interstate or out of the congested area where the dealership is located. It was all very calculated and crooked. More

Please be aware when purchasing tires from them. In November 2017 I purchased two tires that were two years old and was not informed of the age when I made the purchase. Two years later those same tire November 2017 I purchased two tires that were two years old and was not informed of the age when I made the purchase. Two years later those same tires have dry rotted and I have to replace them. I went to them about this and they brought out the foreman and told me to my face the tires were not dry rotted. I was literally dismissed as if I didnt know what I was talking about. I paid to have the tires inspected by Classic Chrysler, who initially informed me of the dry rot. So I decided to get a 3rd, 4th and 5th opinion. I went to Discount tires, PEP Boys and NTB who all told me that the tires are indeed DRY ROTTED. I feel like I was duped and that I didn't get the max life out of my tires. Lesson learned, always check the manufacturer's date on tires when purchasing new! More

New Ram Purchase Chris did an amazing job in customer service with me. Broke down all the features I was looking for and made my selection very easy. Chris did an amazing job in customer service with me. Broke down all the features I was looking for and made my selection very easy. More

Love my new car I give Darius Brown 5 Stars who was an Excellent salesman..very professional and courteous..it was a long process but I love car..I would recommend a I give Darius Brown 5 Stars who was an Excellent salesman..very professional and courteous..it was a long process but I love car..I would recommend anyone who is looking to purchase a new car to consider Stateline in Fort Mills. More

Good Customer Service!!! Their customer service are phenomenal, their very accommodating, very knowledgeable, it doesn’t take long for me to process all the paperwork’s, Adam Their customer service are phenomenal, their very accommodating, very knowledgeable, it doesn’t take long for me to process all the paperwork’s, Adam was very patience with my 2 little once. I’m satisfied with the service !! 😊 More

Amazing, general info I went there for general check of my car and waiting I enter to the dealer . My intention was to ask info and general price and I went out new car . I went there for general check of my car and waiting I enter to the dealer . My intention was to ask info and general price and I went out new car . Left my old car , pay my down payment and drive back home . My new friend CHAD convince me and his boss , we make the deal . Thank you Marcello More

Service experience Overheating problem. Worked us in. Diagnosed problem the problem and called me with a price. They asked when I needed it and got it back on time. Prof Overheating problem. Worked us in. Diagnosed problem the problem and called me with a price. They asked when I needed it and got it back on time. Professionally done start to finish. More

Battery replacement Rebecca provided great customer service. Rebecca stayed in constant contact with me and took care of all of my concerns. Thank you, Rebecca for being Rebecca provided great customer service. Rebecca stayed in constant contact with me and took care of all of my concerns. Thank you, Rebecca for being there and providing world class customer service. More